At a Glance
- Tasks: Assist in daily operations at Fodder Kitchen and Takeaway, delivering top-notch customer service.
- Company: Fodder is an award-winning farm shop and cafe showcasing Yorkshire's finest food and drink.
- Benefits: Enjoy 34 days holiday, staff discounts, free parking, and no evening shifts!
- Other info: Part-time role with flexible hours, perfect for students looking to gain experience.
- Why this job: Join a passionate team, develop your skills, and contribute to local food sustainability.
- Qualifications: Good communication skills and a positive attitude are essential; training provided for barista standards.
Cafe Assistant
Hospitality
Front of House
Harrogate, UK
Overview
Application
Cafe Assistant
Job Title:Cafe Assistant
Location:Fodder at Great Yorkshire Showground, Harrogate
Department:Fodder Kitchen
Working Pattern:6 hour or 12 hours per week, working 1/2 days out of 7 operational days of the week. Including weekends.
Reporting to:Catering Manager
The Role
To delight our customers and deliver exceptional customer service. The ideal candidate will have the passion, energy and desire to develop themselves in this role. Assisting in the daily operations of the Fodder Kitchen (cafe) and Fodder Takeaway. Delivering first class Yorkshire service, whilst being efficient and hitting upselling targets.
What we can offer you
- 20% discount in our onsite award-winning Farm shop Fodder
- 50% discount at Harrogate Sports and Fitness centre
- 2 x staff social events
- Access to an Employee Assistance Programme and a GP helpline
- Non-Contributory life assurance of 4x annual salary
- Complimentary Great Yorkshire Show tickets after qualifying period
- Free Parking
- Work life balance
- Closed Easter Sunday, Christmas Day, Boxing Day and New Years Day
Key Responsibilities
- Greet all customers with a smile and warm manner.
- Be able to take customers orders in a quick and pleasant manner, while upselling the products needed.
- Work in an efficient manner.
- Serve food & drink in a prompt and friendly manner.
- Take bill payments.
- Follow all Food & Health and Safety regulations for Fodder and adhere to all Food safety Hygiene standards.
- Follow the Fodder HACCP plan and play a major part in maintaining 5 stars for food hygiene standards.
- To recognise the importance of fairness and equality in the workplace, to treat everyone with dignity & respect.
- To be an ambassador of the Society values.
Experience & Qualifications
- Good level of written and verbal skills.
- Previous front of house experience beneficial.
If you’re passionate about exceptional customer service, and showcasing the very best of Yorkshire produce, this could be the perfect role for you.
Our Proud Values
Professional – we act with integrity, we are reliable, consistent, and honest. We deliver on our promises; we are accountable.
Respectful – we are kind, courteous and considerate; we are mindful of others. We are happy, friendly and create a productive, fun, working environment.
Open-minded – we are receptive to new ideas and innovative ways of working together. We listen to and respect the opinions and perspectives of others.
United – we work together, as a united team. We communicate, collaborate, and share knowledge in pursuit of our common goals.
Dedicated – we are focused, loyal and ready to help each other. We are committed to going the extra-mile to deliver a first-class service to everyone we work with.
Fodder is accredited with Best Companies as a Top 75 Mid sized Employer in the UK, Top 20 UK Best Charitable Employer in the UK, and top 45 Best Regional Employer in Yorkshire & Humber.
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Cafe Assistant in Harrogate employer: Yorkshire Agricultural Society
Fodder is an exceptional employer, offering a vibrant work culture that celebrates local produce and community spirit in the heart of Yorkshire. Employees benefit from a supportive environment that prioritises personal growth and development, alongside the opportunity to contribute to meaningful charitable initiatives. With a focus on quality service and teamwork, Fodder provides a rewarding experience for those passionate about food and customer care.
Contact Details:
Yorkshire Agricultural Society Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Assistant in Harrogate
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Yorkshire Agricultural Society. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Yorkshire Agricultural Society
Don't be shy about reaching out to Yorkshire Agricultural Society directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Cafe Assistant in Harrogate
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Yorkshire Agricultural Society and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Yorkshire Agricultural Society
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
