Administrative Assistant (ID & Car Parking) | York Teaching Hospital Facilities Management’

York Teaching Hospital Facilities Management is seeking to appoint an ID and Car Parking Administrator to join the Estates & Facilities teams across York and Scarborough Hospitals. We are looking for someone who has excellent customer service skills and a willingness to help everyone they come in contact with. The role is part of the ID & Car Parking function and reports to the Deputy Resources Customer Service Manager.

You will provide professional administrative support to the Deputy Resources Customer Service Manager and the wider admin team, cover the hospitals' requirements for producing NHS identification passes and parking permits, and handle other general car parking and door system enquiries. This post offers an opportunity to further develop your knowledge and skills and to progress your career. You will work as part of a team, exercise initiative on your own within set parameters, and demonstrate strong attention to detail, organization and filing skills. The role is customer‑facing and requires excellent customer service, rapport, and the ability to build positive working relationships with the departments within the trust.

Previous administration/secretarial experience is preferred. You should have enthusiasm and willingness to learn quickly, a professional approach to work, and excellent written and verbal communication skills. Prior experience in handling cash and following financial policies is also preferred. Experience using electronic systems such as creating ID badges or monitoring restricted access systems would be beneficial, though full training will be provided. The post holder may also be required to attend meetings and take minutes. The successful candidate must be computer‑literate, preferably with skills in Word, Excel, management structures and PowerPoint.

• Provide professional administrative support to the Deputy Resources Customer Service Manager and the wider admin team.
• Produce NHS identification passes and parking permits.
• Handle general car parking and door system enquiries.
• Attend meetings and take minutes as required.

• Excellent customer service skills and willingness to help others.
• Previous administration or secretarial experience preferred.
• Enthusiasm and willingness to learn quickly.
• Professional approach, excellent written and verbal communication.
• Experience handling cash and following financial policies preferred.
• Knowledge of electronic systems for ID badges or restricted access systems beneficial.
• Computer literate with Word, Excel, and PowerPoint.

• Access to the NHS Pension Scheme, with generous benefits upon retirement, a lump sum and pension for dependants.
• 27 days holiday rising to 33 days (depending on NHS Trust service).
• Generous relocation package of up to 30% of salary (capped at £18k) for suitable positions.
• A variety of paid and unpaid leave options covering emergency and planned leave.
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from the Employee Assistance Programme.
• NHS Car Lease scheme and Cycle to Work scheme.
• An extensive range of learning and development opportunities.
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers.

We welcome applications from everyone, working with our Staff Networks – including Race Equality, LGBTQ+, Disability and Carers Networks – to increase the number of applications we receive from different backgrounds. We are an Armed Forces Friendly Employer and holder of the Gold Award from the Defence Employer Recognition Scheme.