At a Glance
- Tasks: Onboard new customers and provide essential admin support in Commercial Lending.
- Company: Join a supportive and growing team at YBS, focused on member care.
- Benefits: Enjoy 25 days holiday, bonuses, pension contributions, and health benefits.
- Why this job: Make a real impact on customer journeys while developing your skills.
- Qualifications: Great customer service skills and understanding of mortgage processes required.
- Other info: Flexible working options and a commitment to inclusivity and personal development.
The predicted salary is between 36000 - 60000 £ per year.
Ready for something different? An opportunity has arisen for a Commercial Lending Administration Specialist to join a growing and exciting team based in our Peterborough office. This is a fixed term contract until 31st December 2026 within Commercial Lending. This will not only give you some exciting new challenges, but you’ll get the opportunity to develop in a supportive and growing business area.
About the role
As our new Commercial Lending Administration Specialist, you’ll play a key role in onboarding new customers, providing essential administration and analytical support within the Commercial Lending business. Enjoy a varied role supporting customer applications within Commercial Lending. You’ll be involved in all stages of the process, from conducting due diligence on customers and properties to requesting valuations, processing applications and entering data. This position offers the opportunity to work closely with completions, portfolio, and Lending Managers making a real impact on the customer journey. This is a role that will place you at the heart of the way we do business, and you’ll be provided with the support you need to succeed.
About you
- You’ll need an appreciation of commercial lending and the products we offer as well as relish a dynamic and fast paced workload.
- Great customer service skills, and the ability to deal with a wide range of commercial customers and brokers.
- Have a solid understanding of mortgage processes and regulations.
- Adaptable to a changing environment as the team and business expands.
- Great communication skills with experience of working with internal and external stakeholders.
- An excellent eye for detail, and a flair for data and analysis.
About us
At YBS we don’t have shareholders, we have members. We care about people and that includes you. So here, you’ll be respected for who you are, you’ll be able to bring your whole self to work, and you’ll have everything you need to build a long and rewarding career.
Flexibility. We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you.
Development. We want you to feel challenged here. Whatever your ambitions, we’re committed to helping you develop your skills and move ahead in your career journey. From day one, we’ll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.
Inclusivity. We’re passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you’ll go the extra mile to help our members, you’ll fit right in and feel you belong here.
About our Benefits
- Holiday. You’ll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.
- Bonus. At YBS we work collaboratively and share in our success together, so when we reach our goals we’re all rewarded with an on target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%).
- Pension. We know how important it is to save towards the future, that’s why we’ll contribute up 11% into your YBS pension.
- Healthcare. Health and wellbeing are an important part of life at YBS, when you join us you’ll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans.
- My Benefits. When you join YBS you’ll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts.
Ready to apply? If you’re excited about this role and want to be part of the YBS team, click apply now to send us your application.
Want more information? If you have any questions about this role, please contact Jamie Burton at JBurton@ybs.co.uk.
Commercial Lending Administration Specialist - FTC Until 31/12/26 in Peterborough employer: Yorkshire Building Society Group
Contact Detail:
Yorkshire Building Society Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Lending Administration Specialist - FTC Until 31/12/26 in Peterborough
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and maybe even a referral.
✨Tip Number 2
Prepare for the interview by researching common questions for Commercial Lending roles. We recommend practising your answers with a friend or in front of a mirror to boost your confidence.
✨Tip Number 3
Showcase your customer service skills during the interview. Share specific examples of how you've dealt with clients or resolved issues, as this is key in the Commercial Lending space.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Commercial Lending Administration Specialist - FTC Until 31/12/26 in Peterborough
Some tips for your application 🫡
Show Your Passion for Commercial Lending: When writing your application, let us see your enthusiasm for commercial lending. Share any relevant experiences or insights you have about the industry to show that you’re not just looking for a job, but you’re genuinely excited about this role.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this specific role. Highlight your customer service skills and any experience with mortgage processes, as these are key to what we’re looking for in a Commercial Lending Administration Specialist.
Be Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Yorkshire Building Society Group
✨Know Your Stuff
Make sure you brush up on your knowledge of commercial lending and the specific products offered. Familiarise yourself with mortgage processes and regulations, as this will show that you're serious about the role and understand the industry.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you've dealt with a range of customers or brokers, and be ready to discuss how you handled those interactions effectively.
✨Be Ready for Data Discussions
Since the role involves a lot of data entry and analysis, be prepared to talk about your experience with data management. Bring examples of how you've used your analytical skills to support decision-making or improve processes in previous roles.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. You'll need to demonstrate great communication skills, especially when discussing your experience working with internal and external stakeholders. Consider doing mock interviews to refine your delivery.