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- Tasks: Assist with arranging transport for the elderly and disabled in York.
- Company: Join York Wheels Ltd, a registered charity dedicated to community transport.
- Benefits: Flexible part-time hours with potential for extra shifts during holidays.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: No prior experience needed; just bring your customer service skills!
- Other info: All staff undergo DBS checks for safety and trust.
Job Description
Part Time Administrator
York Wheels Ltd (registered Charity 1096926) are looking for a part time administrator due to high demand for our service, the right person must have good customer service skills.
The role involves dealing with the elderly and disabled of York to arrange transport with my volunteer drivers.
Using a computerised system especially for community transport we deal with over the phone enquiries – full training will be given to a suitable candidate no experience is required.
The role is for 4 hours per day and is for 3 days a week approx. 12 hours a week), with possible extra hours for holiday cover.
Please send your C.V. by clicking "Fast Apply" along with a brief cover note about yourself.
ALL staff and volunteers are DBS checked please note this when applying.
Part Time Administrator employer: YORK WHEELS LIMITED
Contact Detail:
YORK WHEELS LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Administrator
✨Tip Number 1
Familiarise yourself with the services offered by York Wheels Ltd. Understanding their mission and the specific needs of the elderly and disabled in your area will help you demonstrate your commitment to their cause during any interviews.
✨Tip Number 2
Brush up on your customer service skills, especially in handling sensitive situations. Since you'll be dealing with vulnerable individuals, showing empathy and patience can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss how you would handle common scenarios that may arise in this role, such as managing over-the-phone enquiries or coordinating with volunteer drivers. This will show your proactive approach and readiness for the job.
✨Tip Number 4
Since the role involves using a computerised system, consider familiarising yourself with basic software tools commonly used in administrative roles. This will help you feel more confident and capable when you start the job.
We think you need these skills to ace Part Time Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences, especially those related to customer service. Emphasise any previous roles where you've interacted with the elderly or disabled, even if it's informal.
Craft a Personal Cover Note: Write a brief cover note that introduces yourself and explains why you're interested in the role. Mention your enthusiasm for helping the community and your willingness to learn, as training will be provided.
Highlight Soft Skills: Since the role requires good customer service skills, make sure to mention qualities like patience, empathy, and communication skills in both your CV and cover note. These are crucial for dealing with the elderly and disabled.
Check for DBS Requirements: Be aware that all staff and volunteers are DBS checked. If you have any prior experience with background checks, mention it briefly in your application to show your understanding of the importance of safety in this role.
How to prepare for a job interview at YORK WHEELS LIMITED
✨Showcase Your Customer Service Skills
Since the role involves dealing with the elderly and disabled, it's crucial to demonstrate your customer service skills. Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past.
✨Familiarise Yourself with the Organisation
Research York Wheels Ltd and understand their mission and services. This will help you answer questions more effectively and show your genuine interest in the role and the community they serve.
✨Practice Communication Skills
As you'll be dealing with over-the-phone enquiries, practice clear and concise communication. Consider doing mock interviews with a friend to enhance your verbal skills and ensure you come across as friendly and approachable.
✨Be Open About Your Availability
Since the position is part-time with potential extra hours, be clear about your availability during the interview. This shows that you're flexible and willing to support the team when needed.