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- Tasks: Lead a team to deliver exceptional guest experiences and achieve business targets.
- Company: Join Nicholson’s pubs, a friendly and established brand with nearly 150 years of hospitality experience.
- Benefits: Flexible shifts, 33% discount across brands, financial toolkit, gym discounts, and free shares.
- Other info: Enjoy 25 days paid holiday and team socials in a dynamic work environment.
- Why this job: Be part of a supportive team and create memorable moments for guests.
- Qualifications: Management experience and a passion for hospitality.
The predicted salary is between 25000 - 30000 ÂŁ per year.
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!
As Duty Manager at the York, you’ll work alongside the General Manager to lead your team to success. You’ll oversee all areas of the business, making sure to provide guests with an experience that keeps them coming back for more. Join us at Nicholson’s pubs, we’re a friendly bunch. We’ve been running pubs for nearly 150 years, so know a thing or two about great food, drink and classic British hospitality. If you have as much character as our pubs, we want to hear from you.
WHAT’S IN IT FOR ME?
- Flexible shifts - to fit around the other important things in life.
- A massive 33% discount across all our brands.
- 20% discount across all of our brands for up to 5 friends and family.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Discounts on gym memberships.
- Team Socials – work hard, play hard!
- Pension; 25 days paid holiday; high-street shopping discounts; and free shares!
- A free employee helpline to support you with whatever life throws at you.
WHAT WILL I BE DOING?
As Duty Manager you’ll…
- Use your management experience to assist the General Manager in the day-to-day running of the business.
- Train and inspire your team to deliver food, drink, and service to be proud of.
- Be the role model and guide development within your team.
- Ensure our guests are cared for, being the host to life’s memorable moments.
- Strive towards and achieve business targets.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Duty Manager employer: York International
Contact Detail:
York International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Nicholson’s pubs. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their culture.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for a Duty Manager role and rehearse your answers. We want you to feel confident when discussing your management experience and how you can inspire a team.
✨Tip Number 3
Show your personality! Nicholson’s is all about character, so don’t be afraid to let yours shine through. Share stories that highlight your skills and experiences, but also show your fun side – they’re looking for someone who can connect with guests!
✨Tip Number 4
Apply through our website! It’s quick and easy, and we love seeing applications come directly from candidates who are excited about joining us. Plus, it shows you’re tech-savvy and ready to embrace our mobile-friendly process!
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Keep it Simple: Our application form is designed to be quick and easy, so don’t overthink it! Just be yourself and share what makes you a great fit for the Duty Manager role.
Show Your Personality: We love character at Nicholson’s pubs! Use the application to let your personality shine through. Share your experiences and what excites you about working with us.
Highlight Relevant Experience: Even though you don’t need a CV, make sure to mention any management or hospitality experience you have. It helps us see how you can contribute to our team!
Apply Through Our Website: For the best experience, make sure to apply directly through our website. It’s quick, mobile-friendly, and we can’t wait to hear from you!
How to prepare for a job interview at York International
✨Know the Company
Before your interview, take some time to research Nicholson’s pubs. Understand their history, values, and what makes them unique in the hospitality industry. This will not only impress your interviewers but also help you align your answers with their ethos.
✨Showcase Your Management Skills
As a Duty Manager, you'll need to demonstrate your management experience. Prepare specific examples of how you've successfully led a team, handled challenges, or improved service quality in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Guest Experience
Since the role focuses on providing memorable experiences for guests, be ready to discuss how you would ensure customer satisfaction. Share any past experiences where you went above and beyond for customers, and how you plan to create a welcoming atmosphere at Nicholson’s.
✨Be Yourself and Have Fun
Nicholson’s values character and personality, so don’t be afraid to let your true self shine through during the interview. Show your enthusiasm for the role and the company, and remember that interviews are a two-way street—it's also about finding the right fit for you!