Customer Demand Planner

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Base pay range

We have an exciting opportunity to join Yoplait UK’s supply chain team as a Customer Demand Planner reporting into the Demand & Customer Collaboration Manager. While helping to drive performance of Yoplait products within multiple UK customers, you will gain valuable experience in collaboration, forecasting, sales & operations planning as well as exposure to other aspects of the supply chain. An entrepreneurial spirit and learning mindset will be critical to succeed in a ‘start-up like’ and highly autonomous environment.

Key Responsibilities

1. Drive the performance of Yoplait products within multiple UK retailers being accountable for internal and external supply chain KPI’s for your customers.
2. Aim to be the expert for your customers on Yoplait brands and first point of contact for any queries both internally and externally.
3. Collaborative demand planning both internally and externally with key stakeholders for all demand including base and events for your customers including promotions, NPD etc.
4. Establish and build strong influential relationships with your customer’s supply chain at the relevant level, lead regular collaborative review meetings and pro-actively challenge customers where required.
5. Analysing both internal and customer data (sales, forecast, service and stock) to drive insights into the business to improve promotional performance, forecast accuracy and bias.
6. Promotional tracking, reporting with high level of analysis on performance with post promotional evaluations and actions.
7. Drive best practice and adherence to the Integrated Business Planning/ Sales & Operations Planning demand processes.
8. Always looking for improvement in ways of working using high level of analysis to meet KPI targets.
9. Explore ways to develop your customers both internally and externally resulting in shared business benefits logistics, on shelf availability and wastage.
10. Supporting the Demand & Customer Collaboration Manager and deputising when necessary.

Position Criteria

1. Strong analytical skills, to improve demand and supply KPIs.
2. Ability to multitask, prioritise and consistently achieve results within tight timeframes.
3. Excellent interpersonal and influencing skills with the ability to constructively challenge and build strong relationships.
4. Strong continuous improvement mindset.
5. Proactive approach and able to work autonomously (with minimal supervision) but with a collaborative approach to teamwork.
6. Strong quantitative and computer skills (Microsoft Office package).

Benefits

1. Family-Friendly Policies.
2. Flexible working schedule (2 days in the office in Uxbridge, 3 days at home) with the possibility to expense overnight stay in Uxbridge if living more than 90 miles away.
3. FlexFriday (possibility to finish at 3pm and no-meeting Fridays).
4. Join our culture Pillar: focus group on D&I, Well-Being, Social, Reward & Recognition, CSR.
5. Collaborative and new workspace with monthly building events.
6. Generous matching pension scheme (L&G).
7. Company paid Dental Insurance (BUPA).
8. Company paid Private Medical Insurance for you and your family (AXA).
9. Life Assurance.
10. 25 days of annual leave + 8 BH.
11. Long Service Scheme (1 additional day off per year from Year 2 until reaching 30 days).
12. Buying/ Selling/ Carry over scheme.
13. Cultural Holiday Swap.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Supply Chain

Industries

Dairy Product Manufacturing

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