Duty Manager: Lead Teams & Delight Guests - Flexible Shifts
Duty Manager: Lead Teams & Delight Guests - Flexible Shifts

Duty Manager: Lead Teams & Delight Guests - Flexible Shifts

Full-Time 30000 - 40000 £ / year (est.) No home office possible
York International

At a Glance

  • Tasks: Lead a team to deliver exceptional service and create unforgettable guest experiences.
  • Company: Join a historic pub with nearly 150 years of British hospitality.
  • Benefits: Enjoy a competitive salary and various employee perks.
  • Other info: Flexible shifts available to fit your lifestyle.
  • Why this job: Be part of a dynamic team and make a real impact on guest satisfaction.
  • Qualifications: Strong management skills and a passion for customer service.

The predicted salary is between 30000 - 40000 £ per year.

York International in Greater London is seeking a Duty Manager to assist the General Manager in running the pub. The successful candidate will manage the team, ensure exemplary food and drink service, and create memorable experiences for guests.

With competitive salary and various employee perks, join a company with nearly 150 years of pub experience in delivering classic British hospitality. Strong management skills and customer focus are essential for this role.

Duty Manager: Lead Teams & Delight Guests - Flexible Shifts employer: York International

York International offers a vibrant work environment where team collaboration and customer satisfaction are at the heart of our operations. With nearly 150 years of experience in classic British hospitality, we provide competitive salaries, flexible shifts, and numerous employee perks, ensuring that our Duty Managers not only lead their teams effectively but also enjoy opportunities for personal and professional growth in a supportive culture.
York International

Contact Detail:

York International Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Manager: Lead Teams & Delight Guests - Flexible Shifts

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Duty Manager role.

✨Tip Number 2

Show off your personality! When you get to the interview stage, let your passion for customer service shine through. Share stories about how you've delighted guests in the past – it’ll make you memorable!

✨Tip Number 3

Research the company! Familiarise yourself with York International’s history and values. This will not only help you tailor your answers but also show that you’re genuinely interested in being part of their team.

✨Tip Number 4

Apply through our website! We’ve made it super easy for you to submit your application directly. Plus, it shows you’re keen on joining us at York International, which is always a bonus!

We think you need these skills to ace Duty Manager: Lead Teams & Delight Guests - Flexible Shifts

Team Management
Customer Service
Food and Drink Service
Hospitality Knowledge
Strong Communication Skills
Problem-Solving Skills
Leadership
Attention to Detail
Time Management
Flexibility
Conflict Resolution
Organisational Skills

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the pub industry shine through. We want to see how you can bring that classic British hospitality to life and create memorable experiences for our guests.

Highlight Your Management Skills: Make sure to showcase your strong management skills in your application. We’re looking for someone who can lead teams effectively, so share examples of how you've successfully managed a team in the past.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Duty Manager role. Mention specific experiences that align with the responsibilities outlined in the job description.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!

How to prepare for a job interview at York International

✨Know the Pub Inside Out

Before your interview, make sure you research York International thoroughly. Familiarise yourself with their menu, service style, and any recent news or events. This will show your genuine interest in the role and help you answer questions more confidently.

✨Showcase Your Management Skills

Prepare specific examples of how you've successfully led teams in the past. Think about challenges you've faced and how you overcame them. This will demonstrate your strong management skills and ability to motivate others, which are crucial for the Duty Manager position.

✨Emphasise Customer Focus

Since creating memorable experiences for guests is key, be ready to discuss how you prioritise customer satisfaction. Share stories that highlight your commitment to excellent service and how you've gone above and beyond to delight guests in previous roles.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions about the pub's culture, team dynamics, and expectations for the Duty Manager role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.

Duty Manager: Lead Teams & Delight Guests - Flexible Shifts
York International

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