CRM & Loyalty Lead: Personalization & Campaigns

CRM & Loyalty Lead: Personalization & Campaigns

Full-Time 50000 - 65000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead exciting CRM campaigns across email, push, and SMS to boost customer engagement.
  • Company: Join YOOX NET-A-PORTER GROUP, a leader in luxury fashion.
  • Benefits: Enjoy flexible working options and a dynamic work environment.
  • Other info: Opportunity to lead a team and grow in a fast-paced setting.
  • Why this job: Make a real impact in the luxury fashion industry with your creativity and analytics skills.
  • Qualifications: 5+ years in CRM, strong analytics skills, and a collaborative mindset.

The predicted salary is between 50000 - 65000 Β£ per year.

YOOX NET-A-PORTER GROUP is seeking a CRM & Loyalty Manager in London to drive day-to-day CRM campaigns across email, push and SMS.

You will manage calendars, coordinate with Sales & Marketing, and lead a small team of CRM Executives to optimize engagement and retention.

The role requires 5+ years in CRM, strong analytics skills with Google Analytics and Tableau, and a proactive, collaborative approach in a fast-paced luxury fashion environment.

Flexible working options are available.

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CRM & Loyalty Lead: Personalization & Campaigns employer: Yoox Group

MR PORTER is an exceptional employer, offering a vibrant work culture in the heart of London that fosters creativity and collaboration. With a strong commitment to employee growth, you will have access to training opportunities and mentorship while enjoying benefits like private healthcare, flexible working arrangements, and exclusive staff discounts. Join a team that values conscious consumerism and supports mental health initiatives, making your role as an Assistant Merchandiser not just a job, but a meaningful career path.

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Contact Details:

Yoox Group Recruitment Team

We think you need these skills to ace CRM & Loyalty Lead: Personalization & Campaigns

CRM Management
Email Marketing
Push Notifications
SMS Campaigns
Team Leadership
Sales Coordination
Marketing Coordination