At a Glance
- Tasks: Lead a team, serve guests, and ensure a welcoming atmosphere.
- Company: Join Nicholson’s pubs, a friendly and experienced hospitality brand.
- Benefits: Flexible shifts, 33% dining discount, financial toolkit, and team socials.
- Other info: Enjoy 28 days holiday, high-street discounts, and free shares!
- Why this job: Make lasting memories while training others and enjoying a fun work environment.
- Qualifications: Passion for service and leadership skills.
The predicted salary is between 24000 - 30000 £ per year.
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!
As Shift Supervisor at the York, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.
Join us at Nicholson’s pubs, we’re a friendly bunch. We’ve been running pubs for nearly 150 years, so know a thing or two about great food, drink and classic British hospitality. If you have as much character as our pubs, we want to hear from you.
WHAT’S IN IT FOR ME?
- Flexible shifts – to fit around you.
- Love dining out? You'll love it even more with a massive 33% discount across all our brands.
- 20% discount off all of our brands for friends and family.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Never a dull moment – fun, laughs and lifelong friends!
- Team Socials – work hard, play hard!
- Pension; 28 days paid holiday; high‑street shopping discounts; and free shares!
- Free employee helpline to support you with whatever life throws at you.
WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…
- Be part of the day‑to‑day running of the site: acting as a host, serving guests and confidently lead your team.
- Be a shift leader.
- Be a role model for your teams, helping with their training.
- Maintain high standards of cleanliness and safety.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Hospitality Shift Leader - Train, Inspire & Serve Guests employer: York International
At Nicholson’s pubs, we pride ourselves on being a welcoming and inclusive employer, where your passion for hospitality can truly shine. With flexible shifts, generous discounts across our brands, and a vibrant work culture filled with fun and camaraderie, you’ll find plenty of opportunities for personal and professional growth. Join us in York, where you can make lifelong friends while delivering exceptional service in a historic setting that values every team member.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Shift Leader - Train, Inspire & Serve Guests
✨Tip Number 1
Get to know the company culture! Before your interview, check out Nicholson’s pubs online and see what makes them tick. This will help you connect with the team and show that you’re genuinely interested in being part of their friendly bunch.
✨Tip Number 2
Practice your people skills! As a Shift Supervisor, you'll be leading a team and serving guests. Think about examples from your past experiences where you've inspired or trained others, and be ready to share those stories during your chat.
✨Tip Number 3
Don’t forget to ask questions! When you get the chance, ask about team socials or how they maintain high standards of service. It shows you’re keen and helps you figure out if this is the right fit for you too.
✨Tip Number 4
Apply through our website! It’s super quick and easy, and we love seeing applications come directly from enthusiastic candidates like you. Plus, it gives us all the info we need to get to know you better without the hassle of a CV.
We think you need these skills to ace Hospitality Shift Leader - Train, Inspire & Serve Guests
Some tips for your application 🫡
Keep it Simple:Our application form is designed to be quick and easy, so don’t overthink it! Just be yourself and let us know what makes you a great fit for the role.
Show Your Passion:We love candidates who are passionate about hospitality. Share your enthusiasm for great service and how you can inspire others in your application!
Be Personable:Remember, we’re looking for character as much as skills. Use your application to showcase your personality and how you connect with guests and team members.
Apply Through Our Website:Make sure to apply through our website for a smooth process. It’s quick, mobile-friendly, and we can’t wait to hear from you!
How to prepare for a job interview at York International
✨Know the Company
Before your interview, take some time to research Nicholson’s pubs. Understand their history, values, and what makes them unique in the hospitality industry. This will not only impress your interviewers but also help you align your answers with their ethos.
✨Showcase Your Passion for Service
As a Hospitality Shift Leader, your passion for great service is key. Be ready to share specific examples of how you've gone above and beyond for guests in previous roles. This will demonstrate your commitment to creating memorable experiences.
✨Highlight Leadership Skills
Since you'll be leading a team, it's important to showcase your leadership abilities. Prepare to discuss your experience in training and inspiring others. Think of situations where you've successfully motivated a team or resolved conflicts.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they measure success in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.