E-commerce Incident & Bug Manager - Live Site (Hybrid)

E-commerce Incident & Bug Manager - Live Site (Hybrid)

Full-Time On-site
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NET-A-PORTER is seeking an Incident and Bug Manager to own the live site defect intake, triage, and real-time incident management from our London office. You will translate incidents into clear business updates for stakeholders and drive cross-team resolution during outages.

In this role, you will monitor trading metrics, optimize incident communication velocity, and lead RCAs to prevent recurrence, while coordinating with Product, Eng, and Merch Ops in a hybrid work environment.

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E-commerce Incident & Bug Manager - Live Site (Hybrid) employer: YOOX S.p.A.

At LUXEXPERIENCE, we pride ourselves on being a leading employer in the luxury retail sector, offering a dynamic and inclusive work environment in the heart of Westfield, London. As a Digital Performance Executive, you'll benefit from a hybrid working model, competitive performance bonuses, and a commitment to your professional growth through continuous learning opportunities. Join us to be part of a forward-thinking team that values diversity and innovation, while enjoying exclusive staff discounts and a supportive workplace culture.

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Contact Details:

YOOX S.p.A. Recruitment Team