People Experience Consultant (12 Month FTC)

We’re thrilled to offer a fantastic opportunity for a People Experience Consultant to join our dynamic People Division on a 12 Month FTC. In this role, you’ll help shape the future of our colleague experience blending empathy, innovation, and technology to create a better workplace for all. If you’re passionate about transforming insights into meaningful impact and enabling people to thrive through smarter systems, we’d love to connect with you.

About the Role:

As our next People Experience Consultant, you’ll be instrumental in shaping and enhancing digital employee experiences, including journeys, alerts, and communications. From fine-tuning system messages and supporting AI-powered tools, to launching new workflows in Oracle Fusion, your contributions will directly influence how colleagues interact with our People platforms. Your responsibilities will also include:

• Use data, feedback, and insight to understand what’s working and what’s not across our colleague journeys.
• Design and optimise end-to-end employee journeys within Oracle Fusion, including smart alerts and comms that enhance the digital experience.
• Partner with teams across the business to bring ideas to life from early-stage thinking through to testing, rollout, and continuous improvement.
• Be the voice of the colleague in transformation projects ensuring their needs are embedded in every solution.
• Collaborate with product owners and tech teams to enhance system functionality and support the adoption of AI-powered tools.
• Define success measures and use them to track impact, learn, and evolve our approach.

About you:

We’re looking for someone who’s excited about the future of work and how technology, data, and AI can transform the colleague experience. You will also have:

• A curious mindset, adaptability to change, and a forward-thinking approach constantly seeking smarter, more human-centred solutions to complex problems.
• Experience working with HR systems, digital platforms, or employee experience initiatives.
• A good understanding of how data and technology can improve the way people work.
• Great communication and collaboration skills.
• A genuine passion for people and how they experience work in a digital world.

About us:

At YBS we don’t have shareholders, we have members. We care about people and that includes you. So here, you’ll be respected for who you are, you’ll be able to bring your whole self to work, and you’ll have everything you need to build a long and rewarding career.

Flexibility: We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We’re happy to talk flexible working and you can reach out to us anytime during the recruitment process to discuss this.

Development: We want you to feel challenged here. Whatever your ambitions, we’re committed to helping you develop your skills and move ahead in your career journey. From day one, we’ll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.

Inclusivity: We’re passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you’ll go the extra mile to help our members, you’ll fit right in and feel you belong here.

About our Benefits:

• Holiday: You’ll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.
• Bonus: At YBS we work collaboratively and share in our success together, so when we reach our goals we’re all rewarded with an on target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%).
• Pension: We know how important it is to save towards the future, that’s why we’ll contribute up to 11% into your YBS pension.
• Healthcare: Health and wellbeing are an important part of life at YBS, when you join us you’ll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans.
• My Benefits: When you join YBS you’ll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts.

Ready to apply? If you’re excited about this role and want to be part of the YBS team, click apply now to send us your application.

Want more information? If you have any questions about this role, please contact Olivia Lambert on Olambert@ybs.co.uk.