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- Tasks: Lead a team to deliver exceptional guest experiences and achieve business targets.
- Company: Join Nicholson's pubs, a friendly and established brand with nearly 150 years of hospitality experience.
- Benefits: Flexible shifts, 33% discount on food and drink, financial toolkit, and team socials.
- Other info: Enjoy 25 days paid holiday, high-street discounts, and free shares.
- Why this job: Be part of a vibrant team and create memorable moments for guests.
- Qualifications: Management experience and a passion for hospitality.
The predicted salary is between 24000 - 36000 £ per year.
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you.
As Part Time Duty Manager at the York, you'll work alongside the General Manager to lead your team to success. You'll oversee all areas of the business, making sure to provide guests with an experience that keeps them coming back for more.
Join us at Nicholson's pubs, we're a friendly bunch. We've been running pubs for nearly 150 years, so know a thing or two about great food, drink and classic British hospitality. If you have as much character as our pubs, we want to hear from you.
WHAT'S IN IT FOR ME?
- Flexible shifts - to fit around the other important things in life.
- A massive 33% discount across all our brands. Whether it's date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we've got you covered.
- 20% discount across all of our brands for up to 5 friends and family.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Discounts on gym memberships.
- Team Socials – work hard, play hard.
- On top of this, we offer a pension; 25 days paid holiday; high-street shopping discounts; and we even give you free shares.
- There's also a free employee helpline - to support you with whatever life throws at you.
WHAT WILL I BE DOING?
As Duty Manager you'll…
- Use your management experience to be an assistant to the General Manager in the day to day running of the business.
- Train and inspire your team to deliver food, drink, and service to be proud of.
- Be the role model and guide development within your team.
- Ensure our guests are cared for, being the host to life's memorable moments.
- Strive towards and achieve business targets.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Duty Manager in London employer: York
Contact Detail:
York Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Nicholson's pubs online and on social media. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Duty Manager, you'll be leading a team and interacting with guests. Think of examples from your past experiences where you've successfully managed a team or resolved a customer issue, and be ready to share those stories.
✨Tip Number 3
Be yourself during the interview! Nicholson's is looking for character, so let your personality shine through. Share your passion for hospitality and how you can contribute to creating memorable moments for guests.
✨Tip Number 4
Apply through our website! It’s quick and easy, and you won’t need a CV. Just fill out the form, and we’ll get to know you better. Plus, it shows you're keen to join the team at Nicholson's!
We think you need these skills to ace Duty Manager in London
Some tips for your application 🫡
Keep it Simple: No need to overthink it! Our application form is designed to be quick and easy, so just be yourself and answer the questions honestly. We want to get to know the real you!
Show Your Character: We love personality! Make sure to let your character shine through in your answers. If you’ve got the same vibe as our pubs, we’re all ears!
Highlight Relevant Experience: Even though you don’t need a CV, it’s still important to mention any relevant experience you have. Whether it’s managing a team or providing great customer service, let us know what makes you a great fit for the Duty Manager role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s super straightforward and ensures your application lands right where it needs to be. Plus, it only takes 2 minutes!
How to prepare for a job interview at York
✨Know the Company
Before your interview, take some time to research Nicholson's pubs. Understand their history, values, and what makes them unique in the hospitality industry. This will not only impress your interviewers but also help you align your answers with their ethos.
✨Showcase Your Management Skills
As a Duty Manager, you'll need to demonstrate your management experience. Prepare specific examples of how you've successfully led a team, resolved conflicts, or improved service quality in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Guest Experience
Since the role focuses on providing memorable experiences for guests, be ready to discuss how you would enhance customer satisfaction. Think of creative ideas or initiatives you've implemented in the past that made a positive impact on guest experiences.
✨Be Yourself
Nicholson's values authenticity and character, so don’t be afraid to let your personality shine through during the interview. Share your passion for hospitality and how you connect with both guests and team members. Remember, they want to see the real you!