Revenue Operations Engineer

This role sits at the core of our revenue engine. You will be responsible for designing, maintaining, and continuously improving our Salesforce environment, ensuring it is scalable, reliable, and aligned with how our business operates across Sales, Marketing, and Customer Success. Alongside Salesforce, you will take ownership of our broader GTM tech stack—driving tool adoption, enablement, and operational excellence across teams.

Responsibilities

• Salesforce Ownership & Architecture (Core Focus)
  • Own the design, structure, and ongoing evolution of our Salesforce architecture.
  • Configure and maintain objects, fields, page layouts, validation rules, and Flows.
  • Design scalable data models and processes across pipeline, renewals, and customer lifecycle.
  • Ensure best practices are followed to maintain data integrity and avoid technical debt.
  • Translate business requirements into robust, scalable Salesforce solutions.
  • Manage user access, roles, profiles, and permissions.
• GTM Systems Ownership
  • Own and manage the broader GTM tech stack (e.g., HubSpot, Salesloft, Attention, intent tooling, and others).
  • Ensure systems are well integrated, aligned, and support end-to-end GTM workflows.
  • Maintain system health, performance, and reliability.
• Automation, AI & Process Improvement
  • Build and optimise automations across Salesforce and other tools to improve efficiency.
  • Identify opportunities to reduce manual work and streamline processes.
  • Continuously improve workflows across the revenue organisation.
  • Leverage AI tools to improve productivity, accelerate analysis, support documentation, and streamline operational workflows.
  • Identify practical opportunities to apply AI across reporting, system administration, enablement, and user support.
• Tool Adoption & Enablement
  • Drive adoption and effective usage of systems across Sales, Marketing, and Customer Success.
  • Deliver training, documentation, and best practices.
  • Act as the primary point of contact for system‑related support and queries.
• Data Quality & Reporting
  • Ensure high standards of data accuracy and consistency across systems.
  • Structure systems to enable clear, reliable reporting and forecasting.
  • Support the creation of dashboards and reporting frameworks for revenue teams.
• Change Management & Tool Rollout
  • Lead the rollout of new tools, features, and system changes.
  • Manage communication, training, and adoption across stakeholders.
  • Ensure smooth implementation of new processes and systems.
• Operational Support
  • Support day‑to‑day operational needs across GTM teams.
  • Help manage incoming requests and prioritisation (e.g., ticketing/backlog).
  • Partner with RevOps on broader initiatives and projects.

Qualifications

• 2–5 years of experience as a Salesforce Administrator or similar role.
• Strong experience working in a B2B SaaS environment.
• Proven experience designing and managing Salesforce architecture and data models.
• Experience configuring Salesforce (Flows, objects, validation rules, automation).
• Exposure to broader GTM tools (e.g., HubSpot, Salesloft, Gong, 6sense) is a plus.
• Strong understanding of Salesforce architecture, data models, and automation best practices.
• Ability to translate business needs into scalable system solutions.
• Strong analytical thinking and attention to detail.
• Comfortable working with Google Sheets / Excel.
• Comfortable using AI tools to improve productivity, analyze information, support documentation, and streamline operational workflows.
• Strong problem‑solving skills and ability to manage multiple priorities.
• Excellent communication and stakeholder management skills.

Benefits

• Hybrid working (2/3 days per week in Hammersmith office).
• 33 days annual leave (including bank holidays).
• Scottish Widow Pension scheme.
• Vitality medical coverage – primary care, hospital care, and additional mental health coverage.
• Simplyhealth cash plan (includes dental and vision coverage).
• Healthy Mind EAP.
• Short‑Term and Long‑Term disability coverage.
• Life Assurance.
• Critical Illness coverage.
• Enhanced parental leave.
• Team events including weekly breakfast, gourmet lunches, and lots of social events.
• Weekly free online HIIT sessions + gym discounts.
• Regular training and coaching to help you grow in your role.

We are an equal opportunity employer that values diversity and inclusion. We are committed to equal employment opportunities and want to ensure our recruitment process is accessible to everyone. If you have a disability or additional need that requires reasonable accommodations during the process, please do not hesitate to let us know. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.