At a Glance
- Tasks: Support medical professionals with vital administrative tasks in a friendly paediatric team.
- Company: Join York Hospital, dedicated to children's health and well-being.
- Benefits: Enjoy 27-33 days holiday, NHS pension, and discounts on various services.
- Why this job: Make a meaningful impact while working in a supportive and inclusive environment.
- Qualifications: Recent admin experience, strong organisational skills, and a positive attitude required.
- Other info: Working hours are Monday to Friday, 08:00-16:00.
The predicted salary is between 24000 - 36000 £ per year.
Are you a highly motivated and enthusiastic individual with recent administrative or secretarial experience? Do you want to make a meaningful difference supporting medical professionals and contributing to children’s health and well-being? If so, we’d love to hear from you!
We are seeking a dedicated Relief/Assistant Medical Secretary to join our friendly and inclusive Paediatric Secretarial Team at York Hospital. In this role, you will provide vital administrative support to medical secretaries and their consultant teams, ensuring smooth and efficient operations.
Your Responsibilities Will Include
- Acting as the Designated Doctor Admin for Children’s Safeguarding
- Coordinating Educational Health Care Plans (EHCPs) across North Yorkshire and the City of York Council
- Supporting the paediatric secretarial team with day-to-day tasks and workflow management
About You
- Recent experience in an administrative or secretarial role
- Strong organisational skills with attention to detail
- Excellent communication and interpersonal skills
- Ability to work collaboratively within a supportive team environment
- A proactive, flexible approach and a positive attitude
Why Join Us?
We are a welcoming, friendly, and supportive team that values inclusion and a strong work ethic. You will be part of a dedicated group committed to delivering excellent service to our patients and consultants.
Responsibilities
As a Relief / Assistant Medical Secretary, you will play a key role in supporting the Paediatric Secretarial Team by managing a variety of administrative and secretarial tasks. Your day-to-day responsibilities will include:
- Typing clinical and administrative letters with accuracy and efficiency
- Answering telephone enquiries professionally from patients, consultants, and GPs
- Handling general administrative duties to support the smooth running of the office
- Covering for Medical Secretaries during periods of absence, ensuring continuity of service
- Communicating regularly and effectively with Paediatric Consultants and other clinical staff
- Coordinating with both clinical and non-clinical teams, always maintaining a patient-centred approach
Skills And Qualities We Are Looking For
- Excellent administration and secretarial skills, with proven audio-typing ability
- Good understanding of customer relations to handle queries sensitively and effectively
- Ability to work well under pressure, prioritising competing demands in a busy office environment
- Strong time management skills with the ability to work independently and unsupervised
- Accurate and efficient typing speed, with knowledge of medical terminology seen as a strong advantage
- Previous or current NHS experience is desirable but not essential
- A friendly, professional attitude and the ability to work collaboratively within a team
Working hours are Monday – Friday 08:00-16:00
To find out more about what it is like to work for our Trust please visit the following link:
https://yorkhospitals.pagetiger.com/hdjgxd
Our benefits
We offer a range of benefits to support our staff including:
- Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
- 27 days holiday rising to 33 days (depending on NHS Trust service)
- A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.
- A variety of different types of paid and unpaid leave covering emergency and planned leave
- Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
- NHS Car Lease scheme and Cycle to Work scheme
- An extensive range of learning and development opportunities
- Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust\’s dedicated Staff Benefits pages.
For further details / informal visits contact: Name: Cleo Glendinning Job title: Administration Manager Email address: Cleo.glendinning@nhs.net Telephone number: 01904721898
Jackie Capaldi 01904 726626
Jackie.capaldi@nhs.net #J-18808-Ljbffr
Relief/Assistant Medical Secretary employer: York and Scarborough Teaching Hospitals NHS Foundation Trust
Contact Detail:
York and Scarborough Teaching Hospitals NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief/Assistant Medical Secretary
✨Tip Number 1
Familiarise yourself with the specific administrative tasks mentioned in the job description, such as typing clinical letters and handling telephone enquiries. This will help you demonstrate your understanding of the role during any interviews.
✨Tip Number 2
Network with current or former employees of the Paediatric Secretarial Team at York Hospital. They can provide valuable insights into the team dynamics and expectations, which can be beneficial for your application.
✨Tip Number 3
Highlight any experience you have with medical terminology or NHS environments, even if it's not extensive. This can set you apart from other candidates and show your willingness to learn.
✨Tip Number 4
Prepare to discuss how you handle pressure and prioritise tasks in a busy office environment. Use specific examples from your past experiences to illustrate your organisational skills and proactive approach.
We think you need these skills to ace Relief/Assistant Medical Secretary
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your recent administrative or secretarial experience. Emphasise skills such as organisation, communication, and teamwork, which are crucial for the Relief/Assistant Medical Secretary role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for supporting medical professionals and contributing to children's health. Mention specific experiences that demonstrate your ability to handle administrative tasks effectively.
Highlight Relevant Skills: In your application, focus on your audio-typing ability, customer relations experience, and time management skills. These are key qualities the employer is looking for in a candidate.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this role.
How to prepare for a job interview at York and Scarborough Teaching Hospitals NHS Foundation Trust
✨Show Your Administrative Skills
Be prepared to discuss your recent administrative or secretarial experience in detail. Highlight specific tasks you've handled, such as typing letters or managing phone enquiries, to demonstrate your capability for the role.
✨Emphasise Teamwork and Communication
Since this role involves working closely with medical professionals and other team members, be ready to share examples of how you've successfully collaborated in a team environment. Good communication skills are key!
✨Demonstrate Your Organisational Skills
The job requires strong organisational abilities, so think of instances where you've effectively managed multiple tasks or prioritised competing demands. This will show that you can handle the busy office environment.
✨Express Your Passion for Children's Health
Make sure to convey your enthusiasm for contributing to children's health and well-being. Sharing personal motivations or experiences related to this field can help you stand out as a candidate who truly cares about the role.