Engineering Team Manager in Leeds

We are offering an opportunity for an Engineering Team Manager (known internally as a Service Lead) to join our Enterprise Engineering team. The role will lead a team of Software Developers responsible for the design, development, delivery, and support of YBS’s Microsoft Dynamics 365 and Power Platform solutions and associated integrations, as well as YBS’s Robot Process Automation (RPA) capabilities. The role is accountable for day‑to‑day leadership of Developers, driving high‑quality delivery while ensuring platforms are well supported and aligned to business outcomes.

• Lead and line‑manage a team of Software Developers, setting clear priorities, supporting career development, and fostering a high‑performing, inclusive team culture.
• Manage and lead engineering activity, ensuring delivery of software solutions in line with service levels, agreed standards, and regulatory expectations, including planning and prioritisation of development work, demand management and resource planning, oversight of change delivery into live environments and effective management of third‑party delivery partners.
• Plan, organise, and develop robust support arrangements for Dynamics 365 and Power Platform services. There may be a future requirement for a 24/7 support model as the service grows to ensure timely resolution of incidents, problems, and defects.
• Drive continuous improvement, contributing to longer‑term technical and delivery roadmaps and influencing the use of Dynamics 365 and Power Platform capabilities across YBS.
• Provide technical leadership and assurance, ensuring engineering standards, quality, security, and resilience expectations are consistently met by the team – providing ongoing team coaching and mentoring.
• Act as Deputy for the Software Engineering Manager as required.

You’ll have proven experience leading Software Development Engineers within a Microsoft Dynamics 365, Power Platform and RPA environment. A strong understanding of prioritisation, people engagement, cost/risk management in a regulated environment. Experience in setting and assuring engineering standards, with a focus on quality, resilience, and technical excellence. Ability to balance people leadership with delivery accountability, improving how software services are built, supported, and evolved within YBS. Experience of budget planning and forecasting, supporting cost‑effective delivery and service management. Strong communication skills, able to translate technical concepts for non‑technical audiences and build effective relationships across the business. Be a confident people leader, able to bring colleagues on the journey to new ways of working and technologies. Strong working knowledge of Power Apps, Power Automate, Copilot Studio, and associated governance and development patterns. Understanding of Microsoft Azure DevOps or similar tooling for work management, CI/CD, and deployment. Experience leading teams delivering low‑code and/or automation solutions, including RPA.

We offer a range of benefits to support you both in and out of work:

• Holiday: You’ll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.
• Bonus: An on‑target bonus of 7% of eligible pay with the opportunity to earn up to a maximum 15%.
• Pension: Contribute up to 11% into your YBS pension.
• Healthcare: Access to a range of health benefits including private medical insurance, dental and healthcare plans.
• My Benefits: Access our self‑service benefits portal for retail, hospitality and health discounts.