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- Tasks: Support staff in using learning technologies and enhance digital learning platforms.
- Company: York St John University, a historic institution with a commitment to inclusive education.
- Benefits: Competitive salary, professional development, and a vibrant campus environment.
- Why this job: Join a dynamic team to shape the future of digital learning and make a real impact.
- Qualifications: Experience in learning technologies and strong communication skills are essential.
- Other info: Opportunities for career growth and collaboration across diverse teams.
The predicted salary is between 26700 - 28000 £ per year.
Location: York
Salary: 31,236 to 33,951
Full time, permanent.
Introduction to YSJ university
Situated in the heart of the historic city of York, and with the addition of our London Campus, York St John University has a long and proud tradition as a distinguished higher education provider. Our success is founded on the quality of academic teaching and research, our thriving campus environments, our professional and pastoral support, and our values of an inclusive, innovative and ambitious community with a strong sense of belonging. York St John University has provided outstanding higher education in the heart of York since 1841, and its founding mission is to improve access to education for people from all walks of life. The University is home to almost 12,000 students from over 100 countries studying courses across the sciences, arts, humanities, education, and business.
The Team
ITS is the University’s IT directorate, responsible for the maintenance and onward development of IT Services that support the University’s business needs. As the University continues to grow, and in light of a new Digital Plan, York St John is investing in several areas of their IT service. One such area is the enhancement of their Innovation and Technology Services department. With over 30 staff already working within the department, this function continues to grow, creating a range of opportunities with the ambition to deliver a bold new Digital Plan for the University. Our Technology Enhanced Learning (TEL) capability sits within the Applications and TEL area of ITS. We support and improve the University’s core learning technologies including the Virtual Learning Environment (VLE), e-Portfolio, Media Library, online assessment tools, and related platforms. We partner with academic schools and professional services to design accessible, inclusive, and engaging digital learning experiences that enhance student success.
The Role
The Education Technologist role will perform all elements of IT service management for application services including, but not limited to, ITIL practices/processes such as Incident, Request, Problem, Change, Capacity, Availability, Event, Knowledge and Asset management and will ensure adoption of consistent processes across the IT organisation. The role holder will be a subject matter expert in at least one IT service and perform the role of a service lead. In addition, the role will be expected to lead on the development and delivery of at least one ITIL practice/process and act as a champion for best practice. The role will be expected to provide expertise in support to projects and changes to the delivery of operational IT in line with the University’s Digital Plan. Subject matter expertise will be expected in at least one of the following services: Online and Teaching Applications (Student Management, VLE, Student Apps).
Under the direction of the Applications & TEL Manager, and in consultation with key staff supporting delivery of the Digital Capability and Digital Learning, Teaching & Student Experience goal, the post holder will act as a change ambassador across the organisation. They will support the work associated with the Digital Plan and assist in the implementation of the objectives to improve and enhance digital capability of digital learning & teaching.
We are seeking an enthusiastic Education Technologist to support staff in the effective use of learning technologies and to contribute to the continuous improvement of our TEL services. You will provide first- and second-line support, administer and enhance core platforms, and collaborate with educators to create high-quality digital learning materials. The role blends hands-on platform administration, user support, and learning design enablement with opportunities to contribute to projects and service development. This is a great fit for someone who enjoys solving problems, communicating clearly with technical and non-technical colleagues, and enabling great teaching and learning through thoughtful use of technology.
Duties will include:
- Support for staff using VLE, e-Portfolio, Media Library, and related tools (1st/2nd line).
- Administration and improvement of digital learning platforms (course creation, enrolment, tracking, assessment).
- Partnering with academics and professional services to develop accessible, inclusive, high-quality online learning materials.
- Planning, delivering, and evaluating staff development on learning technologies (blended, online, and in-person).
- Contributing to TEL projects that enhance functionality, performance, and integration of services.
- Creating and maintaining clear documentation, guides, and multimedia resources.
