At a Glance
- Tasks: Manage and evolve our Salesforce environment while supporting other GTM tools.
- Company: Join YOOBIC, a leading AI-powered platform transforming frontline employee experiences.
- Benefits: Enjoy hybrid working, 33 days leave, medical coverage, and team events.
- Other info: Be part of a diverse team committed to growth and collaboration.
- Why this job: Make a real impact in a fast-paced SaaS environment with innovative technology.
- Qualifications: 2-5 years as a Salesforce Administrator with strong analytical and communication skills.
The predicted salary is between 50000 - 65000 £ per year.
Who we are… YOOBIC is the leading AI powered frontline employee experience platform, helping retailers and hospitality brands empower the 80% of the global workforce that operates away from a desk. Trusted by 350+ global brands, including Home Bargains, ShopRite, Lidl, Levi’s, Ralph Lauren, Rituals, Krispy Kreme, and Pret A Manger, YOOBIC enables frontline teams to execute faster, learn smarter and deliver stronger in‑store performance. Our platform brings together task management, communication, learning and AI‑powered insights in one seamless solution designed specifically for deskless teams. As of today, YOOBIC supports millions of frontline employees worldwide by helping global brands transform how their teams operate every day. But what really sets YOOBIC apart is our people. As a fast growing global SaaS company, we offer the energy and ambition of a scale‑up combined with a collaborative, international culture. Our teams work cross‑functionally, move quickly, and make a real impact — not just on the product we build, but on the future of frontline work. Joining YOOBIC means being part of a company where you can grow your career, learn from talented colleagues across the world, and help shape technology used by millions of frontline workers.
What we need… We’re looking for a Senior Salesforce Administrator to own the day‑to‑day management, maintenance, and ongoing evolution of our Salesforce environment. Salesforce is at the centre of our go‑to‑market operations, and this role will be responsible for ensuring the platform is scalable, reliable, well‑governed, and aligned to the needs of our Sales, Marketing, Customer Success, and Finance teams. You will act as the primary owner for Salesforce administration and architecture, translating business requirements into practical, scalable solutions while maintaining strong data quality, process consistency, and system usability. Alongside Salesforce, you will also support and manage other GTM tools and systems, ensuring they are well integrated, adopted effectively, and supporting efficient end‑to‑end revenue workflows. This is an ideal role for an experienced Salesforce Administrator who is ready to take greater ownership of platform architecture, governance, automation, and cross‑functional GTM systems in a fast‑paced SaaS environment.
What you’ll do…
- Salesforce Ownership & Architecture (Core Focus)
- Own the design, structure, and ongoing evolution of our Salesforce architecture
- Configure and maintain objects, fields, page layouts, validation rules, and flows
- Design scalable data models and processes across pipeline, renewals, and customer lifecycle
- Ensure best practices are followed to maintain data integrity and avoid technical debt
- Translate business requirements into robust, scalable Salesforce solutions
- Manage user access, roles, profiles, and permissions
- GTM Systems Ownership
- Own and manage the broader GTM tech stack (e.g. HubSpot, Salesloft, Attention, intent tooling, and others)
- Ensure systems are well integrated, aligned, and support end‑to‑end GTM workflows
- Maintain system health, performance, and reliability
- Automation, AI & Process Improvement
- Build and optimise automations across Salesforce and other tools to improve efficiency
- Identify opportunities to reduce manual work and streamline processes
- Continuously improve workflows across the revenue organisation
- Leverage AI tools to improve productivity, accelerate analysis, support documentation, and streamline operational workflows
- Identify practical opportunities to apply AI across reporting, system administration, enablement, and user support
- Tool Adoption & Enablement
- Drive adoption and effective usage of systems across Sales, Marketing, and Customer Success
- Deliver training, documentation, and best practices
- Act as the primary point of contact for system‑related support and queries
- Data Quality & Reporting
- Ensure high standards of data accuracy and consistency across systems
- Structure systems to enable clear, reliable reporting and forecasting
- Support the creation of dashboards and reporting frameworks for revenue teams
- Change Management & Tool Rollout
- Lead the rollout of new tools, features, and system changes
- Manage communication, training, and adoption across stakeholders
- Ensure smooth implementation of new processes and systems
- Operational Support
- Support day‑to‑day operational needs across GTM teams
- Help manage incoming requests and prioritisation (e.g. ticketing/backlog)
- Partner with RevOps on broader initiatives and projects
What you have…
- Experience
- 2–5 years of experience as a Salesforce Administrator or similar in a B2B SaaS environment
- Proven experience designing, managing, and configuring Salesforce — architecture, data models, flows, objects, validation rules, and automation
- Exposure to broader GTM tools (e.g. HubSpot, Salesloft, Gong, 6sense) is a plus
- Skills
- Strong analytical thinking and attention to detail
- Ability to translate business needs into scalable solutions
- Excellent communication, stakeholder management, and problem‑solving skills, with the ability to juggle multiple priorities
- Comfortable with Google Sheets, Excel, and AI tools to boost productivity, analysis, documentation, and operational workflows
- Mindset
- Ownership mentality — takes end‑to‑end responsibility for systems
- Proactive and solutions‑oriented
- Curious and always looking to improve systems and processes
- Thrives working across teams in a fast‑paced environment
- Interested in how technology, automation, and AI can drive revenue growth
- Preferred Qualifications
- Salesforce Administrator certification (ADM201 or equivalent)
- Experience with Salesforce integrations and SaaS tools
- Familiarity with sales methodologies (e.g. MEDDPICC)
- Experience working in a scale‑up environment
- Exposure to using AI tools to improve operational efficiency, reporting, documentation, or enablement
What we offer…
- Hybrid working (2/3 days per week in Hammersmith office)
- 33 days annual leave (including bank holidays)
- Scottish Widow Pension scheme
- Vitality medical coverage – primary care, hospital care and additional mental health coverage
- Simplyhealth cash plan (includes dental and vision coverage)
- Healthy Mind EAP
- Short‑Term and Long‑Term disability coverage
- Life Assurance
- Critical Illness coverage
- Enhanced parental leave
- Team events including weekly breakfast, gourmet lunches and social events
- Weekly free online HIIT sessions and gym discounts
- Regular training and coaching to make you even better in your role
We are an equal opportunity employer that values diversity and inclusion. We are committed to equal employment opportunities and want to ensure that our recruitment process is accessible to everyone. If you have a disability or additional need that requires reasonable accommodations during the process please let us know. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Senior Salesforce Administrator in London employer: Yoobic, Ltd. (Italy)
At YOOBIC, we pride ourselves on being an exceptional employer that fosters a dynamic and collaborative work culture, perfect for those looking to make a meaningful impact in the SaaS industry. Our hybrid working model, generous annual leave, and comprehensive health benefits reflect our commitment to employee well-being and growth, while our focus on innovation and cross-functional teamwork provides ample opportunities for professional development. Join us in Hammersmith and be part of a forward-thinking team that is transforming the frontline employee experience for global brands.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Salesforce Administrator in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Yoobic, Ltd. (Italy) values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
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We think you need these skills to ace Senior Salesforce Administrator in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Yoobic, Ltd. (Italy).
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Yoobic, Ltd. (Italy). Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Yoobic, Ltd. (Italy)
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
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IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
