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- Tasks: Connect with members and assist them in achieving their financial goals.
- Company: Leading financial services organisation in Edinburgh with a focus on inclusivity.
- Benefits: Generous holiday policy, bonus structure, health care plans, and personal development opportunities.
- Why this job: Build meaningful relationships without the pressure of sales targets in a dynamic environment.
- Qualifications: Eagerness to learn and thrive in diverse settings.
- Other info: Growth-oriented role with a commitment to personal development.
The predicted salary is between 28800 - 43200 £ per year.
A leading financial services organisation in Edinburgh seeks a Customer Service Advisor to connect with members, assisting them with their financial goals. This role focuses on building meaningful relationships without the pressure of sales targets.
Candidates should thrive in dynamic environments, value diversity, and be eager to learn.
The company offers a range of benefits, including a generous holiday policy, bonus structure, and health care plans, as well as a commitment to personal development and inclusivity.
Customer Service Advisor — Flexible & Growth‑Oriented employer: Yorkshire Building Society Group
Contact Detail:
Yorkshire Building Society Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor — Flexible & Growth‑Oriented
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and help you stand out when you apply through our website.
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you'd handle different situations, as this role is all about building relationships and helping others with their financial goals.
✨Tip Number 3
Show your eagerness to learn! During interviews, highlight any past experiences where you adapted quickly or took on new challenges. This will resonate well with the company's focus on personal development.
✨Tip Number 4
Be yourself! The company values diversity and inclusivity, so don’t be afraid to let your personality shine through. Authenticity can make a huge difference in connecting with your interviewers.
We think you need these skills to ace Customer Service Advisor — Flexible & Growth‑Oriented
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Service Advisor role. Highlight your experience in building relationships and helping others achieve their goals, as this is key for us at StudySmarter.
Show Your Personality: We want to see the real you! Don’t be afraid to let your personality shine through in your application. Share your passion for customer service and how you thrive in dynamic environments.
Highlight Your Learning Mindset: Since we value eagerness to learn, mention any relevant training or personal development experiences. This shows us that you're ready to grow with our team and embrace new challenges.
Apply Through Our Website: For a smooth application process, make sure to apply directly through our website. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Yorkshire Building Society Group
✨Know the Company Inside Out
Before your interview, take some time to research the financial services organisation. Understand their values, mission, and the specific services they offer. This will help you connect your answers to their goals and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Customer Service Advisor, building relationships is key. Prepare examples from your past experiences where you've successfully connected with customers or resolved conflicts. Highlight your ability to thrive in dynamic environments and how you value diversity in your interactions.
✨Emphasise Your Eagerness to Learn
This role is all about personal development, so be ready to discuss how you approach learning new skills. Share instances where you've taken the initiative to improve yourself or adapt to new challenges. This will demonstrate your growth-oriented mindset, which aligns perfectly with what they're looking for.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, opportunities for personal development, or how they support inclusivity. This shows that you're not just interested in the job, but also in how you can contribute to and grow within the organisation.
