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- Tasks: Lead the implementation of a new fundraising CRM, ensuring timely and budget-friendly delivery.
- Company: Join a high-profile regional charity making a significant impact in the community.
- Benefits: Enjoy a collaborative work environment with opportunities for professional growth and development.
- Why this job: Be part of a meaningful project that enhances fundraising efforts and supports charitable initiatives.
- Qualifications: Experience in CRM database implementation, project management, and strong communication skills required.
- Other info: Ideal for those passionate about making a difference in the non-profit sector.
The predicted salary is between 36000 - 60000 £ per year.
This is an exciting new role to support the Charity as we migrate to a new fundraising CRM system (database). The successful candidate will manage this project to ensure we make the most of this important investment, bring the project in on budget and on time, provide technical expertise, and be the point of contact with our charity team, the vendor and implementation partner as we navigate to a go-live point.
This role will be responsible for the planning, preparation and deployment of YAA’s new fundraising CRM and its associated business processes. You will work collaboratively with YAA’s internal project stakeholders, an implementing partner, the system vendor and play a key role in establishing an agile approach to project delivery.
What You’ll Do
- Project Management accountability for the YAA CRM Project, ensuring successful, on-time and on-budget delivery.
- Establish and manage a realistic and committed plan for the project, taking into consideration business deadlines, dependencies, resources, and costs, monitoring work plan activities and support team members in delivering their project elements.
- Work successfully with the implementation partner, vendors and any 3rd party systems to deliver the CRM solution to a go-live point and then project sign-off.
- Vendor management, including the critical assessment of their proposed timelines, agreeing work sprints, and escalate issues where appropriate.
- Provide regular status reports on plan, finances, resources, risks and issues to the Project Sponsors.
- Proactively identify and manage project risks and issues, driving actions to mitigate or resolve.
- Cleanse data ahead of migration in line with agreed data principles.
- Write text scripts, oversee user testing, and work with the vendor/implementation partners to fix issues.
- Oversee any customisation requirements for the new system.
- Scope out new processes and workflows.
- Roll out a training programme to Super Users.
What We’re Looking For
Essential:
- Previous experience of delivering a fundraising CRM database implementation project, including data cleansing and migrations, ideally in a third sector environment.
- Extensive track record of successfully managing projects and programmes with accountability for both technology configuration and deployment, integration, business process, change and infrastructure activities.
- Proven ability to deliver projects on time/on budget, using project management processes and tools including risk management, benefits management, financial management and quality assurance.
- Ability to resolve issues swiftly and decisively whilst safeguarding standards and procedures.
- Strong team leadership with the ability to motivate and mobilise individuals outside their reporting line.
- Strong business requirements collection and scoping, and process/workflow analysis.
- Excellent communication skills (written & oral English), including the ability to communicate and present to all levels of the organisation.
- Able to demonstrate instances of initiatives that have delivered organisational benefits.
- Advanced analytical and problem-solving skills, with a high attention to detail.
- Ability to effectively prioritise work and agree and communicate priorities within the team.
- Demonstrates a strong work ethic and is able to take the initiative and ownership to deliver value to the Charity.
Desirable:
- Project delivery experience relating to charity-specific CRMs.
- Non-profit sector knowledge/experience.
- Proven experience of using and leading change management activities including stakeholder management and engagement.
Database Implementation Project Manager employer: Yorkshire Air Ambulance
Contact Detail:
Yorkshire Air Ambulance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Database Implementation Project Manager
✨Tip Number 1
Familiarise yourself with the specific CRM systems commonly used in the charity sector. Understanding their functionalities and how they can be tailored to meet fundraising needs will give you an edge during discussions with the hiring team.
✨Tip Number 2
Network with professionals who have experience in implementing CRM systems within charities. Engaging with them can provide insights into best practices and potential challenges, which you can reference in your conversations with us.
✨Tip Number 3
Prepare to discuss your previous project management experiences in detail, particularly those involving data cleansing and migration. Be ready to share specific examples of how you overcame challenges and delivered projects on time and within budget.
✨Tip Number 4
Showcase your leadership skills by preparing examples of how you've motivated teams in past projects. Highlighting your ability to lead cross-functional teams will demonstrate your fit for this role and our collaborative work environment.
We think you need these skills to ace Database Implementation Project Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience with fundraising CRM database implementation projects. Emphasise your project management skills, especially in the context of technology configuration and deployment.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the charity's mission. Clearly outline how your skills and experiences align with the job requirements, particularly your ability to manage projects on time and within budget.
Showcase Relevant Experience: Provide specific examples of past projects where you successfully managed CRM implementations, data cleansing, and migrations. Highlight any experience in the non-profit sector or with charity-specific CRMs, as this will strengthen your application.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that your communication is clear and professional, reflecting the excellent communication skills required for the role.
How to prepare for a job interview at Yorkshire Air Ambulance
✨Showcase Your Project Management Skills
Be prepared to discuss your previous experience in managing CRM implementation projects. Highlight specific examples where you successfully delivered projects on time and within budget, focusing on your use of project management tools and techniques.
✨Demonstrate Technical Expertise
Since the role requires technical expertise, be ready to explain your understanding of data cleansing and migration processes. Discuss any relevant technical skills or tools you've used in past projects that would be beneficial for this role.
✨Communicate Effectively
Excellent communication skills are essential for this position. Practice articulating your thoughts clearly and concisely, especially when discussing complex topics like project risks and vendor management. Tailor your communication style to suit different audiences.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think of examples where you had to resolve issues swiftly while maintaining project standards, and be ready to share how you approached these challenges.