At a Glance
- Tasks: Lead a team, serve guests, and ensure a welcoming atmosphere.
- Company: Join Nicholson’s pubs, a friendly and experienced hospitality brand.
- Benefits: Flexible shifts, 33% dining discount, financial toolkit, and fun team socials.
- Other info: Enjoy 28 days holiday, high-street discounts, and free shares!
- Why this job: Make a real impact on guest experiences while building lifelong friendships.
- Qualifications: Passion for service and ability to train and lead a team.
The predicted salary is between 22000 - 26000 £ per year.
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!
As Shift Supervisor at the York, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.
Join us at Nicholson’s pubs, we’re a friendly bunch. We’ve been running pubs for nearly 150 years, so know a thing or two about great food, drink and classic British hospitality. If you have as much character as our pubs, we want to hear from you.
WHAT’S IN IT FOR ME?
- Flexible shifts – to fit around you.
- Love dining out? You'll love it even more with a massive 33% discount across all our brands.
- 20% discount off all of our brands for friends and family.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Never a dull moment – fun, laughs and lifelong friends!
- Team Socials – work hard, play hard!
- Pension; 28 days paid holiday; high‑street shopping discounts; and free shares!
- Free employee helpline to support you with whatever life throws at you.
WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…
- Be part of the day‑to‑day running of the site: acting as a host, serving guests and confidently lead your team.
- Be a shift leader.
- Be a role model for your teams, helping with their training.
- Maintain high standards of cleanliness and safety.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Flexible-Shift Leader & Team Trainer (Guest Experience) employer: York - 182206
At Nicholson’s pubs, we pride ourselves on being a welcoming and inclusive employer, offering flexible shifts that cater to your lifestyle. With a strong focus on employee growth, you’ll have the opportunity to lead and train a passionate team while enjoying fantastic benefits like a generous discount across our brands, financial support through Wagestream, and a vibrant work culture filled with fun and camaraderie. Join us in York, where you can be part of a rich tradition of British hospitality and make lasting memories with both guests and colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Flexible-Shift Leader & Team Trainer (Guest Experience)
✨Tip Number 1
Get to know the company culture! Before you apply, check out their social media and website to see what they're all about. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with someone from the company, whether it's at an event or online, have a quick introduction ready. Share your passion for great service and how you can contribute to their friendly atmosphere.
✨Tip Number 3
Leverage your network! If you know someone who works at Nicholson’s pubs or in the hospitality industry, reach out to them. A personal recommendation can go a long way in getting your foot in the door.
✨Tip Number 4
Don't forget to apply through our website! It's super easy and takes just a couple of minutes. Plus, it shows you're keen on joining the team and makes it easier for us to find you.
We think you need these skills to ace Flexible-Shift Leader & Team Trainer (Guest Experience)
Some tips for your application 🫡
Keep it Simple:Our application form is designed to be quick and easy, so don’t overthink it! Just be yourself and share what makes you a great fit for the role.
Show Your Passion:We love candidates who are enthusiastic about guest experience and team training. Make sure to highlight your passion for great service and any relevant experiences!
Be Personable:Remember, we’re a friendly bunch! Use a warm and approachable tone in your application to reflect the character we value at Nicholson’s pubs.
Apply Through Our Website:To make things easier, head straight to our website to fill out the application form. It only takes 2 minutes, and we can’t wait to hear from you!
How to prepare for a job interview at York - 182206
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for great service and hospitality during the interview. Share personal experiences where you’ve gone above and beyond for guests, as this will resonate with the values of Nicholson’s pubs.
✨Demonstrate Leadership Skills
As a Shift Supervisor, you'll be leading a team. Prepare examples of how you've successfully trained or motivated others in previous roles. Highlight your ability to maintain high standards and create a positive environment.
✨Know the Brand
Familiarise yourself with Nicholson’s pubs and their offerings. Mention specific brands like Miller & Carter or Toby Carvery during your interview to show that you’ve done your homework and understand the company culture.
✨Be Ready for Scenario Questions
Expect questions about handling difficult situations or guest complaints. Think of scenarios where you’ve resolved issues effectively, showcasing your problem-solving skills and commitment to guest experience.
