At a Glance
- Tasks: Lead the delivery of digital experiences across web and mobile, driving agile practices.
- Company: Join Yorkshire Building Society, a member-focused organisation transforming digital banking.
- Benefits: Enjoy flexible working, 25 days holiday, bonuses, and health benefits.
- Other info: This is a hybrid role with a 6-month fixed term contract.
- Why this job: Shape the future of digital banking in a collaborative, inclusive environment.
- Qualifications: Proven experience in digital agile delivery and strong stakeholder management skills required.
The predicted salary is between 43200 - 72000 € per year.
Are you an experienced Delivery Manager looking for your next opportunity to make a difference? Here at Yorkshire Building Society (YBS), we’re on a mission to transform how we deliver technology and services to create leading digital experiences for our customers.
We’re looking for an experienced Delivery Manager Digital Channels with a strong customer mindset to lead this transformation through agile leadership, technical insight, and a passion for continuous improvement. This is more than just a job - it’s a unique opportunity to shape the future of digital banking for our members & customers.
Along with some fantastic benefits and a culture that’s focussed on our customers and colleagues, you will be a part of a collaborative and inclusive team. This is a hybrid role with remote working and some onsite presence in our central Leeds offices.
This is a 6-month fixed term contract.
About the role
As Delivery Manager Digital Channels, you will
Design and deliver seamless, digital experiences that meet user needs across web, mobile, and self-service channels.
Lead the front-end delivery across multiple agile squads, by champing agile delivery and use of best practice engineering frameworks
Collaborate across business and tech teams to align delivery with strategy and ensure a continuous flow of value
Build strong stakeholder relationships and foster open communication
Tackle complex challenges with a proactive, problem-solving mindset
Navigate and resolve conflicts to keep teams focused and productive
Drive planning and delivery across monthly and quarterly cycles
Resolve cross-team dependencies and remove delivery bottlenecks
Use data and metrics to inform decisions and promote continuous improvement
Communicate effectively with stakeholders to support forecasting and strategic planning
About you
You’ll already have a proven track record in a similar role and have a customer first mindset. You’ll have -
A strong background in Digital Agile Delivery and knowledge of product management
A calm, solutions-focused approach to overcoming obstacles and conflict
Strong collaboration and stakeholder management skills
Ability to interpret complex data and translate it into actionable plans
Ability to communicate clearly with both technical and non-technical audiences
Understanding of risk management and mitigation strategies
Ideally have experience in agile/ iterative delivery management
About us
At YBS we don’t have shareholders, we have members. We care about people and that includes you. So here, you’ll be respected for who you are, you’ll be able to bring your whole self to work, and you’ll have everything you need to build a long and rewarding career.
Flexibility. We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We’re happy to talk flexible working and you can reach out to us anytime during the recruitment process to discuss this.
Development. We want you to feel challenged here. Whatever your ambitions, we’re committed to helping you develop your skills and move ahead in your career journey. From day one, we’ll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.
Inclusivity. We’re passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you’ll go the extra mile to help our members, you’ll fit right in and feel you belong here.
About our Benefits
We offer lots of fantastic rewards that you can make the most of in and out of work, including:
Holiday. You’ll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.
Bonus. At YBS we work collaboratively and share in our success together, so when we reach our goals were all rewarded with an on target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%).
Pension. We know how important it is to save towards the future, that’s why we’ll contribute up 11% into your YBS pension.
Healthcare. Health and wellbeing are an important part of life at YBS, when you join us you’ll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans.
My Benefits. When you join YBS you’ll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts.
Ready to apply?
If you’re excited about this role and want to be part of the YBS team, apply now to send us your application.
Want more information?
If you have any questions about this role, please contact Mike Peel on careers@ybs.co.uk
#J-18808-LjbffrDigital Channels Delivery Manager in Leeds employer: Yorkshire Building Society Group
At Yorkshire Building Society, we pride ourselves on being an exceptional employer that values our members and colleagues alike. With a strong focus on inclusivity, flexibility, and personal development, we offer a supportive work culture where you can thrive in your career while enjoying a healthy work-life balance. Our central Leeds location provides a collaborative environment, enhanced by fantastic benefits such as generous holiday allowances, a competitive bonus scheme, and comprehensive health care options, making YBS a truly rewarding place to work.
Contact Detail:
Yorkshire Building Society Group Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Digital Channels Delivery Manager in Leeds
✨Tip Number 1
Familiarise yourself with agile methodologies and frameworks, as this role heavily emphasises agile delivery. Consider joining online forums or local meetups to discuss best practices and gain insights from other professionals in the field.
✨Tip Number 2
Build a strong understanding of digital channels and user experience design. Research current trends in digital banking and think about how you can apply this knowledge to enhance customer experiences at YBS.
✨Tip Number 3
Network with current or former employees of Yorkshire Building Society. They can provide valuable insights into the company culture and expectations for the Delivery Manager role, which can help you tailor your approach during interviews.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully managed stakeholder relationships and resolved conflicts in previous roles. This will demonstrate your capability to foster collaboration and maintain productivity within teams.
We think you need these skills to ace Digital Channels Delivery Manager in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in digital agile delivery and product management. Use specific examples that demonstrate your customer-first mindset and problem-solving skills.
Craft a Compelling Cover Letter:In your cover letter, express your passion for transforming digital experiences. Mention how your background aligns with the role's requirements and how you can contribute to YBS's mission.
Showcase Stakeholder Management Skills:Provide examples of how you've built strong relationships with stakeholders in previous roles. Highlight your communication skills and ability to navigate conflicts effectively.
Use Data-Driven Examples:When discussing your past experiences, include metrics or data that showcase your impact on project outcomes. This will demonstrate your ability to use data to inform decisions and drive continuous improvement.
How to prepare for a job interview at Yorkshire Building Society Group
✨Showcase Your Agile Experience
Make sure to highlight your experience with agile methodologies during the interview. Discuss specific projects where you led agile teams, focusing on how you facilitated collaboration and delivered value.
✨Demonstrate Customer-Centric Thinking
Since the role emphasises a customer-first mindset, prepare examples of how you've previously prioritised user needs in your projects. Be ready to discuss how you gather feedback and implement changes based on customer insights.
✨Prepare for Stakeholder Management Questions
Expect questions about your approach to managing stakeholders. Think of instances where you successfully built relationships and communicated effectively with both technical and non-technical audiences.
✨Use Data to Support Your Decisions
Be prepared to talk about how you use data and metrics to inform your decisions. Share examples of how you've analysed complex data to drive improvements and resolve delivery bottlenecks in past roles.
