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- Tasks: Create engaging internal communications and connect teams through innovative content.
- Company: Join the world leader in online luxury fashion, NET-A-PORTER & MR PORTER.
- Benefits: Enjoy a competitive salary, staff discounts, private healthcare, and flexible working.
- Why this job: Be part of a fun, supportive team shaping employee engagement in a dynamic environment.
- Qualifications: 2-4 years in internal communications with strong storytelling and content creation skills.
- Other info: Diverse workplace committed to inspiring and evolving your career journey.
The predicted salary is between 40000 - 50000 £ per year.
YOOX NET-A-PORTER GROUP is the world leader in online luxury and fashion that comprises a complete luxury retail ecosystem. The Group sells directly to customers globally through its own family of multi-brand online shops NET-A-PORTER, MR PORTER, YOOX and THE OUTNET. The Group's Online Flagship Stores Division partners with many leading luxury brands to power their own e-commerce destinations.
The Group has 4.3 million high-spending active customers globally. As pioneers in bringing together the realms of technology and luxury, YOOX NET-A-PORTER satisfies the most discerning clientele with expertly curated products from the world's most coveted brands, personalised end-to-end service, the latest technology and inspiring content, all shaped by 20 years of insights into the modern shopper.
To support the teams who are powering this ecosystem we have a global Corporate division consisting of departments including Legal, Finance, Marketing and Sales, Strategy, Human Resources, Central Services and PR and Communications. Our Corporate division are now seeking a talented People Communications & Employee Engagement Specialist to join the NET-A-PORTER & MR PORTER team on a 6 month Fixed Term Contract.
Some of the essentials for you to know are:
- Location: London Westfield
- Department Size: 6 (Approx.)
- Reporting into: Head of HR NET-A-PORTER & MR PORTER
Besides a competitive salary, we can offer you:
- A pension that both you and the company contribute to
- A portal with an array of discounts on things like theme park and cinema tickets
- Our famous staff discount along with exclusive staff sales
- Private healthcare for you and your family
- Flexible working
- A chance to be part of a fun and caring team that support each other
We’re looking for a proactive and creative Internal Communications Specialist to support the rollout of a new internal communications platform across NET-A-PORTER and MR PORTER. Working closely with HR, leadership, and the Brand & Customer team, you’ll help shape how we connect with our teams and bring our culture to life through engaging content.
Here is a breakdown of what you’ll be doing:
- Lead the development of tailored internal communications strategies for NET-A-PORTER and MR PORTER, in collaboration with store CEOs, HRBPs and key stakeholders
- Create engaging written and visual content for the new internal communications platform, tailored to different business areas
- Build templates, content calendars, and tone-of-voice guidelines in partnership with the Brand and Customer team
- Work with internal teams to ensure content is accessible, on-brand, and aligned with company values and culture
- Build a structured handover including a content plan, templates, and feedback mechanisms for future use
The type of person we are looking for:
- 2–4 years' experience in internal communications, content creation, or employee engagement
- Excellent written communication skills, with a knack for storytelling and the ability to create clear, engaging copy
- Comfortable using tools like Canva, SharePoint, or similar platforms to create and manage content
- Organised and detail-oriented, with good time management and a proactive, collaborative mindset
- A creative thinker who enjoys coming up with ideas and solutions that improve employee experience
From the moment you join the YOOX NET-A-PORTER GROUP we are committed to making your journey with us inspirational and evolutionary. If you are passionate, committed and thrive in a collaborative and fast-paced environment, then please apply with a CV.
LuxExperience is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics.
If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.
Experience Level: Mid-Senior level
Workplace Type: Hybrid
Communications and Employee Engagement Specialist @NET-A-PORTER @MR PORTER in London employer: Yoox Group
Contact Detail:
Yoox Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Communications and Employee Engagement Specialist @NET-A-PORTER @MR PORTER in London
✨Tip Number 1
Network like a pro! Reach out to current employees at NET-A-PORTER and MR PORTER on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Think about how your skills in internal communications and employee engagement align with what they’re looking for. Show them you’re not just a fit on paper, but a fit for their team!
✨Tip Number 3
Practice your storytelling skills! Be ready to share examples of your past work in internal communications. Use the STAR method (Situation, Task, Action, Result) to structure your answers and keep it engaging.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression. Mention something specific from your conversation to remind them of your enthusiasm for the role.
We think you need these skills to ace Communications and Employee Engagement Specialist @NET-A-PORTER @MR PORTER in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Communications and Employee Engagement Specialist. Highlight your experience in internal communications and content creation, and don’t forget to sprinkle in some storytelling magic!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for employee engagement and how you can bring our culture to life. Keep it engaging and personal – we want to see your personality!
Showcase Your Creativity: Since this role involves creating engaging content, don’t hesitate to include examples of your previous work. Whether it’s a project you led or a piece of content you’re proud of, let us see your creative flair!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and get to know you better. We can’t wait to hear from you!
How to prepare for a job interview at Yoox Group
✨Know Your Audience
Before the interview, research NET-A-PORTER and MR PORTER thoroughly. Understand their brand values, recent initiatives, and the culture they promote. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Showcase Your Creativity
As a Communications and Employee Engagement Specialist, creativity is key. Prepare examples of past projects where you've developed engaging content or strategies. Bring along a portfolio or samples of your work to demonstrate your storytelling skills and visual content creation.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle internal communications challenges. Think of specific scenarios from your previous roles where you successfully navigated communication hurdles or improved employee engagement, and be ready to discuss them.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the internal communications platform you'll be working on or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.