Delivery Management Chapter Lead

Shape how delivery happens at scale at Yorkshire Building Society. This is a high-impact leadership role combining framework ownership, delivery standards and professional community leadership, with strong executive visibility. You’ll lead a large delivery community - driving consistency, capability and predictability across the portfolio.

About the role

The Chapter Lead – Delivery Management is accountable for defining and evolving the enterprise delivery management framework, while leading and developing the Delivery Management community of practice across the organisation. Own and continuously improve delivery standards, frameworks, artefacts and tooling, ensuring consistent planning, governance and execution across all delivery activity. Lead and develop the Delivery Management community (c.50 practitioners), building a strong professional identity through capability frameworks, career pathways, coaching and communities of practice. Drive delivery performance and quality by using portfolio insight (plan stability, RAID, dependencies and predictability), aligning delivery, governance and risk functions to optimise outcomes across complex portfolios.

About you

You are a senior delivery leader with a strong track record of building high-performing delivery communities alongside shaping enterprise delivery frameworks and governance. Significant experience leading delivery management capability at scale, including ownership of professional standards, frameworks and community development across large portfolios. Strong technical capability across delivery planning, governance, RAID, dependency management and portfolio performance insight. Proven ability to influence senior stakeholders and uplift delivery capability across a regulated environment, acting as a trusted advisor on delivery approach, governance and recovery strategies.

About us

At YBS we don’t have shareholders, we have members. We care about people and that includes you. So here, you’ll be respected for who you are, you’ll be able to bring your whole self to work, and you’ll have everything you need to build a long and rewarding career.

Flexibility

We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We’re happy to talk flexible working and you can reach out to us anytime to discuss this during the recruitment process.

Development

We want you to feel challenged here. Whatever your ambitions, we’re committed to helping you develop your skills and move ahead in your career journey. From day one, we’ll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.

Inclusivity

We’re passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you’ll go the extra mile to help our members, you’ll fit right in and feel you belong here.

About our Benefits

We offer lots of fantastic rewards that you can make the most of in and out of work, including:

• Holiday: You’ll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.
• Bonus: At YBS we work collaboratively and share in our success together, so when we reach our goals we’re all rewarded with an on target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%).
• Pension: We know how important it is to save towards the future, that’s why we’ll contribute up 11% into your YBS pension.
• Healthcare: Health and wellbeing are an important part of life at YBS, when you join us you’ll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans.
• My Benefits: When you join YBS you’ll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts.