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- Tasks: Provide top-notch support to customers and solve accounting challenges with innovative solutions.
- Company: Join Yooz, a leader in AI-driven document management with a global presence.
- Benefits: Enjoy a modern work environment, hybrid options, and fun team activities.
- Other info: Be part of a diverse team committed to equality and continuous improvement.
- Why this job: Make a real impact by helping customers thrive with cutting-edge accounting solutions.
- Qualifications: Degree in Accounting or relevant experience, plus strong communication and problem-solving skills.
The predicted salary is between 35000 - 45000 £ per year.
Company Overview
At Yooz, we are reinventing document management with AI and automation. Join the adventure! With 600,000 users in over 50 countries, Yooz is an innovative leader that places customer satisfaction and technical excellence at the heart of its mission.
Benefits
- A pleasant working environment: Modern offices in Aimargues or Montpellier, hybrid remote working
- A dynamic atmosphere: Sports activities (soccer, CrossFit, boxing, swimming) to strengthen team cohesion
- A stimulating environment: A culture of innovation and exciting technical challenges
Responsibilities
- Provide high-quality functional support to Yooz customers
- Analyse, qualify and document customer requests
- Deliver fast, relevant and effective solutions, and follow issues through to full resolution
- Work closely with internal teams (Sales, Projects, R&D, IT) to ensure swift and efficient problem solving
- Support customers in using and configuring the Yooz solution
- Support customers in adapting their accounting processes to the Yooz solution
- Ensure correct configuration, smooth adoption, and operational efficiency
- Contribute to the continuous improvement of our product by sharing customer feedback and suggestions
- Actively contribute to customer satisfaction and long-term loyalty
Qualifications
- A degree in Accounting (Bachelor’s or Master’s level) or proven professional experience as an accountant
- Strong knowledge of the accounting ecosystem, including invoice digitisation tools and ERP systems such as Cegid, Sage, Isagri, Fulll, NetSuite, ACD, M3, EBP, etc.
- Excellent communication skills, with the ability to engage with customers in a clear, professional and courteous manner
- Strong analytical and problem solving abilities
- A customer-centric mindset and a genuine desire to help
- The ability to work collaboratively within a team
- Adaptability and a strong capacity to learn new technologies quickly
Yooz is a multicultural company committed to professional equality. We believe that our strength lies in the diversity of our talents, and we are proud to guarantee equal access to employment and promotion to all our candidates and employees, regardless of gender, origin, sexual orientation, religion, disability, age, or any other status protected by law. Yooz will always fight against all forms of discrimination and harassment.
Accountant – Support Consultant (F/M) | Fully Remote (London based) employer: Yooz
Contact Detail:
Yooz Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accountant – Support Consultant (F/M) | Fully Remote (London based)
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the lookout for opportunities, especially in companies like Yooz that value innovation and customer satisfaction.
✨Tip Number 2
Prepare for those interviews! Research Yooz's products and services, and think about how your accounting skills can help their customers. Be ready to share examples of how you've solved problems in the past.
✨Tip Number 3
Show off your tech-savviness! Familiarise yourself with the latest accounting tools and ERP systems mentioned in the job description. Being able to discuss these confidently will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Yooz adventure!
We think you need these skills to ace Accountant – Support Consultant (F/M) | Fully Remote (London based)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Accountant – Support Consultant role. Highlight your accounting experience and any relevant tools you've used, like ERP systems. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share why you're excited about joining Yooz and how you can contribute to our mission. Keep it professional but let your personality come through – we love a bit of character!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We value analytical thinkers who can provide effective solutions, so don’t hold back on sharing your success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Yooz
✨Know Your Accounting Stuff
Make sure you brush up on your accounting knowledge, especially around invoice digitisation tools and ERP systems like Cegid or Sage. Being able to discuss these confidently will show that you're not just a candidate, but someone who understands the core of what Yooz does.
✨Show Off Your Problem-Solving Skills
Prepare some examples of how you've tackled customer issues in the past. Think about specific situations where you provided effective solutions and how you followed through to ensure customer satisfaction. This will highlight your analytical abilities and customer-centric mindset.
✨Communicate Clearly and Courteously
Practice articulating your thoughts clearly and professionally. Since this role involves engaging with customers, demonstrating excellent communication skills during the interview is crucial. You want to come across as approachable and knowledgeable.
✨Be Ready to Collaborate
Yooz values teamwork, so be prepared to discuss how you've worked collaboratively in previous roles. Share experiences where you’ve partnered with different teams to solve problems or improve processes. This will show that you can adapt and thrive in a dynamic environment.