Hybrid Service Designer: End-to-End Customer Journeys in Leeds

Hybrid Service Designer: End-to-End Customer Journeys in Leeds

Leeds Temporary 37800 - 46200 £ / year (est.) Home office (partial)
Yorkshire Building Society Group

At a Glance

  • Tasks: Design seamless, human-centred services and lead workshops to enhance customer experiences.
  • Company: Yorkshire Building Society Group, committed to shaping exceptional customer journeys.
  • Benefits: Hybrid working model, competitive salary, and potential for contract extension.
  • Other info: Opportunity to work in a dynamic environment with a focus on user-centred design.
  • Why this job: Make a real impact on customer experiences while collaborating with a passionate team.
  • Qualifications: Experience in service design and strong collaboration skills.

The predicted salary is between 37800 - 46200 £ per year.

Yorkshire Building Society Group is seeking an experienced Service Designer to shape the future of our customer and colleague experiences.

You will design seamless, human-centred services in collaboration with stakeholders and the UX team.

This is a hybrid role with remote working and some onsite presence in our central Leeds offices.

The contract is 12 months with the possibility of extension. You will lead workshops, map journeys, create blueprints, and advocate for user-centred design across

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Hybrid Service Designer: End-to-End Customer Journeys in Leeds employer: Yorkshire Building Society Group

Yorkshire Building Society Group is an exceptional employer, offering a dynamic work culture that values collaboration and innovation in Leeds. Employees benefit from a competitive package, flexible working arrangements, and ample opportunities for professional growth, making it an ideal place for those looking to make a meaningful impact through data-driven insights.

Yorkshire Building Society Group

Contact Details:

Yorkshire Building Society Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hybrid Service Designer: End-to-End Customer Journeys in Leeds

Get Your Work Out There

As a temporary UX/UI designer, it’s crucial to have a solid portfolio that showcases your best projects. Share your designs on platforms like Behance or Dribbble, and don't shy away from seeking feedback in design communities. The more visible you are, the better your chances of snagging that next gig!

Join Design Meet-ups

Networking in the UX/UI design field can be a game changer. Attend local design meet-ups or workshops to connect with other designers and potential employers. These casual settings often lead to freelance or temporary job opportunities that are not advertised widely. Plus, it’s a great way to share ideas and get inspired!

Flexible Platforms for Temporary Roles

Use job platforms that focus on temporary roles, like Creative Circle or Similar. These sites often have listings specifically for short-term design projects, making it easier for you to find quick gigs. Make sure your profiles on these platforms are up to date and highlight your availability!

Slide into Direct Applications

When you see a company like Yorkshire Building Society Group is looking for a Hybrid Service Designer: End-to-End Customer Journeys, don’t just rely on job boards. Check out their careers page and apply directly! Companies often prefer candidates who show initiative and genuine interest in their work, plus you might find opportunities that haven't been widely advertised yet.

We think you need these skills to ace Hybrid Service Designer: End-to-End Customer Journeys in Leeds

Service Design
Human-Centred Design
Stakeholder Collaboration
UX Design
Workshop Facilitation
Journey Mapping
Blueprint Creation

Some tips for your application 🫡

Show off your portfolio:Since you're diving into UX/UI design, make sure your portfolio is front and centre. We want to see your design process, not just the final products. Share case studies that explain your thought process, the problems you solved, and how you approached user research!

Tailor your CV for the design world:In UX/UI design, your CV should reflect your creative side! Highlight relevant design skills, software you’re proficient in (like Sketch or Figma), and any user experience methodologies you’ve employed. Keep it sleek and visually appealing—after all, we’re in design!

Emphasise your adaptability:Because this is a temporary role with Yorkshire Building Society Group, we want to see that you can hit the ground running. In your cover letter, mention examples of how you’ve adapted to tight deadlines or changing project scopes in the past. Showcase that flexibility and eagerness to learn!

Highlight collaboration experience:UX/UI design is all about teamwork. When you’re applying, mention any experiences where you’ve worked closely with developers, product managers, or other designers. Let Yorkshire Building Society Group know how you can effectively communicate and collaborate to create fantastic user experiences.

How to prepare for a job interview at Yorkshire Building Society Group

Show Off Your Portfolio

When interviewing for a temporary UX/UI design role at Yorkshire Building Society Group, your portfolio is your best friend. Bring along a digital copy and be ready to discuss your design process, the challenges you faced in your past projects, and how you solved them. This is a great opportunity to showcase your adaptability and how quickly you can deliver results.

Know Your Tools Inside Out

In the world of UX/UI design, familiarity with tools like Sketch, Figma, or Adobe XD is crucial. Make sure you can comfortably talk about projects you’ve completed with these tools and any unique features you’ve leveraged. The interviewer might throw in some technical questions about these tools, so be prepared!

Understand the Company’s Design Voice

For a temporary gig at Yorkshire Building Society Group, it's key to understand their brand and design ethos. Dive into their past projects or any current designs they may have on their website. Showing that you’re aligned with their visual style and user experience approach will help you stand out during the interview.

Flexibility is Key

As it’s a temporary position, highlight your ability to adapt and learn quickly. Discuss previous experiences where you’ve had to pivot your design approach or work under tight deadlines. Employers like Yorkshire Building Society Group will appreciate someone who can hit the ground running and be a quick study.