At a Glance
- Tasks: Manage and evolve our Salesforce environment while supporting other GTM tools.
- Company: Join YOOBIC, a leading AI-powered platform transforming frontline employee experiences.
- Benefits: Enjoy hybrid working, 33 days leave, medical coverage, and team events.
- Other info: Be part of a diverse team committed to growth and collaboration.
- Why this job: Make a real impact in a fast-paced SaaS environment with innovative technology.
- Qualifications: 2-5 years as a Salesforce Administrator with strong analytical and communication skills.
The predicted salary is between 50000 - 65000 £ per year.
Who we are… YOOBIC is the leading AI powered frontline employee experience platform, helping retailers and hospitality brands empower the 80% of the global workforce that operates away from a desk. Trusted by 350+ global brands, including Home Bargains, ShopRite, Lidl, Levi’s, Ralph Lauren, Rituals, Krispy Kreme, and Pret A Manger, YOOBIC enables frontline teams to execute faster, learn smarter and deliver stronger in‑store performance. Our platform brings together task management, communication, learning and AI‑powered insights in one seamless solution designed specifically for deskless teams. As of today, YOOBIC supports millions of frontline employees worldwide by helping global brands transform how their teams operate every day. But what really sets YOOBIC apart is our people. As a fast growing global SaaS company, we offer the energy and ambition of a scale‑up combined with a collaborative, international culture. Our teams work cross‑functionally, move quickly, and make a real impact — not just on the product we build, but on the future of frontline work. Joining YOOBIC means being part of a company where you can grow your career, learn from talented colleagues across the world, and help shape technology used by millions of frontline workers.
What we need… We’re looking for a Senior Salesforce Administrator to own the day‑to‑day management, maintenance, and ongoing evolution of our Salesforce environment. Salesforce is at the centre of our go‑to‑market operations, and this role will be responsible for ensuring the platform is scalable, reliable, well‑governed, and aligned to the needs of our Sales, Marketing, Customer Success, and Finance teams. You will act as the primary owner for Salesforce administration and architecture, translating business requirements into practical, scalable solutions while maintaining strong data quality, process consistency, and system usability. Alongside Salesforce, you will also support and manage other GTM tools and systems, ensuring they are well integrated, adopted effectively, and supporting efficient end‑to‑end revenue workflows. This is an ideal role for an experienced Salesforce Administrator who is ready to take greater ownership of platform architecture, governance, automation, and cross‑functional GTM systems in a fast‑paced SaaS environment.
What you’ll do…
- Salesforce Ownership & Architecture (Core Focus)
- Own the design, structure, and ongoing evolution of our Salesforce architecture
- Configure and maintain objects, fields, page layouts, validation rules, and flows
- Design scalable data models and processes across pipeline, renewals, and customer lifecycle
- Ensure best practices are followed to maintain data integrity and avoid technical debt
- Translate business requirements into robust, scalable Salesforce solutions
- Manage user access, roles, profiles, and permissions
- GTM Systems Ownership
- Own and manage the broader GTM tech stack (e.g. HubSpot, Salesloft, Attention, intent tooling, and others)
- Ensure systems are well integrated, aligned, and support end‑to‑end GTM workflows
- Maintain system health, performance, and reliability
- Automation, AI & Process Improvement
- Build and optimise automations across Salesforce and other tools to improve efficiency
- Identify opportunities to reduce manual work and streamline processes
- Continuously improve workflows across the revenue organisation
- Leverage AI tools to improve productivity, accelerate analysis, support documentation, and streamline operational workflows
- Identify practical opportunities to apply AI across reporting, system administration, enablement, and user support
- Tool Adoption & Enablement
- Drive adoption and effective usage of systems across Sales, Marketing, and Customer Success
- Deliver training, documentation, and best practices
- Act as the primary point of contact for system‑related support and queries
- Data Quality & Reporting
- Ensure high standards of data accuracy and consistency across systems
- Structure systems to enable clear, reliable reporting and forecasting
- Support the creation of dashboards and reporting frameworks for revenue teams
- Change Management & Tool Rollout
- Lead the rollout of new tools, features, and system changes
- Manage communication, training, and adoption across stakeholders
- Ensure smooth implementation of new processes and systems
- Operational Support
- Support day‑to‑day operational needs across GTM teams
- Help manage incoming requests and prioritisation (e.g. ticketing/backlog)
- Partner with RevOps on broader initiatives and projects
What you have…
- Experience
- 2–5 years of experience as a Salesforce Administrator or similar in a B2B SaaS environment
- Proven experience designing, managing, and configuring Salesforce — architecture, data models, flows, objects, validation rules, and automation
