At a Glance
- Tasks: Support customers with empathy through phone, admin, and online channels.
- Company: Yorkshire Building Society Group, known for its caring environment.
- Benefits: Hybrid work model, full training provided, and supportive team culture.
- Other info: Opportunity to grow in a meaningful role while helping vulnerable customers.
- Why this job: Make a real difference in people's lives during challenging times.
- Qualifications: Strong communication skills and a compassionate approach to customer service.
The predicted salary is between 31500 - 38500 £ per year.
Yorkshire Building Society Group is hiring a Customer Service Representative to support bereavement and Power of Attorney (POA) cases.
You’ll work in a caring environment, delivering help to savings and mortgage customers with empathy across phone, admin, and online channels.
Full training in office, then hybrid work once competent.
The role emphasises compassionate handling of vulnerable customers, clear communication, and accurate administration to ensure right outcomes.
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Empathetic Customer Support Specialist (Hybrid) in Bradford employer: Yorkshire Building Society Group
Yorkshire Building Society Group is an exceptional employer, offering a dynamic work culture that values collaboration and innovation in Leeds. Employees benefit from a competitive package, flexible working arrangements, and ample opportunities for professional growth, making it an ideal place for those looking to make a meaningful impact through data-driven insights.
Contact Details:
Yorkshire Building Society Group Recruitment Team
