At a Glance
- Tasks: Lead operations for NET-A-PORTER and MR PORTER, ensuring top-notch customer experience.
- Company: Join LuxExperience Group, a leader in e-commerce innovation.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Other info: Collaborate with diverse teams to drive continuous improvement.
- Why this job: Make a real impact on e-commerce platforms and enhance customer satisfaction.
- Qualifications: Experience in operations management and strong leadership skills.
The predicted salary is between 60000 - 80000 £ per year.
LuxExperience Group in London is seeking a Head of Site Operations & Delivery to own the operational health of NET-A-PORTER and MR PORTER platforms. You will lead production support, incident management, and end-to-end delivery, coordinating cross-functional teams to ensure a high-performing customer experience.
You will partner with Trading, User Journey, Analytics, Product and Technology to translate business needs into clear requirements, govern changes, and drive continuous improvement.
Head of Site Operations & Delivery – E-commerce employer: Yoox Group
MR PORTER is an exceptional employer, offering a vibrant work culture in the heart of London that fosters creativity and collaboration. With a strong commitment to employee growth, you will have access to training opportunities and mentorship while enjoying benefits like private healthcare, flexible working arrangements, and exclusive staff discounts. Join a team that values conscious consumerism and supports mental health initiatives, making your role as an Assistant Merchandiser not just a job, but a meaningful career path.
