At a Glance
- Tasks: Deliver business value through the ServiceNow platform and engage with stakeholders.
- Company: Join YBS, a member-focused organisation that values inclusivity and personal growth.
- Benefits: Enjoy 25 days holiday, healthcare benefits, and a generous pension contribution.
- Other info: Flexible working options to help you balance work, studies, and hobbies.
- Why this job: Shape solutions that improve user experiences and drive real business outcomes.
- Qualifications: ServiceNow Certified System Administrator with strong development and stakeholder engagement skills.
The predicted salary is between 63000 - 77000 £ per year.
As a ServiceNow Developer, you'll be responsible for delivering business value through the effective use of the ServiceNow platform. Working directly with stakeholders, customers and product owners, you'll take ownership of initiatives from requirements gathering and solution design through to development, testing and delivery. You'll combine strong technical capability with a product mindset, helping identify opportunities to improve colleague experiences, streamline processes and maximise the value YBS receives from its ServiceNow investment.
You will:
- Engage directly with business stakeholders to understand requirements, pain points and desired outcomes
- Analyse and challenge requirements, translating them into well-designed, scalable ServiceNow solutions
- Lead development activities from solution design through to build, testing and deployment
- Identify opportunities to improve processes, automate activities and increase platform adoption across YBS
- Work closely with Product Owners and platform colleagues to ensure developments align with strategic priorities and the ServiceNow roadmap
- Deliver integrations and automation capabilities that improve efficiency and user experience
- Support ServiceNow upgrades, ensuring solutions remain supportable, secure and aligned to platform best practices
- Create and maintain high-quality technical documentation, solution designs and operational guidance
- Monitor solution performance and proactively identify opportunities for enhancement and continual improvement
- Share successes, outcomes and lessons learned with colleagues and stakeholders to promote the value delivered through ServiceNow
About you
You'll be an experienced ServiceNow professional who combines strong technical development skills with excellent stakeholder engagement and problem-solving abilities. You're comfortable working directly with customers, understanding their needs and turning ideas into practical solutions that deliver measurable business value. With a minimum ServiceNow Certified System Administrator (CSA) certification, you'll have:
- Hands-on experience across multiple ServiceNow modules beyond ITSM, such as Strategic Portfolio Management (SPM), HR Service Delivery (HRSD), IT Asset Management (ITAM), Governance, Risk and Compliance (GRC), or similar enterprise workflow solutions.
- Experience delivering end-to-end ServiceNow solutions, from requirements gathering and solution design through to development, testing and deployment
- Strong ServiceNow platform knowledge including data models, workflows, integrations and development best practices
- Experience configuring and developing ServiceNow using Flows, Workflows, Business Rules, Script Includes, UI Policies, Client Scripts, Catalogues, Record Producers and custom applications
- Good development experience using JavaScript, JSON, REST APIs, HTML, CSS and integration technologies
- Experience engaging directly with stakeholders and customers to understand requirements and shape solutions
- A strong track record of delivering tangible business outcomes and driving value through platform improvements
- Experience identifying and implementing continual service improvement opportunities
- Strong analytical and problem-solving skills, with the ability to balance technical and business considerations
- Excellent communication skills, able to explain technical concepts to both technical and non-technical audiences
- A proactive mindset with a passion for improving user experiences and maximising the value of the ServiceNow platform
- Ideally, additional certifications such as Certified Application Developer (CAD) or Certified Implementation Specialist (CIS)
We're looking for more than a developer. We want somebody who can understand business challenges, shape solutions, influence stakeholders and demonstrate the outcomes and value delivered through the ServiceNow platform.
About us
At YBS we don’t have shareholders, we have members. We care about people and that includes you. So here, you’ll be respected for who you are, you’ll be able to bring your whole self to work, and you’ll have everything you need to build a long and rewarding career.
Flexibility. We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We’re happy to talk flexible working and you can reach out to us anytime to discuss this during the recruitment process.
Development. We want you to feel challenged here. Whatever your ambitions, we’re committed to helping you develop your skills and move ahead in your career journey. From day one, we’ll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.
Inclusivity. We’re passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you’ll go the extra mile to help our members, you’ll fit right in and feel you belong here.
About our Benefits
We offer lots of fantastic rewards that you can make the most of in and out of work, including:
- Holiday. You’ll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.
- Bonus. At YBS we work collaboratively and share in our success together, so when we reach our goals we're all rewarded with an on target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%).
- Pension. We know how important it is to save towards the future, that’s why we’ll contribute up to 11% into your YBS pension.
- Healthcare. Health and wellbeing are an important part of life at YBS, when you join us you’ll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans.
- My Benefits. When you join YBS you’ll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts.
Want more information? If you have any questions about this role, please contact careers@ybs.co.uk
ServiceNow Engineer in Bradford employer: Yorkshire Building Society Group
Yorkshire Building Society Group is an exceptional employer, offering a dynamic work culture that values collaboration and innovation in Leeds. Employees benefit from a competitive package, flexible working arrangements, and ample opportunities for professional growth, making it an ideal place for those looking to make a meaningful impact through data-driven insights.
Contact Details:
Yorkshire Building Society Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Engineer in Bradford
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We think you need these skills to ace ServiceNow Engineer in Bradford
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Yorkshire Building Society Group.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Yorkshire Building Society Group and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
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How to prepare for a job interview at Yorkshire Building Society Group
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Yorkshire Building Society Group uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
