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- Tasks: Lead the enhancement of our intermediary website and improve digital experiences.
- Company: Join YBS, a member-focused organisation that values inclusivity and personal growth.
- Benefits: Enjoy flexible working, 25 days holiday, bonuses, and health benefits.
- Why this job: Shape the future of digital platforms while making a real impact for customers.
- Qualifications: Experience in web optimisation and agile methodologies; passion for digital experiences is key.
- Other info: Hybrid role with a supportive team and opportunities for career development.
The predicted salary is between 36000 - 60000 £ per year.
Are you a Digital Product Owner looking for your next opportunity? This is a fantastic chance to help shape the future of our intermediary website and play a key role in our digital transformation journey. You’ll be joining a supportive, inclusive and experienced team of Digital Product Owners and UX specialists, all passionate about delivering outstanding digital experiences for our customers. This is a hybrid role with a mix of working from home and some onsite presence in our central Leeds office.
About the role
As Digital Product Owner, you’ll take the lead in enhancing our intermediary and customer website journeys. Your focus will be on delivering seamless, engaging digital experiences that align with both commercial objectives and regulatory requirements.
- Lead digital development priorities and engagement initiatives that enhance the online experience for intermediaries and customers.
- Own the performance and customer experience of the website by defining user stories, setting acceptance criteria, and managing backlog prioritisation to maximise value.
- Collaborate closely with stakeholders and digital teams, providing insights that help shape and prioritise delivery.
- Champion the voice of the customer, ensuring end-to-end journeys are intuitive, valuable, and future-ready.
- Contribute to the development of business cases for larger change initiatives within your area.
About you
You’re either an experienced Digital Product Owner or someone who’s already on the path and ready to take the next step. What matters most is your passion for creating exceptional digital experiences and your ability to bring people together to make them happen.
What will you bring to the role?
- Experience in web optimisation, particularly for intermediary audiences. Familiarity with mortgage products or working with brokers is a plus but not essential.
- A strong understanding of agile methodologies, user-centred design principles, and digital change delivery.
- A proven track record of improving customer experiences through digital channels.
- Excellent communication and stakeholder management skills, with the ability to influence and engage across teams.
If you’re excited by the idea of shaping the future of a key digital platform and making a real impact for our intermediary partners and customers, we’d love to hear from you.
About us
At YBS we don’t have shareholders, we have members. We care about people and that includes you. So here, you’ll be respected for who you are, you’ll be able to bring your whole self to work, and you’ll have everything you need to build a long and rewarding career.
Flexibility. We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We’re happy to talk flexible working and you can reach out to us anytime during the recruitment process to discuss this.
Development. We want you to feel challenged here. Whatever your ambitions, we’re committed to helping you develop your skills and move ahead in your career journey. From day one, we’ll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.
Inclusivity. We’re passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you’ll go the extra mile to help our members, you’ll fit right in and feel you belong here.
About our Benefits
- Holiday. You’ll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.
- Bonus. At YBS we work collaboratively and share in our success together, so when we reach our goals we’re all rewarded with an on target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%).
- Pension. We know how important it is to save towards the future, that’s why we’ll contribute up to 11% into your YBS pension.
- Healthcare. Health and wellbeing are an important part of life at YBS, when you join us you’ll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans.
- My Benefits. When you join YBS you’ll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts.
Ready to apply? If you’re excited about this role and want to be part of the YBS team, apply now to send us your application.
Want more information? If you have any questions about this role, please contact Mike Peel on careers@ybs.co.uk.
Digital Product Owner employer: Yorkshire Building Society Group
Contact Detail:
Yorkshire Building Society Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Product Owner
✨Tip Number 1
Familiarise yourself with the latest trends in digital product ownership and web optimisation. Understanding the specific needs of intermediary audiences will give you an edge when discussing your vision for enhancing the website.
✨Tip Number 2
Network with current Digital Product Owners or UX specialists, especially those who have experience in the mortgage sector. Engaging with professionals in the field can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with agile methodologies and user-centred design principles in detail. Be ready to share specific examples of how you've improved customer experiences through digital channels in previous roles.
✨Tip Number 4
Showcase your communication and stakeholder management skills during any interactions. Highlight instances where you've successfully influenced cross-functional teams to achieve a common goal, as this is crucial for the role.
We think you need these skills to ace Digital Product Owner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Digital Product Owner. Focus on your achievements in web optimisation and any familiarity with mortgage products or working with brokers, even if it's not essential.
Craft a Compelling Cover Letter: In your cover letter, express your passion for creating exceptional digital experiences. Mention specific examples of how you've improved customer experiences through digital channels and your understanding of agile methodologies.
Showcase Stakeholder Management Skills: Emphasise your excellent communication and stakeholder management skills in your application. Provide examples of how you've influenced and engaged with teams to achieve common goals.
Highlight Your Collaborative Spirit: Since the role involves collaboration with various stakeholders and digital teams, mention any past experiences where you successfully worked in a team environment to deliver projects. This will demonstrate your ability to champion the voice of the customer.
How to prepare for a job interview at Yorkshire Building Society Group
✨Understand the Role
Make sure you have a clear understanding of what a Digital Product Owner does, especially in the context of enhancing website journeys. Familiarise yourself with the key responsibilities mentioned in the job description, such as managing user stories and collaborating with stakeholders.
✨Showcase Your Experience
Prepare to discuss your previous experiences related to web optimisation and digital transformation. Highlight any specific projects where you improved customer experiences through digital channels, as this will demonstrate your capability for the role.
✨Emphasise Agile Methodologies
Since a strong understanding of agile methodologies is crucial for this position, be ready to talk about your experience with agile practices. Share examples of how you've applied these principles in past roles to deliver successful digital products.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could include inquiries about the team dynamics, the company's approach to digital transformation, or how they measure success in the role. It shows your interest and engagement.