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- Tasks: Engage with members and assist them in finding the right financial products.
- Company: Renowned building society in Sheffield with a focus on member needs.
- Benefits: Flexible hours, comprehensive benefits, and a supportive work environment.
- Why this job: Build meaningful relationships while helping others in a rewarding role.
- Qualifications: Empathy, curiosity, and a willingness to learn are key.
- Other info: Great opportunity for personal growth in a dynamic setting.
The predicted salary is between 28800 - 43200 £ per year.
A renowned building society in Sheffield is looking for a Customer Service Advisor to engage with members and assist them in finding appropriate financial products. This role involves building meaningful relationships and communicating through various channels, all while focusing on members' needs rather than sales targets.
The ideal candidate is empathetic, curious, and eager to learn in a supportive environment enriched by flexible working options and comprehensive benefits.
Customer Service Advisor — Flexible Hours & Growth in Sheffield employer: Yorkshire Building Society Group
Contact Detail:
Yorkshire Building Society Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor — Flexible Hours & Growth in Sheffield
✨Tip Number 1
Get to know the company! Research the building society's values and mission. When you understand what they stand for, you can tailor your conversations to show how you fit right in.
✨Tip Number 2
Practice your communication skills! Since this role is all about engaging with members, try role-playing scenarios with friends or family. This will help you feel more confident when it comes to building those meaningful relationships.
✨Tip Number 3
Be ready to showcase your empathy! Think of examples from your past experiences where you've helped someone in need. This will demonstrate your ability to focus on members' needs rather than just sales targets.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly. Plus, it’s a great way to stay updated on any new opportunities that pop up!
We think you need these skills to ace Customer Service Advisor — Flexible Hours & Growth in Sheffield
Some tips for your application 🫡
Show Your Empathy: When writing your application, make sure to highlight your empathetic nature. Share examples of how you've helped others in the past, as this role is all about building meaningful relationships with members.
Be Curious: Demonstrate your curiosity by mentioning any relevant experiences or knowledge about financial products. We love candidates who are eager to learn and grow, so don’t hesitate to show us your enthusiasm for the industry!
Tailor Your Application: Make your application stand out by tailoring it to the job description. Use keywords from the listing, like 'flexible hours' and 'supportive environment', to show that you understand what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Yorkshire Building Society Group
✨Know the Company Inside Out
Before your interview, take some time to research the building society. Understand their values, mission, and the financial products they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Empathy
As a Customer Service Advisor, empathy is key. Prepare examples from your past experiences where you've successfully helped someone or resolved an issue by understanding their needs. This will demonstrate that you can build meaningful relationships with members.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. Respond thoughtfully and ask clarifying questions if needed. This shows that you value communication and are focused on understanding others, which is crucial for this role.
✨Emphasise Your Curiosity and Willingness to Learn
The ideal candidate is eager to learn, so be prepared to discuss how you approach learning new things. Share any relevant experiences where you've taken the initiative to expand your knowledge, especially in customer service or financial products.