- Using analytics, feedback, and service metrics to inform improvements and evidence impact.
- Testing and evaluating new tools and features using structured methods.
- Producing and managing media to support teaching, learning, and assessment.
- Ensuring accessibility, inclusivity, copyright, and data protection standards are met.
Required Skills and Experiences
You bring practical experience of supporting learning technologies in Higher Education and can communicate with empathy and clarity. You are organised, analytical, and proactive with the ability to work independently and collaboratively in a busy, service-oriented environment. Significant experience as a learning technologist in Higher Education (HE), with a strong track record of leading and supporting innovative technology enhanced learning, teaching and assessment. Proven ability to identify development needs and design, deliver and evaluate inspiring training and development interventions for a wide range of academic and professional staff. Experience of implementing, integrating and embedding TEL systems and software into everyday academic practice, ensuring sustainable adoption. Strong understanding of quality enhancement in HE and how digital tools and approaches contribute to improving the student learning experience. Good knowledge of relevant TEL standards, with clear understanding of inclusion, accessibility, and associated privacy, intellectual property and copyright considerations. Experience of managing or leading people and/or projects, underpinned by evidence of continuing professional development in leadership or management. Excellent interpersonal and communication skills, with the ability to build effective relationships and interact confidently at all levels within the University. Demonstrable ability to work collaboratively and supportively with colleagues across Innovation & Technology Services (ITS) and wider University departments to deliver shared goals.
Additional information
If you require any further information regarding this role, please contact k.alankar@yorksj.ac.uk or l.paterson@yorksj.ac.uk. It is anticipated that the selection process will include an interview, task and presentation. Further details will be provided if you are shortlisted for interview. Unfortunately, this role is not eligible for Skilled Worker Visa sponsorship however we welcome your application if you are able to evidence right to work in the UK via an alternative route.
Closing Date: 20 Feb 2026
Category: Admin & Technical (Including Research vacancies)
Education Technologist (016-26) employer: York St. John University
Contact Detail:
York St. John University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Education Technologist (016-26)
✨Tip Number 1
Network like a pro! Reach out to current employees at York St John University on LinkedIn. Ask them about their experiences and any tips they might have for your application. A friendly chat can give you insights that could set you apart.
✨Tip Number 2
Prepare for the interview by researching the Digital Plan and the specific technologies used at YSJ. Show us that you’re not just interested in the role, but that you’re genuinely excited about contributing to their vision for technology-enhanced learning.
✨Tip Number 3
Practice your communication skills! Since the role involves working with both technical and non-technical staff, being able to explain complex ideas simply is key. Try explaining a tech concept to a friend who isn’t in the field to sharpen your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at York St John University. Let’s get you that interview!
We think you need these skills to ace Education Technologist (016-26)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Education Technologist role. We want to see how you can contribute to our Digital Plan and enhance student success!
Showcase Your Experience: Don’t hold back on sharing your practical experience with learning technologies in Higher Education. We’re keen to know about your past projects and how you’ve supported staff and students in using digital tools effectively.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language to communicate your ideas, as we value clarity just as much as technical expertise. Remember, we’re looking for someone who can bridge the gap between tech and teaching!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our team there!
How to prepare for a job interview at York St. John University
✨Know Your Tech Inside Out
Make sure you’re well-versed in the learning technologies mentioned in the job description, like VLEs and e-Portfolios. Brush up on how these tools enhance student learning and be ready to discuss your practical experience with them.
✨Showcase Your Communication Skills
Since the role involves collaborating with both technical and non-technical staff, practice explaining complex concepts in simple terms. Prepare examples of how you've successfully communicated with diverse teams in the past.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to implement ITIL practices. Think of specific situations where you’ve led a project or improved a process, and be ready to share those stories.
✨Demonstrate Your Passion for Inclusivity
York St John University values inclusivity, so be prepared to discuss how you’ve ensured accessibility in your previous roles. Share any initiatives you’ve been part of that aimed at improving the learning experience for all students.
