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- Tasks: Manage IT asset lifecycle and ensure service integrity through a well-maintained CMDB.
- Company: Join YBS, a member-focused organisation that values people over shareholders.
- Benefits: Enjoy flexible working, 25 days holiday, bonuses, and private healthcare.
- Why this job: Be part of a culture that promotes growth, inclusivity, and exceptional customer service.
- Qualifications: Experience in Asset Management, knowledge of ITIL, and strong analytical skills required.
- Other info: Work from home 3 days a week with opportunities for personal development.
The predicted salary is between 36000 - 60000 £ per year.
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IT Asset and Service Configuration Analyst, Bradford
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Client:
Location:
Bradford, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
cfabf0b7512a
Job Views:
4
Posted:
14.07.2025
Expiry Date:
28.08.2025
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Job Description:
We have an exciting opportunity for an IT Asset and Service Configuration Analyst to join our team. You\’ll be responsible for ensuring the integrity of service assets and configuration items through an established and well-maintained CMDB. Joining our Bradford-based office (with working from home capability—travel to the office will be required 3 days per week), you will oversee all activities within the IT asset lifecycle, ensuring value, cost, and risk are optimized for both hardware and software.
About the role
As an IT Asset and Service Configuration Analyst, you\’ll have the opportunity to:
- Work within the IT asset lifecycle; ensure the value, cost, and risk are all optimized for both hardware and software.
- Coordinate all ITAM activity across the organization to enable collaboration that reduces the lifecycle costs and risks of all the IT assets deployed. Educate colleagues in all areas of the Asset Management lifecycle.
- Ensure the integrity of service assets and configuration items through an established and maintained CMDB. Configure and maintain CMDB classes, attributes, and relationships to accurately reflect the IT Infrastructure.
- Work with Software Asset Managers undertaking software vendor audits, license validations, or financial audit requests.
- Develop roadmaps, policies, and processes for IT Asset and Service Configuration and ensure these are executed and updated in line with best practices.
- As part of a continual service improvement program, recommend improvements and efficiencies.
- Promote an environment of service and quality, developing a culture of success and effective customer service management to exceed customer expectations.
About you
What will you bring to the role?
- Previous experience working in an Asset or Configuration Management team within an ITIL framework.
- Knowledge of software licensing agreements and IT asset lifecycle management.
- Experience using ServiceNow.
- Excellent communication skills and attention to detail.
- Strong analytical and organizational skills. Advanced Excel skills.
- The ability to manage multiple tasks and meet deadlines.
- Experience delivering high levels of customer service.
About us
At YBS, we don\’t have shareholders; we have members. We care about people, including you. You\’ll be respected for who you are, able to bring your whole self to work, and supported to build a rewarding career.
Flexibility: We offer flexible working options without unsocial hours to help you maintain a healthy work-life balance. Reach out during the recruitment process to discuss flexible working.
Development: We aim to challenge you and support your growth with comprehensive induction and training plans.
Inclusivity: We are committed to creating an inclusive environment where everyone feels valued and able to be themselves.
Benefits: We offer various rewards, including:
- Holiday: 25 days plus Bank Holidays, with options to buy additional days.
- Bonus: An on-target bonus of 7%, up to 15%.
- Pension: Up to 11% employer contribution.
- Healthcare: Private medical insurance, dental, and healthcare plans.
- My Benefits: Access to discounts through our benefits portal.
Ready to apply?
If you\’re interested, click apply now to submit your application.
More information: For questions, contact Holly Gallagher at Job ID r7boXKR5NieD.
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IT Asset and Service Configuration Analyst employer: Yorkshire Building Society
Contact Detail:
Yorkshire Building Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Asset and Service Configuration Analyst
✨Tip Number 1
Familiarise yourself with ITIL frameworks and best practices in asset management. This knowledge will not only help you understand the role better but also demonstrate your commitment to the principles that guide our operations.
✨Tip Number 2
Gain hands-on experience with ServiceNow, as it's a key tool for this position. If you haven't used it before, consider taking online tutorials or courses to boost your confidence and skills.
✨Tip Number 3
Network with professionals in the IT asset management field. Attend relevant webinars or local meetups to connect with others who can provide insights and potentially refer you to opportunities within our team.
✨Tip Number 4
Prepare to discuss specific examples of how you've optimised asset lifecycles or improved processes in previous roles. Being able to share concrete experiences will set you apart during the interview process.
We think you need these skills to ace IT Asset and Service Configuration Analyst
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an IT Asset and Service Configuration Analyst. Familiarise yourself with key terms like CMDB, IT asset lifecycle, and ITIL framework to demonstrate your knowledge in your application.
Tailor Your CV: Customise your CV to highlight relevant experience in asset or configuration management, particularly within an ITIL framework. Emphasise your analytical skills, attention to detail, and any experience with ServiceNow, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT asset management. Mention specific examples from your past work that align with the job description, such as coordinating ITAM activities or improving service quality.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is vital for this role.
How to prepare for a job interview at Yorkshire Building Society
✨Understand the ITIL Framework
Make sure you have a solid grasp of the ITIL framework, as this role heavily relies on it. Be prepared to discuss your previous experiences in Asset or Configuration Management and how they align with ITIL principles.
✨Familiarise Yourself with ServiceNow
Since experience using ServiceNow is essential for this position, take some time to brush up on its functionalities. If possible, prepare examples of how you've used ServiceNow in past roles to manage IT assets effectively.
✨Showcase Your Analytical Skills
This role requires strong analytical skills, so be ready to demonstrate your ability to analyse data and make informed decisions. Consider discussing specific instances where your analytical skills led to improvements in asset management.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and customer service skills. Think about past challenges you've faced in asset management and how you resolved them, focusing on the outcomes and lessons learned.
