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For Companies At a Glance
- Tasks: Support students with housing needs and manage accommodation queries.
- Company: Join York St John University, a historic and inclusive institution.
- Benefits: Competitive salary, flexible hours, and a supportive team environment.
- Why this job: Make a difference in students' lives while gaining valuable administrative experience.
- Qualifications: Strong communication skills and a passion for student support.
- Other info: Opportunity for career growth in a vibrant university setting.
The predicted salary is between 22707 - 28031 £ per year.
Salary: 26,707 - 28,031 per annum
Location: York
Contract: Permanent, full time.
Introduction to YSJ University
Situated in the heart of the historic city of York, and with roots dating back to 1841, York St John University has a long and proud tradition as a distinguished higher education provider. Our success is founded on the quality of academic teaching and research, our thriving campus environment, our professional and pastoral support, and our values of an inclusive, innovative and ambitious community with a strong sense of belonging.
The Team
The Accommodation Team manages the accommodation portfolio of circa 2000 beds which includes University owned sites, commuting rooms and partnerships with private providers across the city. This involves working with prospective students from the point of application, as well as supporting all those living in university accommodation with any housing related issues that arise. The team works closely with other services such as the Wellbeing team and the Disability and Inclusion team to ensure all students are supported during their time at YSJ.
The Role
The University is looking for someone to join our busy Student Accommodation Team supporting both prospective and current students with all aspects of housing. This can range from providing advice at one of our Open Days on types of accommodation available, to resolving issues within flats for current students. The team consists of 5 members of staff and a team of Residential Support Assistants (current students living in University Accommodation). The role is full time (37 hours per week) with some weekend work required to support Open Days, Visit Days and Student Arrival Weekend. A flexi time scheme is available. Work will entail a variety of administrative tasks including responding to emails and phone calls, use of the accommodation management system, and use of social media to promote information to students.
Required skills and experience
- Knowledge and understanding of the experience of students in higher education
- Effective oral and written communication skills
- Excellent team worker
Additional information
For informal queries please contact Sasha Storie-Pugh at s.storiepugh@yorksj.ac.uk or 01904 876552. It is anticipated that the selection process will include an interview. Further details will be provided if you are shortlisted for interview. Unfortunately this role is not eligible for Skilled Worker Visa sponsorship; however we welcome your application if you can evidence the right to work in the UK via an alternative route.
Closing Date: 19 Feb 2026
Category: Admin & Technical (Including Research vacancies)
Accommodation Administrator (015-26) employer: York St John University
Contact Detail:
York St John University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Administrator (015-26)
✨Tip Number 1
Get to know the team! Research the Accommodation Team at YSJ University and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of interaction with students, make sure you can articulate your thoughts clearly. Try mock interviews with friends or use online resources to boost your confidence.
✨Tip Number 3
Show off your teamwork spirit! Think of examples from your past experiences where you've worked well in a team. The Accommodation Team values collaboration, so be ready to share how you can contribute to their success.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the YSJ University site. It’s the best way to ensure your application gets noticed and shows your enthusiasm for the role.
We think you need these skills to ace Accommodation Administrator (015-26)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Accommodation Administrator. We want to see how you can contribute to our team at YSJ University!
Showcase Your Communication Skills: Since effective communication is key in this role, use your written application to demonstrate your ability to convey information clearly and concisely. We love seeing candidates who can express themselves well!
Highlight Teamwork Experience: As a team player, it’s important to show us your experience working collaboratively. Share examples of how you've successfully worked in a team setting, especially in a student-focused environment.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at York St John University
✨Know Your Stuff
Make sure you understand the role of an Accommodation Administrator and the specific needs of students in higher education. Familiarise yourself with the accommodation options available at YSJ University and be ready to discuss how you can support students effectively.
✨Show Your Communication Skills
Since effective communication is key in this role, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated with students or colleagues in the past, whether through emails, phone calls, or face-to-face interactions.
✨Team Player Vibes
Highlight your ability to work well in a team. Think of instances where you've collaborated with others to solve problems or improve processes. The Accommodation Team values teamwork, so showing that you can fit in will be a big plus.
✨Be Ready for Scenarios
Prepare for situational questions that may arise during the interview. Consider how you would handle common issues students might face in accommodation, such as resolving conflicts or addressing concerns about living conditions. This will demonstrate your problem-solving skills and understanding of student needs.
