At a Glance
- Tasks: Coordinate weddings and events, ensuring unforgettable experiences for clients.
- Company: Join the award-winning Pavilions of Harrogate, set in stunning Yorkshire countryside.
- Benefits: Competitive salary, supportive team environment, and opportunities for personal growth.
- Other info: Dynamic role with flexible hours, including evenings and weekends.
- Why this job: Be at the heart of exciting events and create lasting memories for clients.
- Qualifications: Strong communication skills, organisational abilities, and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
About Us
At Pavilions of Harrogate, every day brings something different. Set within 250 acres of the Great Yorkshire Showground, this award-winning venue hosts weddings, celebrations, conferences and special events in a beautiful and versatile setting. Alongside our sister venue, the Great Yorkshire Events Centre, we deliver amazing large-scale events with an experienced team, flexible spaces and a genuine passion for making each event special.
Purpose of the role
We’re looking for a Wedding and Events Sales Coordinator to join our energetic Sales Team. This is a brilliant opportunity for someone who is organised, confident with people and excited by the buzz of a busy events environment. You will be at the heart of the customer journey, from first enquiry and show-round to proposal, event details and to the handover to our events managers, helping clients create events and experiences to remember.
- Work across our two exciting and well-known venues with a focus on increasing revenue at Pavilions of Harrogate.
- Be part of a friendly, supportive and passionate team.
- Help deliver weddings, celebrations, live events and more.
- Build strong relationships with clients and provide an excellent customer experience at every stage.
- Respond to enquiries promptly, accurately and professionally.
- Create tailored proposals with strong attention to detail.
- Prepare accurate, up-to-date function sheets and supporting documentation.
- Upsell confidently to enhance each event and increase value.
- Use energy, creativity and commercial awareness to attract new business and maximise opportunities.
Key Responsibilities
- Arrange and deliver engaging client viewings and venue tours.
- Promote the venues at exhibitions, networking, awards and other industry events.
- Confidently present to clients and agents, showcasing what makes our venues special.
- Build and maintain strong relationships with clients, agents and internal stakeholders, to retain repeat business.
- Ensure all information is communicated to other departments, including operations and catering team.
- Use the event diary and CRM proactively to manage leads, bookings and follow-up on sales activity.
- Coordinate client requirements and requests efficiently.
- Contribute to the delivery of the sales plan to increase bookings and revenue.
- Ensure invoices, orders and other documentation are accurate and produced on time.
- Keep all client records up to date and complete.
- Confidently make proactive and reactive sales calls.
What We’re Looking For
- Excellent verbal and written communication skills.
- Strong organisational skills with the ability to manage competing priorities.
- Excellent attention to detail and a high standard of accuracy.
- A warm, approachable, friendly and professional manner.
- Confidence using Microsoft Office and sales or CRM systems.
- A proactive, positive 'can do' attitude and willingness to learn.
- The ability to stay focused and calm in a fast-paced environment.
- A team-oriented approach with a passion for creating brilliant customer experiences.
- Previous experience in venue, hospitality, hotel sales or events is desirable.
General Responsibilities
The Society is committed to achieving a high standard of Health and Safety in all its activities and the post holder will be expected to contribute to maintaining standards to ensure compliance with all appropriate legislation. To recognise the importance of fairness and equality in the workplace, to treat everyone with dignity and respect. To be an ambassador of the Society values.
Location: Pavilions of Harrogate / Great Yorkshire Event Centre
Department: Events Team
Working Pattern: 37.5 hours per week, 5 days of 7 (some evenings/ weekends)
Reporting to: Sales Manager
Wedding and Events Sales Coordinator in Harrogate employer: Yorkshire Agricultural Society
At Pavilions of Harrogate, we pride ourselves on fostering a vibrant and supportive work culture where every team member plays a crucial role in creating unforgettable events. Located within the stunning Great Yorkshire Showground, our employees enjoy a dynamic environment that encourages creativity and collaboration, alongside opportunities for professional growth and development. Join us to be part of a passionate team dedicated to delivering exceptional customer experiences in a beautiful setting.
Contact Details:
Yorkshire Agricultural Society Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Wedding and Events Sales Coordinator in Harrogate
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We think you need these skills to ace Wedding and Events Sales Coordinator in Harrogate
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Yorkshire Agricultural Society and how your skills can contribute to our team's success. We're after that genuine connection!
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How to prepare for a job interview at Yorkshire Agricultural Society
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
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Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
