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- Tasks: Manage IT assets and ensure their integrity through a well-maintained CMDB.
- Company: Join YBS, a member-focused organisation that values inclusivity and personal growth.
- Benefits: Enjoy 25 days holiday, healthcare benefits, and a generous pension contribution.
- Why this job: Make a real impact on IT asset management while developing your skills in a supportive environment.
- Qualifications: Experience in Asset or Configuration Management and strong analytical skills required.
- Other info: Flexible working options available to help you balance work, studies, and hobbies.
The predicted salary is between 28800 - 43200 £ per year.
We have an exciting opportunity for an IT Asset and Service Configuration Analyst to join our team. You’ll be responsible for ensuring the integrity of service assets and configuration items through an established and well maintained CMDB. Joining our Bradford based office (with working from home capability - travel to the office will be required 3 days per week), you will oversee all activities within the IT asset lifecycle; ensuring the value, cost and risk are all optimised for both hardware and software.
About the role
- Working within the IT asset lifecycle; ensure the value, cost and risk are all optimised for both hardware and software.
- Coordinate all ITAM activity across the organization to enable collaboration that reduces the life cycle costs and risks of all the IT assets deployed.
- Educating colleagues in all areas of the Asset Management life cycle.
- Ensure the integrity of service assets and configuration items through an established and maintained CMDB.
- Configure and maintain CMDB classes, attributes, and relationships to accurately reflect the IT Infrastructure.
- Work with Software Asset Managers undertaking software vendor audits, license validations, or financial audit requests.
- Develop roadmaps, policies and processes for IT Asset and Service Configuration and ensure these are executed and updated in line with best practice.
- As part of a continual service improvement programme, you will recommend improvements and efficiencies.
- Promote an environment of service and quality, whilst developing a culture of success and effective customer service management to ensure that all your customers’ expectations are exceeded.
About you
- Previous experience required, working in an Asset or Configuration Management team and processes involved within Asset and Configuration Management within an ITIL framework.
- Knowledge of software licensing agreements and IT asset lifecycle management.
- Previous experience using Service Now.
- Excellent communication skills and attention to detail.
- Strong analytical, organisational skills.
- Advanced Excel skills.
- The ability to manage multiple tasks and adhere to deadlines.
- Previous experience of delivering a high level of customer service.
About us
At YBS we don’t have shareholders, we have members. We care about people and that includes you. So here, you’ll be respected for who you are, you’ll be able to bring your whole self to work, and you’ll have everything you need to build a long and rewarding career.
Flexibility. We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We’re happy to talk flexible working and you can reach out to us anytime to discuss this during the recruitment process.
Development. We want you to feel challenged here. Whatever your ambitions, we’re committed to helping you develop your skills and move ahead in your career journey. From day one, we’ll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.
Inclusivity. We’re passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you’ll go the extra mile to help our members, you’ll fit right in and feel you belong here.
About our Benefits
- Holiday: You’ll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.
- Bonus: At YBS we work collaboratively and share in our success together, so when we reach our goals we’re all rewarded with an on target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%).
- Pension: We know how important it is to save towards the future, that’s why we’ll contribute up 11% into your YBS pension.
- Healthcare: Health and wellbeing are an important part of life at YBS, when you join us you’ll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans.
- My Benefits: When you join YBS you’ll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts.
Asset Service and Configuration Management Analyst in Bradford employer: Yorkshire Building Society
Contact Detail:
Yorkshire Building Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Asset Service and Configuration Management Analyst in Bradford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how they align with yours. We want you to walk in feeling confident and ready to show them why you’re the perfect fit for the Asset Service and Configuration Management Analyst position.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. We can’t stress enough how important it is to articulate your experience and skills clearly, especially when discussing your knowledge of IT asset lifecycle management.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in leaving a positive impression. We believe that showing appreciation for the opportunity can set you apart from other candidates.
We think you need these skills to ace Asset Service and Configuration Management Analyst in Bradford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Asset Service and Configuration Management Analyst role. Highlight your experience with IT asset lifecycle management and any relevant ITIL framework knowledge. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your previous experiences make you a great fit. Don’t forget to mention your communication skills and attention to detail, as these are key for us.
Showcase Your Analytical Skills: Since this role involves a lot of analysis, be sure to include examples of how you've used your analytical skills in past positions. Whether it's managing multiple tasks or optimising costs, we want to see how you can bring value to our team.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Yorkshire Building Society
✨Know Your CMDB Inside Out
Make sure you understand the importance of a Configuration Management Database (CMDB) and how it relates to IT asset management. Be ready to discuss your experience with maintaining CMDB classes, attributes, and relationships, as well as any specific tools you've used, like Service Now.
✨Showcase Your Analytical Skills
Prepare examples that highlight your analytical and organisational skills. Think about times when you've optimised costs or reduced risks in the IT asset lifecycle. Being able to articulate these experiences will demonstrate your capability to handle the responsibilities of the role.
✨Communicate Clearly and Effectively
Since strong communication skills are essential for this role, practice explaining complex concepts in simple terms. You might be asked to educate colleagues on asset management processes, so being clear and concise will show that you can effectively share knowledge.
✨Emphasise Customer Service Excellence
Be prepared to discuss how you've delivered high levels of customer service in previous roles. Share specific examples where you went the extra mile to meet customer expectations, as this aligns with the company's focus on creating a culture of success and effective customer service management.