At a Glance
- Tasks: Oversee 30+ IT suppliers, ensuring effective governance and performance.
- Company: Join a leading financial services firm with a focus on innovation.
- Benefits: Enjoy 25 days holiday, healthcare, and a competitive pension scheme.
- Other info: Opportunity for career growth and to lead a small team.
- Why this job: Make a real impact by shaping supplier relationships in a dynamic environment.
- Qualifications: Experience in managing complex IT suppliers and influencing senior stakeholders.
The predicted salary is between 70000 - 90000 € per year.
Lead Supplier Relationship Manager responsible for overseeing a portfolio of 30+ IT suppliers across core banking, platforms, payments, infrastructure, networks, telecoms, cloud, SaaS, data, cyber and managed services. The role is part of the Third‑Party Target Operating Model, focused on embedding governance, clarifying accountabilities, and ensuring consistent and effective supplier oversight.
Responsibilities
- Collaborate with the Accountable Director and Category Management on supplier strategy, leading governance for your supplier portfolio, providing oversight and challenge across performance, risk and value.
- Shape and embed supplier management frameworks that enable resilient service delivery, clear ownership and improved transparency, supporting operational resilience and regulatory expectations including incident management and third‑party risk obligations.
- Lead a small team of Supplier Relationship Managers (2 FTE), focusing on coaching, quality assurance of SRM outputs and managing escalations and executive‑facing supplier issues.
- Work closely with the Director of IT and their leadership team, and stakeholders across Procurement, Third‑Party Risk, Legal, Compliance, Operational Resilience, Architecture, Data and AI; engage senior and executive‑level contacts within key suppliers.
- Report to the Senior Manager, Supplier Relationship Management.
About you
You will bring experience managing complex IT suppliers within a regulated environment, comfortable operating at senior level with a strong focus on assurance, governance and value. Likely experience from one or more of the following:
- IT‑facing supplier relationship management roles
- Procurement or commercial roles closely aligned to technology
- Operational supplier management roles with significant IT exposure
You have experience working with large technology vendors across software, hardware, cloud and on‑prem environments; outsourced IT services experience is advantageous. A working understanding of third‑party risk management within financial services, including operational resilience and incident management expectations, is a significant benefit. You are confident influencing senior stakeholders, providing constructive challenge, and handling difficult conversations without owning delivery or technical decision‑making.
Success in this role looks like
- Improved service stability and transparency across IT suppliers
- Clearer accountability between IT, SRM and third parties
- Stronger commercial leverage across the IT supply base
- Measurable value and innovation delivered through supplier relationships
Benefits
- Holiday: 25 days plus Bank Holidays, with the option to buy up to 5 additional days.
- Bonus: On target bonus of 7% of eligible pay, with the opportunity to earn up to a maximum of 15%.
- Pension: Contribution up to 11% into your YBS pension.
- Healthcare: Access to private medical insurance, dental and healthcare plans.
- My Benefits: Self‑service benefits portal offering a range of retail, hospitality and health discounts.
Lead Supplier Relationship Manager - IT in Leeds employer: Yorkshire Building Society
As a Lead Supplier Relationship Manager at our company, you will thrive in a dynamic work culture that prioritises collaboration and innovation. With a strong focus on employee growth, we offer extensive training opportunities and a supportive environment where your contributions are valued. Located in a vibrant area, our company provides competitive benefits including generous holiday allowances, a robust pension scheme, and access to private healthcare, making it an excellent employer for those seeking meaningful and rewarding careers in IT supplier management.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Supplier Relationship Manager - IT in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT sector and let them know you're on the hunt for a Lead Supplier Relationship Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its suppliers. Understand their governance frameworks and be ready to discuss how you can improve service stability and transparency. Show them you’re the right fit for managing their complex IT supplier relationships!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds and shows your enthusiasm.
✨Tip Number 4
Apply through our website! We’ve got a streamlined process that makes it easy for you to showcase your skills and experience. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Lead Supplier Relationship Manager - IT in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Lead Supplier Relationship Manager role. Highlight your experience with IT suppliers and governance frameworks, as this will show us you understand what we're looking for.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've managed complex IT suppliers and influenced senior stakeholders in the past.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use metrics where possible to demonstrate how you've improved service stability or delivered measurable value through supplier relationships.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it!
How to prepare for a job interview at Yorkshire Building Society
✨Know Your Suppliers Inside Out
Before the interview, make sure you research the key IT suppliers relevant to the role. Understand their services, strengths, and any recent news or changes in their operations. This will help you demonstrate your knowledge and show that you're genuinely interested in the supplier landscape.
✨Showcase Your Governance Skills
Be prepared to discuss your experience with governance frameworks and how you've successfully implemented them in previous roles. Use specific examples to illustrate how you've ensured compliance and oversight in supplier relationships, as this is crucial for the position.
✨Prepare for Senior Stakeholder Engagement
Since the role involves engaging with senior stakeholders, think of examples where you've influenced decision-making or navigated difficult conversations. Highlight your communication skills and ability to challenge constructively, as these are key to succeeding in this position.
✨Demonstrate Your Value-Driven Approach
Be ready to discuss how you've delivered measurable value through supplier relationships in the past. Whether it's through cost savings, improved service delivery, or innovation, having concrete examples will help you stand out as a candidate who can drive results.
