At a Glance
- Tasks: Lead change and release processes, ensuring compliance and operational excellence.
- Company: Join a dynamic team at YBS in Bradford, focused on IT delivery.
- Benefits: Enjoy 25 days holiday, bonuses, pension contributions, and health benefits.
- Other info: Collaborative environment with opportunities for professional growth.
- Why this job: Make a real impact by improving processes and delivering value to customers.
- Qualifications: ITIL expertise, leadership experience, and strong communication skills required.
The predicted salary is between 50000 - 60000 £ per year.
As our next Change & Release Lead you’ll oversee change and release across a complex technology landscape, balancing the demands of the business with the required governance and rigour of the Change & Release Management disciplines, to deliver value to customers whilst minimising service disruption. You’ll join a likeminded team in our Bradford based IT Delivery function.
What You’ll Do
- Oversee the end‑to‑end change and release processes, ensuring compliance and operational excellence.
- Provide leadership, coaching, and workload prioritisation for a team of Change & Release Coordinators.
- Support Change Advisory Board meetings, ensuring clear risk articulation and effective decision‑making.
- Drive process improvement, identifying opportunities to streamline workflows, automate processes, and enhance change quality.
- Monitor performance metrics, tracking KPIs such as change success rate, incident impact, and release stability to inform continuous improvement.
- Build strong relationships with delivery teams, product owners, and operational leads to ensure alignment and transparency.
- Lead response to breaches of the Change & Release Management policy and procedures, escalating where necessary to the Change & Release Manager.
Skills Required
- ITIL expertise — Strong understanding of ITIL Change and Release Management.
- Leadership & coaching — Demonstrable experience leading operational or service management teams.
- Risk assessment — Ability to evaluate technical and business risk for complex changes.
- Analytical mindset — Comfortable using data to identify trends, root causes, and improvement opportunities.
- Strong communication — Able to build stakeholder relationships and communicate at all levels.
- ITSM tooling proficiency — Experience with platforms such as ServiceNow, Jira Service Management, etc.
Benefits
- Holiday. You’ll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.
- Bonus. At YBS we work collaboratively and share in our success together, so when we reach our goals we’re all rewarded with an on target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%).
- Pension. We know how important it is to save towards the future, that’s why we’ll contribute up to 11% into your YBS pension.
- Healthcare. Health and wellbeing are an important part of life at YBS, when you join us you’ll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans.
- My Benefits. When you join YBS you’ll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts.
Change & Release Lead in Bradford employer: Yorkshire Building Society
At YBS, we pride ourselves on being an exceptional employer, offering a collaborative work culture that values teamwork and innovation. As a Change & Release Lead in our Bradford IT Delivery function, you'll benefit from generous holiday allowances, a competitive bonus structure, and comprehensive health benefits, all while having the opportunity to grow your career through leadership and process improvement initiatives. Join us to make a meaningful impact in a supportive environment that prioritises employee well-being and professional development.
Contact Details:
Yorkshire Building Society Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Change & Release Lead in Bradford
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Yorkshire Building Society values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Yorkshire Building Society might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Yorkshire Building Society!
✨Direct Apply to Yorkshire Building Society
Let's not forget to apply directly through the Yorkshire Building Society website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Change & Release Lead in Bradford
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Yorkshire Building Society.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Yorkshire Building Society. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Yorkshire Building Society
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
