Customer Experience Advisor β€” Branch & Online

Customer Experience Advisor β€” Branch & Online

Full-Time 25000 - 32000 Β£ / year (est.) No working from home possible
Yorkshire Building Society

At a Glance

  • Tasks: Assist customers in finding the right products and services across various channels.
  • Company: Join Yorkshire Building Society, a leader in customer service and support.
  • Benefits: Enjoy competitive pay, flexible hours, and opportunities for career advancement.
  • Other info: Be part of a forward-thinking team with growth potential in a digital landscape.
  • Why this job: Make a difference in customers' lives while developing your skills in a modern environment.
  • Qualifications: Empathy, adaptability, and strong digital skills are essential.

The predicted salary is between 25000 - 32000 Β£ per year.

Yorkshire Building Society is seeking a Customer Service Advisor to help members find suitable products and services, support conversations across in-branch, phone, and online channels, and provide consistent, customer-focused service. This role emphasizes empathy, adaptability, and strong digital literacy, with opportunities to grow within our branch network as we pursue a modern digital journey.

Customer Experience Advisor β€” Branch & Online employer: Yorkshire Building Society

Yorkshire Building Society is an excellent employer that fosters a collaborative and innovative work culture, allowing Automation Engineers to thrive in a hybrid environment between home and their vibrant Leeds office. With a strong focus on employee growth, the society offers extensive benefits such as 25 days of holiday, a rewarding bonus scheme, and a robust pension contribution, making it an attractive place for those seeking meaningful and fulfilling careers in technology.

Yorkshire Building Society

Contact Details:

Yorkshire Building Society Recruitment Team

We think you need these skills to ace Customer Experience Advisor β€” Branch & Online

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Teamwork
Customer Service
Customer Service Skills