At a Glance
- Tasks: Lead operations in estates and facilities, ensuring safety and compliance across all sites.
- Company: York Teaching Hospital Facilities Management, part of the NHS Trust.
- Benefits: Generous holiday, NHS pension, relocation package, and extensive learning opportunities.
- Other info: Diverse and inclusive workplace with flexible working options.
- Why this job: Make a real impact on patient care while leading a large team in a dynamic environment.
- Qualifications: Master’s degree in Engineering or Facilities Management and senior leadership experience.
The predicted salary is between 55355 - 65000 £ per year.
York Teaching Hospital Facilities Management (YTHFM) is a wholly owned subsidiary of the York and Scarborough Teaching Hospitals NHS Foundation Trust. We provide estates, facilities and medical engineering services essential to delivering safe, high‑quality patient care across the Trust’s hospitals and community sites. The Deputy Director of Operations is responsible for the safe, compliant and effective operation of the Trust’s built environment and facilities services.
Main duties of the job
- Lead operational delivery across estates, facilities and medical engineering services, ensuring compliance with statutory, regulatory and NHS standards across all sites.
- Oversee critical services for patient safety, including fire, water, ventilation, decontamination and equipment maintenance.
- Manage substantial operational budgets, drive efficiency and value, and lead a workforce of around 1,100 staff.
- Set clear expectations, foster a high‑performance culture and provide assurance to YTHFM and Trust governance structures.
Person Specification – Experience and Knowledge
- Evidence of delivering operations in a complex environment, at scale and to demanding timelines.
- Previous senior leadership roles in Facilities Management.
- In‑depth knowledge of Facilities Management, Project Management, Asset Management, Engineering Management, Personnel Management.
- Extensive experience developing complex built environments.
- Significant experience using Facilities Management digital platforms.
- Substantial knowledge of best practice in Facilities Management.
- Experience developing alliances and partnerships across organisations.
- Proven ability to manage staff in large organisations (c. 1,000) through postgraduate training and experience.
- Track record of delivering Facilities Management within budget and to deadlines.
- High political and organisational awareness for complex operations.
- Ability to make corporate financial decisions affecting the wider organisation.
- Exceptional influencing and negotiation skills with clinicians, directors and external partners.
- Experience of complex engineering systems and Total FM organisations.
- Experience working within a wholly owned subsidiary/limited liability partnership in the NHS.
Qualifications and Training
- Master’s degree in Engineering or a Facilities Management related subject.
- Chartered membership of a relevant professional institution (IHEEM, IET, IWFM).
- Chartered professional registration or accreditation in relevant discipline.
- Significant experience in a senior Estates and Facilities Management role within a complex organisation.
Benefits
- Access to the NHS Pension Scheme, including lump sum and pension for dependants.
- 27 days holiday rising to 33 days depending on NHS Trust service.
- A generous relocation package of up to 30% of salary (capped at £18,000) for hard‑to‑fill positions where relocation is expected.
- A range of paid and unpaid leave options covering emergency and planned leave.
- Confidential advice and support on personal, work, family and relationship issues, 24/7, via the Employee Assistance Programme.
- NHS Car Lease scheme and Cycle to Work scheme.
- An extensive range of learning and development opportunities.
- Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers.
EEO and Legal
We are holders of the Gold Award from the Defence Employer Recognition Scheme and welcome applications from all individuals. Applications from people with diverse backgrounds, including Race Equality, LGBTQ+, Disability and Carers Networks, are encouraged. We will consider requests for flexible working from the start of employment where suitable. All newly appointed staff will be subject to DBS checks. Salaried staff will cover the cost of the check (standard or enhanced) with options for payment in full or instalments.
Relocation Package & Sponsorship
YTHFM offers a relocation package of up to 30% of salary (capped at £18,000). Sponsorship is not available for roles with a salary below £25,000 per annum under current Home Office Immigration Rules.
Head of Estates & Facilities Operations employer: York Teaching Hospital Facilities Management
York Teaching Hospital Facilities Management (YTHFM) is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With access to the NHS Pension Scheme, generous holiday allowances, and extensive learning opportunities, YTHFM fosters a high-performance environment where staff can thrive while making a meaningful impact on patient care across the Trust's hospitals and community sites.
Contact Details:
York Teaching Hospital Facilities Management Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Estates & Facilities Operations
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector, especially those who have experience in NHS environments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the Trust’s values and recent projects. We want to see you demonstrate how your experience aligns with their mission. Tailor your responses to show you’re not just a fit for the role, but for the organisation as a whole.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've managed large teams and complex operations. We love hearing about your successes and how you’ve driven efficiency in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Head of Estates & Facilities Operations
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in Facilities Management and leadership roles. We want to see how your skills align with the specific requirements of the Head of Estates & Facilities Operations position.
Showcase Your Achievements:Don’t just list your responsibilities; share your successes! Use quantifiable results to demonstrate how you've delivered operations effectively, managed budgets, or improved services in previous roles. This helps us see the impact you can make.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This makes it easier for us to understand your qualifications and fit for the role.
Apply Through Our Website:We encourage you to submit your application through our official website. It’s the best way to ensure your application gets to us directly and is considered promptly. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at York Teaching Hospital Facilities Management
✨Know Your Stuff
Make sure you brush up on your knowledge of Facilities Management, especially in relation to the NHS. Familiarise yourself with key regulations and standards that impact the role, as well as any recent developments in the field. This will show that you're not just qualified, but genuinely interested in the sector.
✨Showcase Your Leadership Skills
As a Head of Estates & Facilities Operations, you'll need to demonstrate your ability to lead a large team effectively. Prepare examples from your past experiences where you've successfully managed teams, driven performance, and fostered a high-performance culture. Be ready to discuss how you set clear expectations and motivate staff.
✨Budget Savvy
Since managing substantial operational budgets is a key part of this role, come prepared to discuss your experience with financial decision-making. Think of specific instances where you've delivered projects within budget and how you achieved efficiency and value. This will highlight your capability to handle the financial aspects of the position.
✨Build Connections
The ability to develop alliances and partnerships is crucial. Be ready to talk about your experience working collaboratively with various stakeholders, including clinicians and external partners. Share examples of how you've influenced decisions and negotiated effectively in complex environments, showcasing your political and organisational awareness.
