At a Glance
- Tasks: Lead a team to deliver exceptional guest experiences and achieve business targets.
- Company: Join Nicholson's pubs, a friendly and established brand with nearly 150 years of hospitality.
- Benefits: Flexible shifts, 33% discount on food and drink, and access to financial tools.
- Why this job: Be part of a vibrant team and create memorable moments for guests.
- Qualifications: Management experience and a passion for hospitality.
- Other info: Enjoy team socials, 25 days holiday, and opportunities for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you.
As Part Time Duty Manager at the York, you'll work alongside the General Manager to lead your team to success. You'll oversee all areas of the business, making sure to provide guests with an experience that keeps them coming back for more.
Join us at Nicholson's pubs, we're a friendly bunch. We've been running pubs for nearly 150 years, so know a thing or two about great food, drink and classic British hospitality. If you have as much character as our pubs, we want to hear from you.
WHAT'S IN IT FOR ME?
- Flexible shifts - to fit around the other important things in life.
- A massive 33% discount across all our brands. Whether it's date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we've got you covered.
- 20% discount across all of our brands for up to 5 friends and family.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Discounts on gym memberships.
- Team Socials – work hard, play hard.
- On top of this, we offer a pension; 25 days paid holiday; high-street shopping discounts; and we even give you free shares.
- There's also a free employee helpline - to support you with whatever life throws at you.
WHAT WILL I BE DOING?
As Duty Manager you'll…
- Use your management experience to be an assistant to the General Manager in the day to day running of the business.
- Train and inspire your team to deliver food, drink, and service to be proud of.
- Be the role model and guide development within your team.
- Ensure our guests are cared for, being the host to life's memorable moments.
- Strive towards and achieve business targets.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Duty Manager in Stoke-on-Trent employer: York
Contact Detail:
York Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Stoke-on-Trent
✨Tip Number 1
Get to know the company culture! Before you apply, check out Nicholson's pubs online and on social media. Understanding their vibe will help you connect with them during the application process.
✨Tip Number 2
Be yourself! When filling out the application form, let your personality shine through. They’re looking for someone with character, so don’t be afraid to show what makes you unique.
✨Tip Number 3
Prepare for a chat! If you get called in for an interview, think about how your past experiences can relate to the role of Duty Manager. Have some examples ready that showcase your management skills and team spirit.
✨Tip Number 4
Apply through our website! It’s quick and easy, and you won’t need a CV. Just fill out the form and you’ll be one step closer to joining the friendly team at Nicholson's.
We think you need these skills to ace Duty Manager in Stoke-on-Trent
Some tips for your application 🫡
Keep it Simple: No need to overthink it! Our application form is designed to be quick and easy, so just answer the questions honestly and clearly. We want to get to know the real you!
Show Your Personality: We love character at Nicholson's pubs! Don’t be afraid to let your personality shine through in your answers. Share what makes you unique and how you can contribute to our friendly team.
Highlight Relevant Experience: Even though you don’t need a CV, make sure to mention any relevant experience you have in hospitality or management. It helps us see how you can fit into the Duty Manager role and lead our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s super straightforward and ensures your application gets to us quickly. Plus, you’ll be one step closer to joining our amazing team!
How to prepare for a job interview at York
✨Know the Company
Before your interview, take some time to research Nicholson's pubs. Understand their history, values, and what makes them unique in the hospitality industry. This will not only impress your interviewers but also help you align your answers with their ethos.
✨Showcase Your Management Skills
As a Duty Manager, you'll need to demonstrate your management experience. Prepare specific examples of how you've successfully led a team, resolved conflicts, or improved service quality in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Guest Experience
Since the role focuses on providing memorable experiences for guests, be ready to discuss how you would ensure customer satisfaction. Share any past experiences where you went above and beyond for customers, and how you plan to create a welcoming atmosphere at Nicholson's.
✨Be Yourself
Nicholson's values authenticity and character, so don’t be afraid to let your personality shine through during the interview. Share your passion for hospitality and how you connect with both guests and team members. Remember, they want to see the real you!