At a Glance
- Tasks: Lead customer data and analytics to drive better decisions for our members.
- Company: Join YBS, a forward-thinking company focused on customer insights.
- Benefits: Enjoy 25 days holiday, bonuses, pension contributions, and health benefits.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by shaping data-driven decisions that improve member outcomes.
- Qualifications: Experience in data analytics and strong leadership skills required.
The predicted salary is between 50000 - 65000 £ per year.
Lead customer data and analytics that shape better decisions for our members. This is a brilliant opportunity to lead the development of customer data and analytics capability across YBS, helping teams turn insight into better decisions and better outcomes for members. You’ll shape how customer data is understood, used and trusted across the Customer Division, while leading a small team to deliver meaningful analysis, dashboards and tools. If you enjoy combining data, leadership and real business problem-solving, this role gives you the space to make a visible impact.
As our Customer Data & Analytics Lead, you’ll lead the development of customer data and analytics capability across the Customer Division, creating trusted insight that helps senior teams solve business problems and improve outcomes for members.
- Shape and lead the roadmap for customer data and analytics, creating a more complete, consistent and trusted view of customer behaviour, performance and outcomes.
- Lead and develop a small analytics team to deliver high‑quality insight, reporting, dashboards and tools that help teams make better decisions.
- Partner with senior stakeholders across the Customer Division to translate complex data into clear recommendations that improve planning, performance and member outcomes.
We’re looking for a hands‑on, curious and inclusive analytics leader who enjoys working with data, developing people and turning complex business questions into clear, practical insight.
- Experience leading hands‑on data, insight or analytics activity, with the ability to shape priorities and turn business questions into practical analysis, reporting or tools.
- Strong technical confidence with data, reporting or visualisation tools, alongside the judgement to know what level of analysis is needed to support a decision.
- A clear, inclusive communication style, with the ability to develop others and help non‑technical stakeholders understand and use data confidently.
We offer lots of fantastic rewards that you can make the most of in and out of work, including:
- Holiday: You’ll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.
- Bonus: At YBS we work collaboratively and share in our success together, so when we reach our goals we're all rewarded with an on target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%).
- Pension: We know how important it is to save towards the future, that’s why we’ll contribute up to 11% into your YBS pension.
- Healthcare: Health and wellbeing are an important part of life at YBS, when you join us you’ll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans.
- My Benefits: When you join YBS you’ll have access to our self‑service benefits portal, where you can access a range of retail, hospitality and health discounts.
Customer Data & Analytics Lead in Ledston employer: Yorkshire Building Society
Yorkshire Building Society is an excellent employer that fosters a collaborative and innovative work culture, allowing Automation Engineers to thrive in a hybrid environment between home and their vibrant Leeds office. With a strong focus on employee growth, the society offers extensive benefits such as 25 days of holiday, a rewarding bonus scheme, and a robust pension contribution, making it an attractive place for those seeking meaningful and fulfilling careers in technology.
Contact Details:
Yorkshire Building Society Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Data & Analytics Lead in Ledston
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We think you need these skills to ace Customer Data & Analytics Lead in Ledston
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