At a Glance
- Tasks: Support unpaid carers by advising on benefits and maximising their income.
- Company: York Carers Centre, a charity dedicated to helping carers in York.
- Benefits: Flexible hybrid working, learning opportunities, and a contributory pension scheme.
- Other info: Join a supportive team and enjoy a friendly working environment.
- Why this job: Make a real difference in the lives of carers and their families.
- Qualifications: Knowledge of Carers Rights and excellent communication skills required.
The predicted salary is between 40000 - 45000 £ per year.
York Carers Centre is an independent charity that helps unpaid carers in York access the support they need. We currently have a rewarding opportunity for a positive committed individual who has a genuine interest in using their experience and skills to support carers.
We are looking for a passionate and skilled Financial Resilience Benefits Advice Worker to maximise carers' income and reduce their spending. The postholder will be required to deliver information, advice and support through telephone calls and outreach appointments including home visits. The role will involve participating in a weekly evening telephone Advice Line for carers on a rota basis.
Qualifications
- Working knowledge of Carers Rights and Benefit Entitlements, and health and disability issues.
- Able to advise and support carers with applications for benefits and entitlements, maximising income to families.
- Skills to apply for charitable grants and hardship funds to decrease the need for crisis financial intervention.
- Empathetic and compassionate with excellent communication and engagement skills.
- Enthusiastic, self-motivated, and highly organised, able to work on your own initiative and as part of a team.
The post is subject to an enhanced DBS check.
Responsibilities
- Advise and support carers with applications for benefits and entitlements, maximising income to families.
- Apply for charitable grants and hardship funds to decrease the need for crisis financial intervention.
- Engage sensitively with a wide range of clients, providing empathetic, compassionate support with excellent communication and engagement skills.
- Work independently and as part of a team, being self-motivated, highly organised, and able to work on your own initiative.
Benefits
- The opportunity to make a notable contribution to our work in making a difference to the lives of carers in York.
- A friendly supportive working environment.
- Great flexible hybrid working options.
- Learning and development opportunities.
- Contributory pension scheme.
Hours: 22.5 hours per week. We are committed to equal opportunities for all and would especially welcome applications from people with ethnically diverse backgrounds.
Financial Resilience Benefits and Advice Worker employer: York Carers Centre
York Carers Centre is an exceptional employer dedicated to supporting unpaid carers in York, offering a friendly and supportive work environment where your contributions truly make a difference. With generous annual leave, flexible hybrid working options, and ample opportunities for learning and development, you will thrive both personally and professionally while helping to maximise the income of families in need. Join our close-knit team and be part of a meaningful mission that values empathy, compassion, and community engagement.
