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- Tasks: Enhance customer experience by building meaningful relationships and communicating confidently.
- Company: Leading financial services organisation in Chatham with a focus on customer satisfaction.
- Benefits: Flexible working options, 25 days holiday, and an 11% pension contribution.
- Why this job: Join a growth-oriented team and make a real difference in customer service.
- Qualifications: Strong interpersonal skills and a positive attitude towards learning.
- Other info: Great opportunity for personal and professional development.
The predicted salary is between 30000 - 42000 £ per year.
A leading financial services organization in Chatham is looking for a Customer Service Advisor to enhance customer experience by building meaningful relationships. This role involves communicating confidently across channels, focusing on members' needs without sales pressure.
Ideal candidates should possess strong interpersonal skills and a positive attitude towards learning.
Flexible working options and excellent benefits, including 25 days of holiday and an 11% pension contribution, are available.
Customer Service Advisor - Flexible & Growth‑Oriented in Chatham employer: Yorkshire Building Society Group
Contact Detail:
Yorkshire Building Society Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Flexible & Growth‑Oriented in Chatham
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you'd handle different situations and be ready to share your thoughts confidently.
✨Tip Number 3
Show off your personality! During interviews, let your positive attitude shine through. Employers love candidates who are not just skilled but also bring good vibes to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to grow with us.
We think you need these skills to ace Customer Service Advisor - Flexible & Growth‑Oriented in Chatham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our values.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. We’re looking for strong interpersonal skills, so share examples that showcase your ability to build meaningful relationships with customers.
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use straightforward language and structure your thoughts logically to make it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Yorkshire Building Society Group
✨Know the Company Inside Out
Before your interview, take some time to research the financial services organisation. Understand their values, mission, and the specific services they offer. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Interpersonal Skills
As a Customer Service Advisor, strong interpersonal skills are key. Prepare examples from your past experiences where you've successfully built relationships or resolved conflicts. This will demonstrate your ability to connect with customers and enhance their experience.
✨Emphasise Your Positive Attitude Towards Learning
The role requires a growth-oriented mindset. Be ready to discuss how you've embraced learning opportunities in the past. Share instances where you've adapted to new challenges or sought feedback to improve your skills, showing that you're eager to grow within the company.
✨Practice Confident Communication
Since the role involves communicating across various channels, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family, focusing on maintaining a positive tone and engaging manner, which is crucial for building meaningful relationships with customers.
