Accommodation Administrator

Accommodation Administrator

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support students with housing issues and provide advice on accommodation options.
  • Company: York St John University, a historic institution with a vibrant campus community.
  • Benefits: Full-time role with flexible hours and opportunities for professional growth.
  • Why this job: Make a difference in students' lives while working in a supportive team environment.
  • Qualifications: Strong communication skills and a passion for helping students.
  • Other info: Join a diverse team dedicated to inclusivity and student wellbeing.

The predicted salary is between 28800 - 43200 £ per year.

The Accommodation Team manages the accommodation portfolio of circa 2000 beds which includes University owned sites, commuting rooms and partnerships with private providers across the city. This involves working with prospective students from the point of application, as well as supporting all those living in university accommodation with any housing related issues that arise. The team works closely with other services such as the Wellbeing team and the Disability and Inclusion team to ensure all students are supported during their time at YSJ.

The University is looking for someone to join our busy Student Accommodation Team supporting both prospective and current students with all aspects of housing. This can range from providing advice at one of our Open Days on types of accommodation available, to resolving issues within flats for current students. The team consists of 5 members of staff and a team of Residential Support Assistants (current students living in University Accommodation). The role is full time (37 hours per week) with some weekend work required to support Open Days, Visit Days and Student Arrival Weekend. A flexi time scheme is available.

Work will entail a variety of administrative tasks including responding to emails and phone calls, use of the accommodation management system, and use of social media to promote information to students.

Qualifications / Skills

  • Knowledge and understanding of the experience of students in higher education
  • Effective oral and written communication skills
  • Excellent team worker
  • Disability Confident

About York St John University: Situated in the heart of the historic city of York, and with roots dating back to 1841, York St John University has a long and proud tradition as a distinguished higher education provider. Our success is founded on the quality of academic teaching and research, our thriving campus environment, our professional and pastoral support, and our values of an inclusive, innovative and ambitious community with a strong sense of belonging.

Accommodation Administrator employer: York St John University

York St John University is an exceptional employer, offering a supportive and inclusive work environment that prioritises the well-being of both staff and students. With a commitment to professional development and a strong focus on teamwork, employees have ample opportunities for growth while contributing to a vibrant campus community in the historic city of York. The flexible working arrangements and collaborative culture make it an ideal place for those seeking meaningful and rewarding employment in higher education.
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Contact Detail:

York St John University Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Accommodation Administrator

✨Tip Number 1

Get to know the Accommodation Team and what they do! Research their roles and responsibilities, and think about how your skills can fit in. This will help you stand out when you chat with them.

✨Tip Number 2

Don’t just wait for job openings to pop up! Reach out to the team directly through our website or social media. Show your enthusiasm and ask about any upcoming opportunities – it’s a great way to get noticed!

✨Tip Number 3

Prepare for interviews by practising common questions related to student accommodation. Think about scenarios where you’ve helped others or resolved issues, as these experiences will resonate well with the team.

✨Tip Number 4

Be proactive during Open Days or Visit Days! Engage with prospective students and staff, and showcase your communication skills. It’s a perfect chance to demonstrate your passion for supporting students in their accommodation journey.

We think you need these skills to ace Accommodation Administrator

Knowledge of student experience in higher education
Effective oral communication skills
Effective written communication skills
Teamwork
Administrative skills
Problem-solving skills
Use of accommodation management systems
Social media promotion
Customer service skills
Flexibility in working hours

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Accommodation Administrator. We want to see how you can contribute to our team and support students effectively!

Showcase Your Communication Skills: Since effective communication is key in this role, use your written application to demonstrate your ability to convey information clearly. Whether it’s through your cover letter or CV, let us see your best writing!

Highlight Teamwork Experience: We’re a small team, so showing that you can work well with others is crucial. Share examples from your past where you’ve collaborated successfully, especially in a busy environment like ours.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at York St John University

✨Know Your Stuff

Familiarise yourself with the accommodation options available at York St John University. Understand the differences between university-owned sites and private providers, as well as the common issues students face. This knowledge will help you answer questions confidently and show your genuine interest in the role.

✨Showcase Your Communication Skills

As an Accommodation Administrator, effective communication is key. Prepare to demonstrate your oral and written communication skills during the interview. You might be asked to role-play a scenario where you need to advise a student on accommodation options or resolve a housing issue, so practice articulating your thoughts clearly.

✨Team Player Vibes

The Accommodation Team works closely together, so it's important to highlight your teamwork skills. Think of examples from your past experiences where you've successfully collaborated with others, especially in a busy environment. This will show that you can fit into their dynamic team.

✨Be Ready for Flexibility

Since the role requires some weekend work, be prepared to discuss your availability. Show that you're flexible and willing to adapt to the needs of the team, especially during busy periods like Open Days and Student Arrival Weekend. This will demonstrate your commitment to supporting students effectively.

Accommodation Administrator
York St John University
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