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- Tasks: Deliver friendly service, create eye-catching displays, and support shop operations.
- Company: Join York Against Cancer and make a difference in the community.
- Benefits: Enjoy a contributory pension, private health insurance, and gym discounts.
- Other info: Flexible hours with opportunities to work across two vibrant locations.
- Why this job: Be part of a purpose-driven team that raises funds for local cancer support.
- Qualifications: Personable, creative, and reliable; retail experience is a plus but not essential.
The predicted salary is between 20000 - 25000 £ per year.
Love retail, great chat, and a good eye for what looks just right in a display? We’re looking for an outgoing Retail Team Member to support our Retail Manager across our two boutique-style gift shops — one at York Community Stadium and one within York District Hospital. This is a role where you’ll genuinely feel the difference you’re making. We only sell new goods, and every penny we raise helps support people and families affected by cancer across the YO postcodes.
What you’ll be doing:
- Delivering a warm, friendly welcome and brilliant customer service
- Supporting day‑to‑day shop operations (tills, stock, merchandising, housekeeping)
- Creating attractive displays and keeping the shop looking fresh and inviting
- Helping customers find the perfect gift (and enjoying the buzz of a great sale)
- Supervising a team of dedicated retail volunteers
- Working across both locations as needed
Who will thrive here:
- Personable, confident, and happy starting conversations
- Someone who enjoys shopping and understands what customers want
- Naturally creative, with a good eye for colour, layout, and presentation
- Reliable, organised, and comfortable in a busy retail environment
- Aligned with our mission and proud to represent York Against Cancer
- Previous retail experience could be useful, however not a blocker if you haven’t had this.
Because this isn’t just retail. It’s retail with purpose — where your energy, care, and creativity help raise vital funds for local people when they need it most.
Permanent Role – Hours: 35 hour week contract. You will be required to work 32 hours across the week, with a shift pattern of 4 x 8 hour shifts over 6 days, + 3 flexible hours (occasional out-of-hours for events/charity needs).
Working pattern: 4 days working pattern Wed–Sat Then the following week Mon–Thurs
Benefits: Contributory pension scheme, private health insurance, local gym discounts
Location: York, across our two gift shops — one at York Community Stadium and one within York District Hospital
Reports to: Retail Manager
Ready to apply? Send us your CV, plus importantly a 2–3-minute video of yourself, telling us:
- Why would you like to work for York Against Cancer
- Why you’d be great for this role
- What is your own favourite shop
- What are your brands and whether you have any customer facing/retail experience.
If you have any retail or customer-facing experience (paid or voluntary), we’d love to hear about it. Please send your CV and video to: vacancies@yorkagainstcancer.org.uk
A full clean driving licence and access to own car is essential to travel between our shops.
Retail Team Member employer: York Against Cancer
Contact Detail:
York Against Cancer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Member
✨Tip Number 1
Get your video right! This is your chance to shine and show us your personality. Keep it friendly, engaging, and make sure to highlight why you’re passionate about working with York Against Cancer.
✨Tip Number 2
Don’t just focus on your experience; share your love for retail! Talk about your favourite shops and what makes them special. We want to see your enthusiasm for creating a great shopping experience.
✨Tip Number 3
Be prepared to chat! If you get an interview, think about how you can demonstrate your customer service skills. Share stories of how you’ve helped customers in the past or created eye-catching displays.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Retail Team Member
Some tips for your application 🫡
Show Your Personality: When you're writing your CV and video, let your personality shine through! We want to see the real you, so don’t be afraid to show off your outgoing nature and passion for retail. Remember, we’re looking for someone who can connect with customers, so a friendly vibe is key!
Tailor Your Application: Make sure to tailor your CV and video to highlight why you’d be a great fit for this role. Mention any relevant experience, even if it’s voluntary, and how it aligns with our mission at York Against Cancer. We love seeing how your skills can help us make a difference!
Get Creative with Your Video: Your video is a chance to showcase your creativity! Think about how you can present your favourite shop and what makes it special. Use this opportunity to demonstrate your eye for display and presentation, which is super important for this role.
Apply Through Our Website: Don’t forget to send your application through our website! It’s the best way to ensure we get all your details in one place. Plus, it shows you’re keen and ready to join our team at York Against Cancer. We can’t wait to hear from you!
How to prepare for a job interview at York Against Cancer
✨Show Your Passion for Retail
Make sure to express your love for retail during the interview. Share specific examples of what you enjoy about shopping and how you connect with customers. This will show that you’re not just looking for a job, but that you genuinely care about the retail experience.
✨Demonstrate Your Creativity
Since the role involves creating attractive displays, come prepared with ideas or examples of displays you’ve created in the past. Even if you haven’t worked in retail before, think about how you would arrange products to catch a customer’s eye. This will highlight your creative flair.
✨Prepare for Customer Scenarios
Think about common customer interactions and how you would handle them. Practice responses to questions like 'How would you help a customer find the perfect gift?' or 'What would you do if a customer was unhappy?' This will show that you’re ready to provide brilliant customer service.
✨Align with Their Mission
Research York Against Cancer and understand their mission. Be ready to discuss why their cause resonates with you and how you can contribute to their goals. This will demonstrate your commitment and make you stand out as a candidate who truly cares.