At a Glance
- Tasks: Connect with people and help them achieve their goals through excellent customer service.
- Company: Join YBS, a leading organisation with a strong focus on customer experience.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Other info: Work in a unique branch with a vibrant team atmosphere.
- Why this job: Make a real difference in people's lives while being part of an exciting digital transformation.
- Qualifications: Passion for customer service and great communication skills.
The predicted salary is between 24000 - 28000 £ per year.
If you enjoy connecting with people and making a difference, a career in Customer Service within our Branch Network could be a fantastic opportunity for you. As one of the largest and most impactful teams at YBS, our Branch Network plays a vital role in shaping the success of our organisation. We are always looking for ways to enhance the customer experience, improve efficiency, and explore new ideas. As we embark on an exciting digital transformation, the future is full of possibilities for us and for you.
About the Role
- Build meaningful relationships with our members and help them find the right products and services to support their goals whether that’s saving for a special trip, buying a first home, or planning for the future.
- Communicate confidently across multiple channels, including in-branch, over the phone, and online, to support members with their accounts.
- Focus on doing what’s right for our members without the pressure of sales targets.
Each YBS branch has its own unique character and strengths, making every location a special place to work.
Here’s what the hiring manager says about our Warrington Branch: We’re looking for a colleague who has a real passion for customer service and plenty of enthusiasm to join our Warrington team.
Customer Service Advisor employer: Yorkshire Building Society (YBS)
At YBS, we pride ourselves on being an exceptional employer, particularly within our vibrant Warrington Branch. Our commitment to enhancing the customer experience is matched by our dedication to employee growth, offering a supportive work culture that values meaningful connections and innovation. Join us in a role where you can truly make a difference, all while enjoying the unique character of our branch and the exciting opportunities that come with our digital transformation.
Contact Details:
Yorkshire Building Society (YBS) Recruitment Team
