At a Glance
- Tasks: Lead a team to create exceptional customer experiences with our delicious chocolate drinks.
- Company: Join Knoops, where we celebrate individuality and curiosity in a vibrant atmosphere.
- Benefits: Opportunities for growth, supportive environment, and a chance to make a real impact.
- Other info: Dynamic role in a fast-paced environment with a focus on teamwork and personal development.
- Why this job: Be a key player in shaping team culture and creating joyful moments for customers.
- Qualifications: Experience in leadership, customer service, and a passion for hospitality.
The predicted salary is between 24300 - 29700 £ per year.
At Knoops, we're on a mission to create joyful rituals of exploration through expertly crafted chocolate drinks. Every cup is personal, every customer experience matters, and every team member plays a part in bringing the magic of Knoopology to life.
Our values shape everything we do:
- We Are Tastemakers - We lead with passion, take pride in our craft, and create memorable experiences with every visit.
- We Celebrate Rituals - We turn everyday moments into something special, creating spaces where customers love to return.
- We Champion Exploration - We're curious, ambitious and always looking for new ways to learn, improve and grow.
- We Stay Tuned In - We listen, connect and create a sense of belonging for our customers and our teams.
What We're Looking For
We're looking for a leader who:
- Inspires and motivates others through positivity and leading by example.
- Loves creating exceptional customer experiences.
- Has experience supporting and developing high-performing teams.
- Thrives in a fast-paced environment and stays calm under pressure.
- Takes pride in maintaining high operational standards.
- Brings energy, curiosity and a genuine passion for hospitality.
- Creates an inclusive environment where everyone feels welcome and supported.
Most importantly, you'll be someone who helps others grow, champions teamwork, and brings the Knoops experience to life every day.
At Knoops, anyone can Knoops. We're building Chocolate Bars where individuality is celebrated, curiosity is encouraged, and people feel they truly belong. As a Team Leader, you'll play a key role in shaping team culture, supporting your fellow Knoopologists and creating memorable moments for every customer who walks through our doors.
Whether you're looking to take the next step in your leadership journey or continue developing your hospitality career, we'll support you with opportunities to learn, grow and thrive. If you're ready to lead with energy, champion exploration and help create joyful experiences through the power of drinking chocolate, we'd love to hear from you.
Let's Knoops - Help us create joyful rituals of exploration, one cup at a time.
Knoopologist (team leader) in Yorkshire employer: York
York in Greater London is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. As an Assistant Manager, you will not only lead a dedicated team but also benefit from fantastic perks such as career progression opportunities and brand discounts, all while contributing to our proud tradition of great British hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Knoopologist (team leader) in Yorkshire
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at York and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Knoopologist (team leader) in Yorkshire
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at York that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at York.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at York get a sense of who you are beyond your experience!
How to prepare for a job interview at York
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at York and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
