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For Companies At a Glance
- Tasks: Support students and staff with administrative tasks in a vibrant university environment.
- Company: York St John University, a historic institution with a strong community focus.
- Benefits: Part-time role with flexible working, competitive salary, and professional development opportunities.
- Why this job: Join a supportive team and make a real difference in students' academic journeys.
- Qualifications: Experience in office administration and strong communication skills required.
- Other info: Enjoy a dynamic work environment with opportunities to build valuable relationships.
The predicted salary is between 17266 - 18266 £ per year.
Part-time, permanent
Location: York
Salary: 28,778 - 30,378 per annum (pro rata 17,266 - 18,266)
Introduction to YSJ University
Situated in the heart of the historic city of York, and with the addition of our London Campus, York St John University has a long and proud tradition as a distinguished higher education provider. Our success is founded on the quality of academic teaching and research, our thriving campus environments, our professional and pastoral support, and our values of an inclusive, innovative and ambitious community with a strong sense of belonging.
The team
Our Programme Administration & Support Service (PASS) provides a professional administrative service to students and academic staff across our Academic Schools based on our York and London campuses. Our ethos is to hold the student experience at the heart of everything we do, and we strive to provide a quality of service at all times.
The role
This is a part time role which requires 22.2 hours per week (0.6 Full Time Equivalent). For the role of PASS Advisor, we are seeking to appoint a highly experienced administrator who is proactive, self-motivated and an excellent communicator. Whilst you may support activities across all Schools at York St John, on a day-to-day basis you will act as a point of contact for the School of the Arts, the Student Hub, students and external contacts, delivering a variety of administrative activities associated with academic programme delivery. These activities include arranging and minuting meetings, supporting with assessment activities, such as processing student assignment extensions, assisting with travel booking arrangements and working closely with our Student Hub team and our CRM to manage student queries. You may be allocated a specific programme area to act as an administrative lead and will be called upon to support the wider PASS team in response to changing demands. This will provide a great opportunity to build relationships with not only academic colleagues from the School of the Arts but also the wider York St John community, providing advice and guidance to a variety of people.
Required skills and experience
- You will have experience of working within an office environment and have an excellent standard of computer literacy with standard software (Microsoft Word, Excel, Outlook and online collaborative software such as MS Teams etc.).
- Experience of working with Customer Relationship Management software would also be ideal.
- A professional approach, strong ability to multi-task, problem-solving skills and willingness to work as effectively and efficiently as possible to provide a high-quality service is essential.
- You will be a team player and have the ability to communicate at all levels with a cross-section of people.
Additional Information
For any informal enquiries please contact Agnieszka Jackowska-Moore at a.jackowskamoore@yorksj.ac.uk. Flexible, agile working is available with some presence on our beautiful city centre York campus as determined by business need. Equipment will be provided for working from home. It is anticipated that the selection process will include an interview and written tasks. Unfortunately, this role is not eligible for Skilled Worker Visa sponsorship however, we welcome your application if you are able to evidence the right to work in the UK via an alternative route.
Closing Date: 19 Feb 2026
Category: Professional Support (including Research vacancies)
PASS Adviser (013-26) employer: York St John University
Contact Detail:
York St John University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PASS Adviser (013-26)
✨Tip Number 1
Get to know the team at York St John University! Reach out on LinkedIn or through social media to connect with current PASS Advisers. This way, you can gain insights into their experiences and maybe even get a referral!
✨Tip Number 2
Prepare for your interview by practising common questions related to administrative roles. Think about how your skills in multi-tasking and problem-solving can shine through. We want to see you confident and ready to tackle any scenario!
✨Tip Number 3
Showcase your tech-savviness! Familiarise yourself with Microsoft Office and any CRM software mentioned in the job description. Being able to demonstrate your proficiency will definitely give you an edge during the selection process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the York St John community. Let’s make it happen!
We think you need these skills to ace PASS Adviser (013-26)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the PASS Adviser role. We want to see how you can contribute to our team and support the student experience at York St John University.
Show Off Your Communication Skills: As a PASS Adviser, you'll be communicating with students and staff daily. Use your application to demonstrate your excellent communication skills. Whether it's through clear writing or showcasing your ability to engage with diverse groups, let us see your strengths!
Highlight Relevant Experience: Don’t forget to mention any previous administrative roles or experiences that relate to the tasks outlined in the job description. We’re looking for someone proactive and self-motivated, so share examples of how you've successfully managed similar responsibilities in the past.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at York St John University
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the PASS Adviser role and its responsibilities. Familiarise yourself with the key tasks mentioned in the job description, like arranging meetings and processing student assignment extensions. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a PASS Adviser, you'll need to communicate effectively with students and staff. Prepare examples of how you've successfully communicated in previous roles, whether it's through email, meetings, or face-to-face interactions. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Highlight Your Problem-Solving Abilities
The role requires strong problem-solving skills, so think of specific instances where you've tackled challenges in an office environment. Be ready to discuss how you approached these situations and what the outcomes were. This will illustrate your proactive nature and ability to handle the demands of the job.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the team, the university culture, and the specific programme areas you'll be working with. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