- Exposure to broader GTM tools (e.g. HubSpot, Salesloft, Gong, 6sense) is a plus
- Skills
- Strong analytical thinking and attention to detail
- Ability to translate business needs into scalable solutions
- Excellent communication, stakeholder management, and problem‑solving skills, with the ability to juggle multiple priorities
- Comfortable with Google Sheets, Excel, and AI tools to boost productivity, analysis, documentation, and operational workflows
- Mindset
- Ownership mentality — takes end‑to‑end responsibility for systems
- Proactive and solutions‑oriented
- Curious and always looking to improve systems and processes
- Thrives working across teams in a fast‑paced environment
- Interested in how technology, automation, and AI can drive revenue growth
- Preferred Qualifications
- Salesforce Administrator certification (ADM201 or equivalent)
- Experience with Salesforce integrations and SaaS tools
- Familiarity with sales methodologies (e.g. MEDDPICC)
- Experience working in a scale‑up environment
- Exposure to using AI tools to improve operational efficiency, reporting, documentation, or enablement
What we offer…
- Hybrid working (2/3 days per week in Hammersmith office)
- 33 days annual leave (including bank holidays)
- Scottish Widow Pension scheme
- Vitality medical coverage – primary care, hospital care and additional mental health coverage
- Simplyhealth cash plan (includes dental and vision coverage)
- Healthy Mind EAP
- Short‑Term and Long‑Term disability coverage
- Life Assurance
- Critical Illness coverage
- Enhanced parental leave
- Team events including weekly breakfast, gourmet lunches and social events
- Weekly free online HIIT sessions and gym discounts
- Regular training and coaching to make you even better in your role
We are an equal opportunity employer that values diversity and inclusion. We are committed to equal employment opportunities and want to ensure that our recruitment process is accessible to everyone. If you have a disability or additional need that requires reasonable accommodations during the process please let us know. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Senior Salesforce Administrator in London employer: Yoobic, Ltd. (Italy)
At Yoobic, Ltd., we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. Our hybrid working setup allows for flexibility while you take charge of our Salesforce architecture, ensuring your contributions are impactful in a fast-paced SaaS environment. With generous benefits like 33 days of annual leave and comprehensive health coverage, we are committed to supporting your professional growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Salesforce Administrator in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Senior Salesforce Administrator role. You never know who might have the inside scoop on an opening at YOOBIC or elsewhere.
✨Tip Number 2
Prepare for those interviews! Research YOOBIC and understand their platform and culture. Think about how your experience aligns with their needs, especially around Salesforce architecture and GTM systems. Show them you’re not just another candidate, but the perfect fit!
✨Tip Number 3
Don’t forget to showcase your skills! Bring examples of your past work with Salesforce and other GTM tools to the table. Whether it’s automating processes or improving data quality, let them see how you can make a real impact at YOOBIC.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the YOOBIC team. So, don’t hesitate – hit that apply button and let’s get you started on this exciting journey!
We think you need these skills to ace Senior Salesforce Administrator in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Salesforce Administrator role. Highlight your relevant experience with Salesforce and any other GTM tools, showing us how you can add value to our team.
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past roles where you've successfully managed Salesforce architecture or improved processes. We love seeing real-world applications of your expertise.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’re a great fit for the role. Remember, less is often more!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Yoobic, Ltd. (Italy)
✨Know Your Salesforce Inside Out
Make sure you’re well-versed in Salesforce architecture, data models, and automation. Brush up on your knowledge of validation rules and flows, as these are crucial for the role. Be ready to discuss specific examples of how you've designed or managed Salesforce environments in the past.
✨Showcase Your Problem-Solving Skills
Prepare to share instances where you've translated business needs into scalable solutions. Think about challenges you've faced in previous roles and how you overcame them, especially in a fast-paced SaaS environment. This will demonstrate your analytical thinking and ability to juggle multiple priorities.
✨Familiarise Yourself with GTM Tools
Since the role involves managing a broader GTM tech stack, it’s beneficial to have a basic understanding of tools like HubSpot and Salesloft. Research how these tools integrate with Salesforce and be prepared to discuss how you’ve used them to improve workflows or drive adoption in previous positions.
✨Emphasise Your Ownership Mentality
YOOBIC values an ownership mentality, so be ready to talk about how you take responsibility for systems and processes. Share examples of how you've led tool rollouts or managed change effectively, ensuring smooth implementation and user adoption across teams.
