At a Glance
- Tasks: Support unpaid carers with advice and information during patient discharge from hospital.
- Company: York Carers Centre, a charity dedicated to supporting carers in the community.
- Benefits: Generous annual leave, flexible hybrid working, and learning opportunities.
- Other info: Join a friendly environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in the lives of carers while working in a supportive team.
- Qualifications: Empathy, communication skills, and knowledge of carers' rights and support services.
York Carers Centre is an independent charity supporting unpaid carers in York. We have an exciting opportunity for someone who has a genuine interest in using their experience and skills to support others, to join our friendly dedicated team and provide advice, information and support to carers of patients being discharged from York Hospital.
We have funding for two roles who will work together at the hospital and in the community. This role will be mainly based at the hospital although some community work will be required. You will be supporting carers through the discharge process and working in partnership with other organisations as part of the Integrated Discharge Support Service.
Both roles will require a strong working knowledge of benefits entitlements, Carers Rights, Community Care, Health and Social care pathways, and support services for carers. You will be supporting carers to prevent hospital admission and/or promote safe discharge from hospital.
If you are empathetic and compassionate with excellent communication and engagement skills, can work within the boundaries of confidentiality, engage sensitively with a wide range of clients and have experience of advocating on behalf of vulnerable individuals, then we’d love to hear from you.
In return we’ll offer you:
- The opportunity to make a notable contribution to our work in making a difference to the lives of carers in York
- A friendly supportive working environment
- Generous Annual Leave
- Great flexible hybrid working options
- Learning and development opportunities
- Contributory pension scheme
The post is subject to an enhanced DBS check.
Closing date: Monday 06 July 2026 at 5pm
Interview date: Friday 17 July 2026
For further information, please see our Carers Support Advisor Recruitment Information Pack. To apply please visit Hireful.
We are committed to equal opportunities for all and would especially welcome applications from people with ethnically diverse backgrounds.
Unfortunately, due to the number of applications we receive we cannot respond to every application individually. If you have not heard from us within two weeks of the closing date, then your application has been unsuccessful. If you are not appointed, your application will be destroyed after six months following the recruitment process.
Carer Support Advisor in York employer: York Carers Centre
York Carers Centre is an exceptional employer, offering a supportive and friendly work environment where you can make a meaningful impact on the lives of unpaid carers in York. With generous annual leave, flexible hybrid working options, and opportunities for professional development, we prioritise employee well-being and growth. Join our dedicated team and contribute to vital community support while enjoying a fulfilling career in a compassionate setting.
StudySmarter Expert Advice🤫
We think this is how you could land Carer Support Advisor in York
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. The more connections we make, the better our chances of landing that Carer Support Advisor role.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the role. We can even role-play with friends or family to boost our confidence and nail that interview!
✨Tip Number 3
Showcase your passion for supporting carers during interviews. Share personal stories or experiences that highlight your empathy and communication skills. This will help us stand out as the ideal candidate!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for dedicated individuals who want to make a difference in the lives of carers.
We think you need these skills to ace Carer Support Advisor in York
Some tips for your application 🫡
Show Your Passion:When writing your application, let your genuine interest in supporting carers shine through. We want to see how your experiences and skills align with our mission at York Carers Centre.
Tailor Your CV:Make sure your CV highlights relevant experience, especially in health and social care. We’re looking for specific examples that demonstrate your understanding of benefits entitlements and community support services.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’d be a great fit for the Carer Support Advisor role.
Apply Through Our Website:Don’t forget to submit your application via our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at York Carers Centre
✨Know Your Stuff
Make sure you brush up on your knowledge of benefits entitlements, Carers Rights, and health and social care pathways. Being well-versed in these areas will show that you're serious about the role and can hit the ground running.
✨Show Your Empathy
During the interview, demonstrate your empathetic nature. Share examples from your past experiences where you've supported vulnerable individuals. This will help the interviewers see how you connect with carers and understand their needs.
✨Practice Active Listening
Communication is key in this role. During the interview, practice active listening by responding thoughtfully to questions and showing that you value what the interviewers are saying. This will highlight your engagement skills and ability to work collaboratively.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your genuine interest in the role and the organisation. You might ask about the team dynamics or how success is measured in the position.
