At a Glance
- Tasks: Prepare and serve food, ensuring quality and safety for patients and staff.
- Company: Join the York Teaching Hospital NHS Foundation Trust team.
- Benefits: Enjoy 27-33 days holiday, NHS pension, and flexible working options.
- Other info: Dynamic work environment with opportunities for personal growth.
- Why this job: Make a difference in people's lives while gaining valuable experience.
- Qualifications: Basic education and catering experience preferred; training provided.
The predicted salary is between 24169 - 25674 £ per year.
Location: York.
Contract: Bank (as required).
Base: York.
Hours: As and when required.
Salary: £25,272 pro rata per year.
Closing: 30/07/2026 23:59.
Job overview: Are you a strong team player, friendly and motivated? You must be able to use initiative, be self-motivated and have strong interpersonal and organisational/time management skills. Applicants must be able to work under pressure, prioritise their own workload and be able to carry out physical tasks.
Main duties of the job:
- Ensure that the food is of the correct quality, quantity, temperature and date.
- Prepare, package and label food items for the relevant food service areas.
- Provide effective and courteous food service for patients, staff and visitors, following temperature and portion control protocols.
- Replenish food storage areas and food display counters to ensure continuity of supply.
- Ensure condiments are available to complement dishes on the menu.
- Communicate with colleagues, patients and visitors on food and drink requirements for dietary, allergy, ethical and cultural needs.
- Check and monitor food temperatures according to departmental procedures (deliveries, fridges, freezers, hot and chilled display units).
- Transport food safely and efficiently to relevant service locations prior to service.
- Clean kitchen equipment following departmental schedules and clean associated catering areas with appropriate equipment.
The post holder may be required to undertake additional duties as appropriate.
Ideal candidate: catering experience, excellent customer service, good team player, and ability to work independently. Full training will be provided. Enhanced rates apply when working at weekends.
Working for our organisation: We offer a range of benefits to support our staff, including:
- Access to the NHS Pension Scheme with generous benefits on retirement, plus dependants’ benefits.
- 27 days holiday rising to 33 days (depending on NHS Trust service).
- Relocation package of up to 30% of salary (capped at £18k) for hard-to-fill positions; discuss relocation with the recruiting department/manager.
- A range of paid and unpaid leave, plus confidential EAP support 24/7.
- NHS Car Lease and Cycle to Work schemes.
- Learning and development opportunities and staff discounts across various services.
For more information please visit the Trust's Staff Benefits pages.
Detailed job description and main responsibilities: A full description of the role is available in the attached job description. If a high number of applications are received, the advert may close early; submit your application at the earliest opportunity.
Person specification:
Education, Qualifications and Training:- Good basic education including reading, writing and basic numeric skills.
- Food Hygiene Level 2 is desirable or a willingness to complete it.
- BICSc Qualification/NVQ Level 2 in cleaning/catering or equivalent.
- Able to read, write and converse in English.
- Flexible approach to work.
- Previous NHS work experience (desirable).
- Experience using catering equipment (e.g., ovens, dishwashers, floor machinery).
York Teaching Hospital Facilities Management LLP (YTHFM LLP) provides estates and facilities services to York Teaching Hospital NHS Foundation Trust. New starters are employed by YTHFM with NHS terms and conditions; NHS pension is available. For more information about YTHFM, please visit ythfm.co.uk.
Some vacancies may be offered on a smaller number of hours. If applying on this basis, please contact the appointing manager to discuss options.
DBS Checks: New employees may be required to pay for DBS checks if relevant to the role. Charges are currently £27.38 (standard) or £55.38 (enhanced). Volunteers and Bank-only staff are not charged. The DBS provides a sensitive applications route for transgender applicants upon request.
Use of Artificial Intelligence (AI): Selection processes are designed to identify candidates with the right skills and values. You may be asked to acknowledge awareness of AI usage in applications.
Agile and Flexible Working: We support flexible working from day one where possible; discuss requirements with the recruiting manager.
Employee Assistance Programme (EAP): Free, confidential counselling and wellbeing support is available 24/7, 365 days a year.
Relocation Package: Relocation assistance up to 30% of salary (capped at £18k) for hard-to-fill positions; discuss at interview.
A bit more about us: York Teaching Hospital NHS Foundation Trust serves a large population across multiple sites; we are committed to diversity and inclusion and welcome applications from all backgrounds. Sponsorship is not available for roles below £25,000 per year.
Contact: Employer contact details and additional information are available within the advertisement or by contacting the recruiting team.
Bank Catering Service Operative - CPU employer: York Teaching Hospital Facilities Management
York Teaching Hospital Facilities Management is an excellent employer, offering a supportive work culture that prioritises teamwork and flexibility. Employees benefit from competitive salaries, access to the NHS Pension Scheme, and opportunities for personal and professional growth within a vital healthcare environment, making it a rewarding place to contribute to patient care.
Contact Details:
York Teaching Hospital Facilities Management Recruitment Team
