At a Glance
- Tasks: Create amazing tech experiences for colleagues using Microsoft 365 and AI tools.
- Company: Join Yorkshire Building Society, a member-focused organisation that values inclusivity.
- Benefits: Enjoy 25 days holiday, health perks, and a bonus scheme up to 15%.
- Other info: Flexible working options and great career development opportunities await you.
- Why this job: Make a real impact on how colleagues collaborate and work smarter every day.
- Qualifications: Strong knowledge of Microsoft 365 and excellent communication skills required.
The predicted salary is between 70000 - 85000 £ per year.
Are you passionate about creating great technology experiences for colleagues? Do you have strong knowledge of Microsoft 365, including emerging AI capabilities, audio visual technologies and digital experience platforms? We're looking for an End User Experience Engineer to join our Technology Services team, helping to shape how colleagues collaborate, connect and work smarter through Microsoft 365, AI-enabled tools and modern workplace technology.
You'll play a key role in optimising our Microsoft 365 platform, supporting the adoption of SharePoint, OneDrive, Microsoft Teams and AI-powered capabilities, while ensuring colleagues – including senior leaders and executives – receive a seamless technology experience every day. You'll support Microsoft Teams Rooms, Audio Visual services and business-critical events, provide high-quality executive and VIP support, and drive continuous improvement through automation, innovation, digital experience insights and proactive service enhancement. This is a hybrid role with remote working and some onsite presence in our central Leeds and Bradford offices.
As an End User Experience Engineer, you will:
- Act as a Microsoft 365 subject matter expert, helping to optimise collaboration and AI-enabled capabilities across the organisation.
- Support the introduction and adoption of new Microsoft 365 features, ensuring colleagues are ready to maximise their benefits.
- Investigate and resolve complex Microsoft platform issues, working closely with our managed service partners to identify root causes and drive improvements.
- Deliver high-quality executive technology support and provide technical leadership for key meetings and events.
- Develop and maintain processes, knowledge articles and operational documentation that enhance service quality and consistency.
- Identify opportunities to automate processes and improve colleague experience through modern workplace technologies and intelligent workflows.
We're looking for someone who combines strong technical expertise with excellent stakeholder skills. You'll be comfortable supporting senior colleagues, communicating complex concepts clearly and remaining calm under pressure. In addition, you’ll bring:
- Strong knowledge of Microsoft 365, including emerging AI capabilities.
- Experience assessing new technologies and translating them into practical adoption, training and readiness activities.
- Excellent communication skills with the ability to explain technical concepts to non-technical audiences.
- Knowledge of collaboration tools, meeting room technology and audio-visual solutions.
- The ability to manage multiple priorities in fast-paced, high-profile environments.
- A proactive, customer-focused mindset with the ability to build trusted relationships through discretion and professionalism.
It would be great if you also have experience with proactive experience monitoring, XLA frameworks, telemetry dashboards or workplace automation tools such as Power Automate.
At YBS we don’t have shareholders, we have members. We care about people and that includes you. So here, you’ll be respected for who you are, you’ll be able to bring your whole self to work, and you’ll have everything you need to build a long and rewarding career.
We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We’re happy to talk flexible working and you can reach out to us anytime during the recruitment process to discuss this.
We want you to feel challenged here. Whatever your ambitions, we’re committed to helping you develop your skills and move ahead in your career journey. From day one, we’ll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.
We’re passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you’ll go the extra mile to help our members, you’ll fit right in and feel you belong here.
We offer lots of fantastic rewards that you can make the most of in and out of work, including:
- Holiday: You’ll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.
- Bonus: At YBS we work collaboratively and share in our success together, so when we reach our goals we're all rewarded with an on target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%).
- Pension: We know how important it is to save towards the future, that’s why we’ll contribute up to 11% into your YBS pension.
- Healthcare: Health and wellbeing are an important part of life at YBS, when you join us you’ll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans.
- My Benefits: When you join YBS you’ll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts.
End User Experience Engineer in Aberford employer: Yorkshire Building Society
Yorkshire Building Society is an excellent employer that fosters a collaborative and innovative work culture, allowing Automation Engineers to thrive in a hybrid environment between home and their vibrant Leeds office. With a strong focus on employee growth, the society offers extensive benefits such as 25 days of holiday, a rewarding bonus scheme, and a robust pension contribution, making it an attractive place for those seeking meaningful and fulfilling careers in technology.
Contact Details:
Yorkshire Building Society Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land End User Experience Engineer in Aberford
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Yorkshire Building Society values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Yorkshire Building Society might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Yorkshire Building Society!
✨Direct Apply to Yorkshire Building Society
Let's not forget to apply directly through the Yorkshire Building Society website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace End User Experience Engineer in Aberford
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Yorkshire Building Society.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Yorkshire Building Society. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Yorkshire Building Society
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
